Skip to main content

West Herr Toyota of Williamsville

(2,177 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

(2,177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Toyota of Williamsville from DealerRater.

Want to share your experience with this dealership?

Write a review

Fahad Ahmed did an outstanding job of facilitating a

Fahad Ahmed did an outstanding job of facilitating a flawless return of our leased RAV 4 and a new leased RAV 4. He found us the perfect choice - giving us solid advice and guidance along the way. He is genuine and truly works FOR you. Teag and Scott also ‘tag-teamed’ with Fahad to provide us with an amazing car leasing experience. Many thanks to all three gentlemen !!

Fahad Ahmed did an outstanding job of facilitating a

Fahad Ahmed did an outstanding job of facilitating a flawless return of our leased RAV 4 and a new leased RAV 4. He found us the perfect choice - giving us solid advice and guidance along the way. He is genuine and truly works FOR you. Teag and Scott also ‘tag-teamed’ with Fahad to provide us with an amazing car leasing experience. Many thanks to all three gentlemen !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Fast, friendly and efficient teamwork made my lease

Fast, friendly and efficient teamwork made my lease experience easy and with zero stress! Thank you!

Fast, friendly and efficient teamwork made my lease

Fast, friendly and efficient teamwork made my lease experience easy and with zero stress! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Excellent service, attentive and patient personal!

Excellent service, attentive and patient personal! Recommend to everybody to visit West Herr Toyota at Williamsville

Excellent service, attentive and patient personal!

Excellent service, attentive and patient personal! Recommend to everybody to visit West Herr Toyota at Williamsville

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I was super impressed with this dealership.

I was super impressed with this dealership. I started with just getting service done on my car. When it came to a purchase of a new vehicle I have never been more happy with the prices and process. In the past it's always been a chore purchasing a new vehicle. This was so seamless and such a pleasant experience I can't say enough. Tom was great! Much care was taken in understanding the new car features. Very very pleased with my experience. And the fact that West Herr supports many worthy causes just added to my decision to purchase from them. I will definitely be returning to them for any future purchases

I was super impressed with this dealership.

I was super impressed with this dealership. I started with just getting service done on my car. When it came to a purchase of a new vehicle I have never been more happy with the prices and process. In the past it's always been a chore purchasing a new vehicle. This was so seamless and such a pleasant experience I can't say enough. Tom was great! Much care was taken in understanding the new car features. Very very pleased with my experience. And the fact that West Herr supports many worthy causes just added to my decision to purchase from them. I will definitely be returning to them for any future purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Zachary Krieb, West Herr Collission was very courteous

Zachary Krieb, West Herr Collission was very courteous and made sure my car was repaired properly. He was a pleasure to work with

Zachary Krieb, West Herr Collission was very courteous

Zachary Krieb, West Herr Collission was very courteous and made sure my car was repaired properly. He was a pleasure to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Have been w/ West Herr Toyota (Williamsville )for abt 10

Have been w/ West Herr Toyota (Williamsville )for abt 10 years now. Always excellent service from sales to maintenance! Love my RAV4! Shawn, Tieg & Scott were great!

Have been w/ West Herr Toyota (Williamsville )for abt 10

Have been w/ West Herr Toyota (Williamsville )for abt 10 years now. Always excellent service from sales to maintenance! Love my RAV4! Shawn, Tieg & Scott were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Our Highlander broke down while on I-90 and we were lucky

Our Highlander broke down while on I-90 and we were lucky to be near West Herr Toyota. They were kind and efficient and went above and beyond to get our car back to us. We were impressed and satisfied with the service.

Our Highlander broke down while on I-90 and we were lucky

Our Highlander broke down while on I-90 and we were lucky to be near West Herr Toyota. They were kind and efficient and went above and beyond to get our car back to us. We were impressed and satisfied with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Always great service… from the greeting on arrival to

Always great service… from the greeting on arrival to friendly and very professional service team (Jessie and blue team). I can always be confident that they provide the best care for my vehicle.

Always great service… from the greeting on arrival to

Always great service… from the greeting on arrival to friendly and very professional service team (Jessie and blue team). I can always be confident that they provide the best care for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Thank you Rachel and the Service Team that serviced my

Thank you Rachel and the Service Team that serviced my RAV4. It was routine service, and it was a pleasure to get it done at this location. Thank you Rachel !

Thank you Rachel and the Service Team that serviced my

Thank you Rachel and the Service Team that serviced my RAV4. It was routine service, and it was a pleasure to get it done at this location. Thank you Rachel !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Car was done in a good amount of time and I was on my

Car was done in a good amount of time and I was on my way. Always taken care of in a professional manner.

Car was done in a good amount of time and I was on my

Car was done in a good amount of time and I was on my way. Always taken care of in a professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 2177 reviews