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good job service was good. car clean. dealership clean!
Great experience, quick service, friendly staff, comfortable waiting area.
Service was fast and friendly..............................!
Wilmer Chrysler sold me a complete lemon
I searched online for a low mileage Ram Laramie 1500, Wilmer advertised a “certified vehicle” for sale. I called their dealer and inquired and was told the truck had “one rock chip” i bought a planer ticket and flew to Minnesota from Colorado to purchase the vehicle. I paid full price with zero discounts and bought an extended warranty. Upon inspection I found both fog lights were broken as well as the turn signals in the mirrors, the alignment was off as well. The shop replaced the fog lights and mirror signals, aligned the vehicle and i was on my way home, The truck has a vibration, a noise in the door that is something loose rattling inside, the heated steering wheel does not wrk, the steering rack is broken and makes noise, it developed an exhaust leak on the way home from the right exhaust manifold, it started using a lot of oil and now the engine has blown up, it had 2 oil changes, i paid for the best synthetic oil, it was a completely misrepresented vehicle and the sales person Michele sure didn’t do a thorough walk around before i arrived and i believe misrepresented the vehicle as well. There was no cabin air filter installed and the cover is missing, the wipers were even worn out. I called the general manager and his reply was ‘“well its a good thing you bought the warranty” I called the sales person and she said “ what do you expect me to do about it” I would not reccomenbd buying a vehicle here, I will contact the Chrysler corporate office and see if i have any resolution but i think I’m just out 30k on a used piece of junk worn out ex contracting vehicle. The truck has a adaptor for a flashing light on top of the truck, holes in rather dash that must have held some cab radio or light control, the vehicle had 50,900 miles on it but I didnt realize the vehicle had data that told me the truck had been idling for 900 hours!! That equates to a lot of additional wear on the engine that isn’t indicated by the odometer. This dealer will sell you a misrepresented vehicle and then tell you to whistle when you try to speak to them abiotic it or get assistance, they sold me a terribly worn out ex-contracting vehicle and they show zero concern.
Poor customer service
I received a recall notice for my vehicle. I called and left a message for the person responsible. After over 4 hours I called again and was told that she was too busy to call me back. After telling them I would try another dealership she returned my call. She could set up an appointment in 7 weeks. I called another dealer and got in in 2 days. Very poor customer service!
Excellent Customer Service!
Went in to buy out my lease and ended up leaving with a different but better vehicle. The overall process was quick and easy. Our salesman Alroy was great to work with, very helpful. Great team!
Thank you for sharing your experience, Cali and Clay! We are so happy to hear you found a vehicle that fell in love with and that Alroy was able to make this an easy transition for you! Congratulations and thank you for being our guest!
Repair 2013 MKS
we had new struts put in our 2013 MKS, got a loaner car to take home--every thing was good--
Thank you for choosing Mills Ford Chrysler, Mr. Kiecker! We are happy to hear we were able to get your car back on the road for safe and comfortable driving! Take care and we appreciate your business!
2016 Ford Taurus
Mills Ford in Willmar is a great place to buy or get our car repaired. They are very personable and reliable.
Thank you for choosing Mills, Ms. Keltgren! We are happy to be here for your driving needs and we look forward to many more years of assisting you!
Great service at Mills Ford Willmar MN
Was in for an oil change and needed a couple lights replaced too and they sent our for the part and got it installed very quickly
Thank you for being our guest, Dennis! We are happy that you were able to get your vehicle in and taken care of in a quick manner! We understand that quality and efficiency is very important and we strive to do our best to take care of you!
Mill ford dealer
Good cars,good price and very nice service customers?
Thank you so much for taking the time to share your experience, Amina! We appreciate your business!