I have been a customer for several years, bought cars and use their service department. I am very satisfied and happy with Oneonta Ford. I recommend them... highly. Great personnel and facility....... go there you wont regret it.
On 6/18 around 8:30am I stopped at the Oneonta Ford with my wife' s new 2019 Escape Titanium (1390 miles). The rear doors were both jammed and inoperable.... The treatment I received was outstanding. Selima greeted and treated me like a long time valued customer. Fritz, I believe a service tech, listened as I described the problem. When the work order was complete, he stated he suspected he knew what the problem was and went out in the rain to verify. He was correct. The vehicle was moved to the service bay and the repair completed . I'm very grateful for the courtesy, kindness and professionalism demonstrated by Selima and Fritz. They are outstanding representatives of this dealership. The important point for me is I needed help, they didn't know me and would probably would never see me again. There was nothing in it for them or the Dealership yet I was treated as I said like a longtime valued customer. That speaks volumes to the character of Selima and Fritz and the whole Dealership. I wish them and Dealership continued success and again offer my sincere thanks. Michael Bobinski
Thank you so much for the kind review, Michael! We are delighted to serve you. Thanks for your visit to Oneonta and Oneonta Ford!
Oneonta Ford customer for several years. Bought three vehicles. Very satisfied. Great Sales and Service department. Kudos to Keegan, Danny, Scott, Adam,... & Rich. All top notch.
Lew, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!
The service at Oneonta Ford is second to none. They will take care of any problems you have, quickly. They get you right in and fix it without overcharging,... or taking advantage of you.
Mike, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travel...s!
If your looking for a flashy place this may not be it, If your looking for a no pressure, fair price and large in stock selection it is. My trades were... some how worth more at Oneonta Ford, yes, trades, two purchases so far and more in the future. Check me out!
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Frank! We try to provide all of our guests with a... great atmosphere and world-class service that you can trust.