Reviews
This review hopefully reaches the owner of Godspeed
This review hopefully reaches the owner of Godspeed Motors. Your customer service is horrible if I could give you a ZERO star i would definitely do it. Calling your dealership is like I'm in 1995 Press 1 Press 2 Press 3. Every other high end dealership i have purchased vehicles from has an actual real person answer the phone. Finally after Calling four days in a row I gave up. I was able to leave one message with a lady and who knows if anyone got it because I never got a call back. Never got a message on line as well. Calling your dealership I felt like a bill collector and NOBODY would respond.
This review hopefully reaches the owner of Godspeed
This review hopefully reaches the owner of Godspeed Motors. Your customer service is horrible if I could give you a ZERO star i would definitely do it. Calling your dealership is like I'm in 1995 Press 1 Press 2 Press 3. Every other high end dealership i have purchased vehicles from has an actual real person answer the phone. Finally after Calling four days in a row I gave up. I was able to leave one message with a lady and who knows if anyone got it because I never got a call back. Never got a message on line as well. Calling your dealership I felt like a bill collector and NOBODY would respond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The easiest buying experience I've had in my life, There
The easiest buying experience I've had in my life, There is also an awesome showroom with crazy cars.
The easiest buying experience I've had in my life, There
The easiest buying experience I've had in my life, There is also an awesome showroom with crazy cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad you enjoyed the buying experience and our showroom at Godspeed Motors. Wishing you safe travels in your new car.
Great customer service and good selection of reasonably
Great customer service and good selection of reasonably priced cars. Building an environment was comfortable
Great customer service and good selection of reasonably
Great customer service and good selection of reasonably priced cars. Building an environment was comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the great feedback. We strive to create a comfortable experience at Godspeed Motors.
I had a great experience purchasing my BMW X5.
I had a great experience purchasing my BMW X5. The process was quick, easy, and low-pressure thanks to Chris and Ash. I'm very happy with my purchase and will most likely be buying from Godspeed again in the future.
I had a great experience purchasing my BMW X5.
I had a great experience purchasing my BMW X5. The process was quick, easy, and low-pressure thanks to Chris and Ash. I'm very happy with my purchase and will most likely be buying from Godspeed again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing your experience. We're glad to hear that you enjoyed purchasing your BMW X5 with us. Wishing you many great drives ahead.
Very bad I called 2x and a sale person was supposed to
Very bad I called 2x and a sale person was supposed to call me back never happened.
Very bad I called 2x and a sale person was supposed to
Very bad I called 2x and a sale person was supposed to call me back never happened.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Was approved going through there website.
Was approved going through there website. Thought one of there finance companies. But they wanted me approved through a different finance company. I guess they get a better kick back or westlake finance on there website don’t deal with them anymore. Beware!!
Was approved going through there website.
Was approved going through there website. Thought one of there finance companies. But they wanted me approved through a different finance company. I guess they get a better kick back or westlake finance on there website don’t deal with them anymore. Beware!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Chris, we are truly sorry for the experience you had with our finance department. Unfortunately, our website sent you an automated pre-approval for vehicle financing. Not all pre-approvals are finalized, as there are many moving components such as stipulations, debt-to-income ratio, loan values, etc. These items must be verified by our finance department. Once we realized that the pre-approval you received did not qualify, we immediately reached out to you in an attempt to secure approval through another lender. We sincerely apologize if our actions gave you the impression that we were attempting to gain a larger kickback. In reality, we were simply trying to assist you in securing financing, as the pre-approval is just the initial step in the financing process.
Contacted them from out of state with an inquiry received
Contacted them from out of state with an inquiry received a canned response to come by for a visit. Responded and again explained the situation with specific questions including taking the vehicle to a dealer for warranty inspection. I used email because wanted something in writing but was ghosted with no response, certainly not comfortable dealing out of state if communication is so poor. Was a waste of my time, hope your experience is better but do your homework.
Contacted them from out of state with an inquiry received
Contacted them from out of state with an inquiry received a canned response to come by for a visit. Responded and again explained the situation with specific questions including taking the vehicle to a dealer for warranty inspection. I used email because wanted something in writing but was ghosted with no response, certainly not comfortable dealing out of state if communication is so poor. Was a waste of my time, hope your experience is better but do your homework.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a 2019 A6, one owner, no accidents, clean carfax,
Bought a 2019 A6, one owner, no accidents, clean carfax, etc etc. Asked all the questions, got docs of the inspection, and bought their top warranty "Ultra Care", the only one they offer. It is through a 3rd party. Paid 3500 cash for it and put another 3200 down. This was Jan 12 2024. It's now Nov 16 2024. I've put only 10k miles on it. Spent 5k on service from my own pocket on top of what the very limited lousy warranty covered. Water pump, mounts, bushings, breather valve, generator, list goes on. Apparently the rear main seal needs replacement and is leaking as well as causing a loud vacuum whistle. Seals and gasket coverage is included to 100k. Still, somehow the warranty covers 1700 out of what Audi Arrowhead is charging 8300 for. Engine has to come down for rear main seal. After a pity discount leaves me with another 4000 to come up with. I got got. Tried to cover my bases, but ultimately trusted Godspeed motors. Wish I hadn't. Won't buy online again. Warranty sucks and I got sold a lemon. Never mind there was only one key and no actual key inserted in the fob, which I got Godspeed to pay for. Nevermind I was told that what was impact damage on the bumper could be buffed out. Paid 600 to improve the appearance instead of 3000 to replace the bumper. This was all discovered when I flew out there to pick up the car. It was too late. Nevermind the passenger door lock mechanism was also getting stuck an showing an error preventing me from locking my car sometimes. I accepted those issues, but cumulatively this is ridiculous. Any way you slice it, its a LEMON. Drake let me know he had done all he could do once he got the key insert paid for. I was on my own, because AS IS is literally that. Oh yeah, Audi Arrowhead in Peoria, AZ discovered a transmission bolt that had been replaced misthreaded and locked. That was the first time I took it in when it overheated in April 2024. Someone did bad work, and that is where the rear main seal goes. Shocker. So I got this car from Godspeed like that. Either they missed it in their inspection or did it in house. Buyer beware.
Bought a 2019 A6, one owner, no accidents, clean carfax,
Bought a 2019 A6, one owner, no accidents, clean carfax, etc etc. Asked all the questions, got docs of the inspection, and bought their top warranty "Ultra Care", the only one they offer. It is through a 3rd party. Paid 3500 cash for it and put another 3200 down. This was Jan 12 2024. It's now Nov 16 2024. I've put only 10k miles on it. Spent 5k on service from my own pocket on top of what the very limited lousy warranty covered. Water pump, mounts, bushings, breather valve, generator, list goes on. Apparently the rear main seal needs replacement and is leaking as well as causing a loud vacuum whistle. Seals and gasket coverage is included to 100k. Still, somehow the warranty covers 1700 out of what Audi Arrowhead is charging 8300 for. Engine has to come down for rear main seal. After a pity discount leaves me with another 4000 to come up with. I got got. Tried to cover my bases, but ultimately trusted Godspeed motors. Wish I hadn't. Won't buy online again. Warranty sucks and I got sold a lemon. Never mind there was only one key and no actual key inserted in the fob, which I got Godspeed to pay for. Nevermind I was told that what was impact damage on the bumper could be buffed out. Paid 600 to improve the appearance instead of 3000 to replace the bumper. This was all discovered when I flew out there to pick up the car. It was too late. Nevermind the passenger door lock mechanism was also getting stuck an showing an error preventing me from locking my car sometimes. I accepted those issues, but cumulatively this is ridiculous. Any way you slice it, its a LEMON. Drake let me know he had done all he could do once he got the key insert paid for. I was on my own, because AS IS is literally that. Oh yeah, Audi Arrowhead in Peoria, AZ discovered a transmission bolt that had been replaced misthreaded and locked. That was the first time I took it in when it overheated in April 2024. Someone did bad work, and that is where the rear main seal goes. Shocker. So I got this car from Godspeed like that. Either they missed it in their inspection or did it in house. Buyer beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you Erick Cover for your pacitience with an old
Thank you Erick Cover for your pacitience with an old Vet. You answered all questions above and beyond expectation. The showroom and maintenance facility just blew me away but you still need to split the profit made with my trade-in (smile). As soon as I hit a lottery I'll be back for a BENTLY.
Thank you Erick Cover for your pacitience with an old
Thank you Erick Cover for your pacitience with an old Vet. You answered all questions above and beyond expectation. The showroom and maintenance facility just blew me away but you still need to split the profit made with my trade-in (smile). As soon as I hit a lottery I'll be back for a BENTLY.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Godspeed Motors appreciates your kind words. We're glad our team could assist you effectively and that you enjoyed the showroom. Please don't hesitate to contact us for any future needs—or lottery wins!
asked for a carfax on a car.
asked for a carfax on a car. never received anything. Sorry, if you can't provide info I won't be going further with a purchase.
asked for a carfax on a car.
asked for a carfax on a car. never received anything. Sorry, if you can't provide info I won't be going further with a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase