Quirk Kia Braintree

I am coming to Quirk Kia for the second time with the same customer service Francisco. He is very helpful and do every effort to keep customer happy. I am happy to do business with them for second time. He understands my needs, my budget and my interest in the car and tried to get everything i need within my limit. Thanks to Francisco and his team for the effort they do. Thank you again

Francisco made this a great buying experience and I was satisfied with the price I paid for my 2016 Kia Soul.

Very happy with salesman, Gordon!! Going back for another sale. Thank you!!

Sean Conway was a great sales person. Worked well with and his boss to get me the deal I needed. I highly recommend the Quirk Kia staff , particularly Sean. I traveled a distance to make this purchase and it was well worth it.

Just had the worst customer experience of my life at Quirk Kia. I went in looking to buy a used car. I was considering trading in my vehicle and buying either one or two used cars (a large investment on my behalf.) I was immediately approached by a salesman named Ali Tubaishat. From the very beginning it was the typical used car dealer experience I was expecting. He was very pushy, trying to get me to say I would commit to buying a car today. We looked at two cars, then he brought me inside and started to wheel and deal with the managers. After being there for a total of an hour and 1/2, Ali and his managers had me tentatively interested in a $21,000 financed deal for a used car with 60,000 miles. However, I stressed the whole time that I wanted to think about it and potentially look around since this was the very first hour I had even started looking at cars. When Ali started to check my credit he began a conversation about what would happen next (we would switch the plates, call my insurance) and I stopped him and said, "I'm not agreeing to buying this car yet." Ali immediately said "what the xxxx are we doing here then?" And I was totally taken off guard and said "Forget it, I don't want to buy a car from you if you are going to treat me like that" He stood up, ripped the paperwork up in my face and walked across the dealership to get my keys swearing at me in front of all of the other customers and coworkers. It was a humiliating and wildly inappropriate situation. When I left the general sales manager was still trying to sell me a car. I was flustered and wanted to just leave. About 15 minutes later the entire situation started to sink in and I called to complain about the incident to make sure it doesn't happen to anyone else. The person who answered the phone in the sales room pretended to listen to my concern and then said "oh ok, I'll fire Ali and you can come get two cars." Then hung up. It was clearly Ali again. The whole situation made me very uncomfortable and is completely inappropriate. No one forced me to go to Quirk Kia, I was genuinely interested in purchasing vehicles. They had no right to treat me the way I was treated. Beware for sure!

This week I leased a KIA Sorento from Quirk. While working with Bernadin was a very pleasant experience, some of the other sales people did not impress me with their professionalism. Bernadin came across as not only professional but interested in meeting my needs without any hassles. Hopefully if I have any mechanical problems my experience will be as satisfying.

I never thought buying a car could be so easy until I worked with Sean and Eddie. They were so friendly and helpful I felt like I was just hanging out with friends rather than leasing a car! Would most definitely recommend to friends and family!!

This is my second time dealing with Quirk Kia and I couldn't be happier with their service. Francisco was amazing and very helpful. Everyone that I spoke with or dealt with was professional, knowledgable and friendly. I can't say enough positives about Quirk Kia. I live an hour away and will ALWAYS drive to do business with them. Thank you so much for all of your amazing effort.

The best experience I have ever had buying a new car! Frank Burns was a absolute pleasure to work! Told him what I was looking for and what I could afford and he made it happen. Will definitely be coming back to Frank & Quirk to buy my next car. Very happy!

Ali Tubaishat was great help and has a great attitude . wonderfull kid. Made it easy.