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Keller's Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)
Visit Keller's Auto Sales
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–4:00pm
Sunday Closed
(912) 480-6175 (912) 480-6175

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Breath of Fresh Air

We purchased a car from Keller's auto that needed a major repair....after we got it home. My husband spoke to John H. about the issue, he had him to return the car for repair. They fixed and returned the car the very next day. These folks are definitely a breath of fresh air in a time when integrity is a dying virtue. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE---WOULD HIGHLY RECOMMEND

I was shopping around town all day for a used car. I was very unhappy on what I was seeing. On my way home I stopped at Keller's Auto and found my dream car. Staff was friendly and helpful. I will recommend Keller's Auto to anyone that is interested in buying a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Who knows !! Dealer didnt bother to return emails

Cant really comment as I tried 4 times to get info on a car I saw on the website. After sending 4 emails over 5 days with no response I decided if they cant return an email on a potential sale.. It's probably not a place I'd like to buy a car from. Purchased a car elsewhere !!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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definitely wont be shopping here again

I bought a car from there a couple of weeks ago. I started having problems with it immediately after driving it off the lot. Their test drives are conveniently limited to 8 minutes. Less than a week later, the car is broken down and serving as a yard ornament. They were so kind as to order the parts to get it fixed at my expense, plus labor. Before purchasing the vehicle I was insured that there is a mechanic there that looks over these vehicles before they are sold. Any quality "mechanic" wouldn't have missed this many problems on any vehicle. Their issue is that if they have it fixed, they wont profit from the sale of the vehicle. Not concerned with the issue that I paid for a vehicle that runs correctly, and this one does not. I absolutely would not recommend this place to anyone. Not if you are looking for a dependable and reliable ride. Or the one in Brunswick.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer Service Issues

I purchased a vehicle from Keller's in November of 2012. I had no issues during the purchase but an awful experience after I traded the car in for something newer. I purchased an extended warranty for the vehicle and was attempting to get my refund. When I went into the dealership for the cancelation paperwork, the salesman was extremely rude to me and acted as if I was a burden to him. I was told by the GWC that they refunded my warranty over 10 days ago! I called the dealership and asked the salesman about the status of my refund. The salesman and manager neither one could tell me anything about it. I went into the dealership the next day and finally got my refund from the finance manager. I believe they were hoping I would forget about the money and could keep it. I saw the receipt from GWC and was shocked. They didn't report the sales price accurately to GWC and took a commission deduction of $150 out of the check resulting in me receiving $200 less than I should have. I would not recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Josh - we are sorry for the inconvenience that you experienced while waiting on your warranty reimbursement. I can assure you we were more than willing to refund your money to you, as well as, correct the amount that you were wrongly given. Once the mistake was realized on our end we called you to give you the remaining amount that we mistakenly left off. Thank you, Kimberly

Quick and Easy

My previous car had been totaled and I needed a new car fast. Keller's had me in an excellent condition 4Runner in no time. The car drives like new and hasn't had any problems. The buying process took less than an hour and I couldn't be happier with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience in vehicle purchase.

Good experience in vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Twice as Nice!

This is my 2nd time purchasing a car from Keller's and once again they did not disappoint! Thesalesmen are friendly and are willing to work together for their customers. Most places would have salesmen not help you if they were not your customers, but not the case here. I will definitely return when I need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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good deal

simple, straightforward , no pressure, easy process. great value for the money

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would recommend

We got the best deal we could find at Keller's. They have a good inventory at a fair price. The only reason I didn't give an excellent rating is because it took a little longer than normal for the tag office to get proper info. Other than that, well pleased!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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