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took 2017 Ford Edge in for oil change and they put the wrong type or oil in and did not put proper amount in also
After calling for an appointment for an oil change for 9:30 am, I had to wait 1hr and 15 min for my vehicle to be taken in. A tire rotation was included... with this oil change. The technician removing the rear wheel damaged all the studs on the wheel. I had to stop him from doing the remaining wheels. I contacted Tipton Ford by email and texting to make a complaint. 3 days later, still no response from them.
Car never worked correctly even after taking it back numerous times. Vsry frustrating overall but even after taking it back I still got charged full price... even though I took their garbage back! Very disappointed
Awesome place to buy a car. They were able to get me approved when no one else could. They have a great selection of new and used cars and the sales guys... or not even pushy to sell
Erasmo at the Quick Lane department and Braulio at the service department at Tipton Ford have always given my family great customers service every time... we visit.
Erasmo Medeles provided the best service. He has really been a help anytime I have called for service on my vehicle. Thank you Erasmo and Tipton Motors.
Fortunato was very patient with me as I was not totally sure what used vehicle to purchase. I test drove three vehicles before I settled on the fourth,... a 2014 Volvo XC60. The buying process went smoothly and very quickly. A loan was secured promptly so I signed all papers and was on my way. Part of the deal was to have the broken windshield replaced with a new. This process also was handled very smoothly and in a timely manner. My first time doing business with Tipton, new or used vehicle, so I was very pleasantly pleased with the whole experience. Kudos to Fortunato, a great customer service advocate!
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!
Lalo was very helpful and friendly , and he went above and beyond to help me.
Valerie, we're delighted to hear Lalo was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe tr...avels!
Great people and they really try there best to help you in the best way possible. I will be back in a year or 2 for a truck!
Purchase a 2016 Ford Explorer with no trouble. Sale consultant (Rudy Bolivar) was very professional and knowledgeable, not to mention great customer relations.... Tipton gave me top $ for my trade in. I highly recommended buying vehicle from this dealership and ask for Rudy, he will help you in all way possible. The financing was very clear and fast transaction.