Reviews
Write a reviewOnline price of the Jeep 14,601.
Online price of the Jeep 14,601.00. A discount of 400.00 was discussed with Dennie, but I noticed only 50.00 was deducted from the 14,601.00. I NEEDED a vehicle. I was tired of looking & renting so I bought it. Limited warranty info is not with my paperwork. The guys are friendly. Just be sure your numbers are clearly what you discuss & think they should be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sue! I'm sorry if you did not have a good experience purchasing from our dealership. I have forwarded your review on to our management team. Thank you for choosing Moses. We appreciate you.
Moses unable to get sale
Going to purchase the 2022 Ford Ranger test drive good,nail in tire wouldn’t replace it so did not buy the truck. Unable to satisfy me.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Roland! I'm sorry we weren't able to come to a deal on the Ranger. We appreciate you giving us the opportunity to earn your business.
Disappointed
Bought a car and the brakes were shot and Aaron Parsons is a liar.Could of got killed driving the car.Aaron Parsons was supposed to call but never did.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Masil! I am very sorry to hear about the issue you had with your new car and the breakdown in communication. I am going to pass your review on to our management team for follow-up to see if we can resolve this issue. Thank you for choosing Moses. We appreciate your business.
Mazda 6
I had a very pleasant experience working with Tom Parker at Moses. I have been browsing cars for a few weeks. I knew exactly what I wanted, and I found a listing on the dealer's website. I stopped by the lot to see the car, but it had just arrived and was in service. Tom told me it should be ready to test drive within a few days. I gave him my number, and he was great about updating me on the status of the car. Buying the car was a smooth process too. My trade-in was appraised as I was test driving the vehicle. I was able to get the vehicle I wanted while keeping my payments reasonable. Everyone I interacted with was polite, and I never felt pressured or uncomfortable throughout the entire process, which is how buying a car should be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chelsie! Thank you for your great review. I'm glad to hear Tom took such great care of you and your experience at our dealership was so good. When you get a chance, let us know how you are enjoying your Mazda. Thank you for choosing Moses. We appreciate your business.
Customer service
I recommend asking for James Brown for a car sales man. He goes above and beyond to satisfy his customers! He provided me with excellent customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Nikki! Thank you so much for the kind review. We are so glad you left us a happy customer and James was able to take care of you! Come back and visit us!
Great service!!
I came to Moses Factory Outlet to "look" at a car but Gene Ramey and Brian Myers provided such great customer service all the way around I walked out with a new, "gently used" 2016 Pearl White Honda Accord Touring.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the amazing review! We're thrilled Gene and Brian made your experience so smooth and seamless that you walked out with a new ride! We hope you are loving it so far! Thank you for choosing Moses!
They had great service.
They had great service and good people and they were professional about their job and courteous to work with . I recommend this dealership and their staff very highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kaleb! We are so glad you had a wonderful experience while purchasing your vehicle. We pride ourselves with our hospitality and customer service and we are so happy it was passed off to you! Thank you for choosing Moses!
Jeep Cherokee
awesome crew worked with us so we can succeed in purchasing a car. friendly faces welcomed us with open arms made sure we was well taken care of
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alice! Thank you for the review! We are so glad our team was able to get you situated in a new car and gave you exceptional customer service! Thank you for being a part of the Moses Family!
Disappointed
We bought a used Lincoln on a Saturday morning. We were promised that we were going to be treated right and get a great deal. The price we got was exactly the price shown online- nothing special about that. We were told the car was being cleaned while we were doing the paperwork. When we were ready to take ownership, we were escorted to the same dirty car we had test driven. The finance man was less than cordial- very blunt and cold natured. We have now purchased our last 4 vehicles from various Moses locations. We will not buy another from the corridor G location again, nor will we recommend that anyone else do so either. We walked in knowing exactly the vehicle we wanted and didn’t even look at another. They knew they had us on the hook and didn’t do a thing to sell the vehicle to us. They simply filled out paperwork and shuffled us on. We spent 2 hours cleaning the previous owners dirt after we got it home.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi. Thank you for your candid review. At Moses, our goal is to provide five-star service to all of our customers. We'd like to know a little more about your experience and how we can improve in the future. If you'd be willing to email us at responses@mosescars.com with your contact information, we will have a manager get in touch with you to address this issue. Thank you for choosing Moses. We appreciate your business.
Not good service
I bought 2 auto's from them and contact to have back up cameras put in them. They picked the service company to do the work. Now I am having trouble getting my auto home. They new that I live alone and had no way to get it by myself. I would not buy anything from them. They do not care about after the sale. I will not buy any more from the Moses auto group
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car