Reviews
Thru the Years
I have dealt with the Guttenberg dealership for over 30 years. They are always courteous and go beyond any dealership to make sure service is performed quickly and to make sure it is high quality. We have had excellent experience with Sales Staff (Gina);Service Dept (Ron & Stacy) and Parts (Jan Bauer). We have purchased both New & Used cars and never had a lemon. We recommend you to our friends looking for vehicles. Thank you, you are great people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sherryfromprairie, thank you so much for the kind words and referrals! We also thank you for taking the time to fill out our survey and rate us with 5 stars! We look forward to continuing our relationship with you and being your dealership of choice!
Worth the drive for good service
We have purchased several cars over the years from Brown's and have been greatly satisfied with the service and friendliness of the staff. We also had our cars serviced there even tho we drive a distance to do it. I recently bought a Ford Escape and really have enjoyed owning it. It is my first new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Barb for taking the time to fill out our survey and rate us with 5 stars! We appreciate your business and are very happy to hear you are enjoying your new Escape! Please let us know when we can be of service to you again!
Fusion 50,000 mile check
I had a 8:00AM appointment Tuesday May 10 and was greeted by the service desk personal. My Fushion was worked on promptly and finished by 9:30AM. The waiting room was clean and provided breakfast rolls and WiFi. I would recommend Browns service to anyone. We ate out last night and I mentioned my positive service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don, thank you for the kind words and 5 star rating! We appreciate you taking the time to fill out our survey! We are glad your experience here was quick and professional and we hope to see you again!
Customers come first
Brown's Sales and Leasing has the best service dept. in our area. They are friendly and precise in the things they do. I will not take my car anywhere else to be serviced.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Larry thank you for taking the time to fill out our survey and rate us with 5 stars! We appreciate you time and your business! We look forward to seeing you again!
Another great job done!!
Another great oil change!! Never even asked for the cleaning of my car or the car wash but it was greatly appreciated!! They know I live on the gravel road and the wash helped me out tremendously!! Will be back for sure with such great people and service!! Thanks again!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lucy, thank you for taking the time to fill out our survey and rate us with 5 stars! We really appreciate the kind words and are happy that we were able to get your vehicle cleaned up for you too! Happy & Safe Driving!
Repairtruck
Very pleasant experience. will recommend to friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Steve for taking the time to fill out the survey and rate us with 5 stars! We appreciate you making the trip across the river to do business with us here in Guttenberg! We look forward to seeing you next time!
Great service professionals
Excellent customer service and support. Satisfaction guaranteed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to fill out our survey and rate us with 5 stars! We appeciate your business and look forward to carrying on our working relationship with you!
Good service
My vehicle had an oil change done in a timely manner and changed the rear wiper blade as it was torn. Very accommodating while waiting for my vehicle to be completed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roby71, thank you for taking the time to fill out our survey. We would like to know what it is we could do better to earn a 5 star rating from you. We appreciate your business and look forward to continuing our relationship with you!
Excellent service coupled with good value
Really like these guys and the way they treat us. I will continue to buy all my vehicles from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Afternoon Paul, thanks so much for taking the time to fill out our survey and rate us with 5 stars! We are glad to hear that our service has had an impact on you in a positive way and we look forward to continuing to serve you.
I won't go anywhere else
I may not know everyone's name, but they treat me as if I were family every time. Your loaner cars and easy scheduling make it possible for me to go to work AND take care of my vehicle without compromising one or the other. I won't go anywhere else for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Afternoon Chris! Thanks so much for taking the time to fill out our survey and rate us with 5 stars! We appreciate the kind words and we are glad you feel like part of our family here at Brown's! We look forward to continuing to provide you with all of your auto service needs!