Reviews
Write a reviewworse dealership ever Please stay away
The worse experience ever. First of all everything is done by the owner Jason. The most rude and unprofessional person I have ever met. The moent I walked into the dealership and met jason it seemed he had something to hide. I can't image what would happen if I ever bought a car here. If you do end up here please do you homework and do carfaxes on his vechiles. BEWARE OF THIS PLACE
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sport, Are you sure you came to my dealershIp? I see that the revIew Is dated 8/29/14. I have been out, due to the fact my Daughter was bIrth . And In all my years never herd of such a response to my behaver before ever. FIrst, MY goal is to conduct business within a positive, professional atmosphere, with my customers needs always coming first! as I have for over 20 years. 14 of which at 1037 Central Ave Albany, NY Second, It would be impossible to do everything myself, I have a team of mechanics that i use for repairs, I have the best in the business people in marketing, i use only the most reputable banks and finance companies. I am lucky enough to have my retired Father with me every day helping. And the list goes on. Third, I never hide anything from a customer!!! I have been a Carfax certified dealer for many years in the past, I use AUTOCHECK before i Buy any vehicle! And always show this to my customers!! All titles are clean and lien free! Fourth, If you would truly like to know what happens when you buy a car from me, just read the reviews of customers who bought vehicles from me. I have sold THOUSANDS of vehicles! It would be a ridiculous of me to even think about being successful if i was in any way rude to them. At the end of the day, I really find it hard to believe that you actually could have had this experience with me, I am always upfront about what I do! Please contact me, I would really like to make things right in any way that i can! 518-438-0101 Thanks "Sport" Jason Rinaldo
Wasted my time, gave me the run-around.
I checked out one of Jasons new arrivals and came back next day for test drive. It was 1230, during his normal business hours and he wasnt around. I was told by his father hed be back shortly. 30 minutes later he told his father to just take my number because apparently he didnt have time for a customer at the moment. During this time his father also raved about how the vehicle I was looking at "drove sooo nice." This was not the case when I drove it the next day. The vehicle had several very apparent problems. Jason promised to fix them in the next day or two. I called 2 days later and he basically told me he was really busy, basically didnt have time for me and would call me when it was ready the next day. After a week of "itll be ready tomorrow" he supposedly had everything fixed....except for one MAJOR (motor or tranny) issue that he had given up on fixing and I was supposed to just accept because it came with a 6mo/7500mi guardian warranty, which I do NOT really trust. At this point it'd been a week without a vehicle because jason kept leading me on and not delivering on promises. I found and happily purchased another vehicle ELSEWHERE two days later.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mike, Every car I sell must be in tip top condition, and all options must work as they should. I don't sell salvage vehicles ever, or vehicles in poor operating condition. Also most of my vehicles come with a free 6 month warranty not just a 30 day, and as much history as I can possibly gather from multiple sources. With this particular vehicle, I had all new brakes, tires and exhaust services complete, and a transmission mount replaced. (Never a drive line problem at all). I'm not going to sit here and pretend that every car is perfect, or I'm perfect. The truth is cars break! If I get one that needs repair, I repair it! It's simple!! This one was exceptionally clean inside out and everything worked properly! It took a few days longer than expected to get ready. When I called you to come in and test the vehicle out you decide not to show up. You NEVER stopped back for your final inspection of the vehicle. I had it inspected and ready to deliver! You should have showed up, you would have enjoyed it! .....Although I am glad to hear that you found one that is perfect for you. I sell hundreds of vehicles per year, all over the world retail and wholesale and my goal is to make every customer happy, no matter who, or where they are, as I have been doing for over 20 years! Over 14 years at 1037 Central Ave. Albany NY Thank you Jason Owner
Honest and painless
Since visiting about a dozen dealerships trying not to get ripped off, I walked into TITAN Auto Sales defensively. That was one of the best decisions I made. I pretty much told Jason what I wanted. He counter offered me by telling me I was short selling myself on my trade in. After a little research with him, He GAVE ME MORE FOR MY TRADE IN THAN I ASKED FOR !!!!! I have never been dealt with so fairly and honestly by a car dealer. Thank You !!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great cars for good prices!
I have bought a few cars from Titan Auto. The owner Jason is a standup business man who delivers on what he promises. Great vehicles for good prices. Recently due to hard times I needed to buy a more cost effective vehicle. Jason stepped up to the plate again & was able to link me up with a low mileage Honda Civic, he EVEN stood behind the vehicle making significant repairs after the state warranty ran out. He is not just some fool trying to push used cars out of a side parking lot, he has a up to date facility with machinery to match and leave you with a well running automobile. I don't just recumbent Titan Auto/ Jason, I urge you to give them a chance at your business if you are in the used car market!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best car buying experience you will have.
I visited Titan Auto because of all the 5 star reviews, and this is another one. Jason was excellent throughout the buying process. He had a great selection at great prices and my honda civic runs like new. I would recommend Titan Auto to anyone looking to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Pilot
By chance, I clicked on Titan Auto when doing a search on the computer and I am SO thankful! Jason was amazing! It was by far the best car shopping experience I have had in my whole 12 years of driving. Jason agreed to come in and meet with us on Sunday due to us living an hour away from Albany. AND he just happened to have the perfect vehicle for me. The whole process was so quick and easy! Not what I was used to at all when shopping for new vehicles. He wasn't pushy or overbearing like most car salesman can be. He was open and honest about the vehicle. Jason is very knowledgable in general about the whole business. I absolutely LOVE my new honda pilot. I am SO thankful that I just happened upon Titan Auto. I would definitely recommend Jason to ANYONE buying a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
COULDN'T BE BETTER
I came to ALbany to buy a scooter in december 2013. I was concerned about a lot of things (the buying process, the paperwork, etc...) and I have to say that Jason made everything easy! First, we have been in touch for several months via phone/emails. ALso, he came to pick me up at the bus station, prepared the paperwork, called the insurance for me, took me to the DMV and sold me an amazing scooter for a great price! I could have never imagined that. I am sure he helped me that much because he saw i was lost and because we had a great feeling. I recommend Titan auto sales 100%!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy Customer!
Thank you Jason for a great deal on my Dodge RAM! I am very pleased with how easy the process was! I love my Truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
I Just wanted to say thank you Jason! For the great deal on my Toyota Truck!! I shoped the entire area for this truck, and it is just what I wanted! at a great Price! Thanks Again TITAN!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
I recently bought a used Dodge Charger from Jason and absolutely love it! Looks and runs great. Friendly service and transaction was quick and easy. I would recommend this dealer to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase