Reviews
I was in the process of a used car purchase and had
I was in the process of a used car purchase and had secured my own financing. I offered to put money to reserve and they stated they don't do down-payment reservations. I hustled to get them the check overnight and they sold the car put from under me knowing the check was already enroute and I was coming the next morning. Just because you can does not make it right. Very poor form.
I was in the process of a used car purchase and had
I was in the process of a used car purchase and had secured my own financing. I offered to put money to reserve and they stated they don't do down-payment reservations. I hustled to get them the check overnight and they sold the car put from under me knowing the check was already enroute and I was coming the next morning. Just because you can does not make it right. Very poor form.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It was great working with Noah Wood at Battlefield
It was great working with Noah Wood at Battlefield Chevrolet in Culpeper, VA and I love my Chevy Silverado 1500 LT Trail Boss!
It was great working with Noah Wood at Battlefield
It was great working with Noah Wood at Battlefield Chevrolet in Culpeper, VA and I love my Chevy Silverado 1500 LT Trail Boss!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Sir for your awesome review and your Business. Enjoy that new Chevy!
Took my truck in for an oil change and tire rotation this
Took my truck in for an oil change and tire rotation this morning service tech handed me the keys so the vehicle was ready I get in the vehicle. The glove box is removed and laying on the passenger side floor, cabin air filter, panel on the passenger seat, cabin air filter on the dashboard when I address it to the service manager he got aggressive and disrespectful. I asked to speak to the owner, and I was told he was not available. This is the second time within a year there has been a major issue with a maintenance problem not being corrected by the service technicians at this facility. I spent 30 years in maintenance and it doesn’t take a genius to figure out. There’s a problem in the service department in this facility and there’s definitely a problem with the service manager. If you’re smart, you will take your vehicles elsewhere.
Took my truck in for an oil change and tire rotation this
Took my truck in for an oil change and tire rotation this morning service tech handed me the keys so the vehicle was ready I get in the vehicle. The glove box is removed and laying on the passenger side floor, cabin air filter, panel on the passenger seat, cabin air filter on the dashboard when I address it to the service manager he got aggressive and disrespectful. I asked to speak to the owner, and I was told he was not available. This is the second time within a year there has been a major issue with a maintenance problem not being corrected by the service technicians at this facility. I spent 30 years in maintenance and it doesn’t take a genius to figure out. There’s a problem in the service department in this facility and there’s definitely a problem with the service manager. If you’re smart, you will take your vehicles elsewhere.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience was excellent.
My experience was excellent. I would not hesitate to recommend. Werner Wyss provided information on the capabilities, differences in features, and options without being overwhelming. Very patient in answering my questions, remembering our conversation (even over a week later), and in showing me all the electronic details of the vehicle. Santo Iacano was also very patient in answering my questions, assured I understood the differences in the different packages and their cost. I was most appreciative of the personal attention - with no urgency or push to make a decision - that was provide.
My experience was excellent.
My experience was excellent. I would not hesitate to recommend. Werner Wyss provided information on the capabilities, differences in features, and options without being overwhelming. Very patient in answering my questions, remembering our conversation (even over a week later), and in showing me all the electronic details of the vehicle. Santo Iacano was also very patient in answering my questions, assured I understood the differences in the different packages and their cost. I was most appreciative of the personal attention - with no urgency or push to make a decision - that was provide.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mikael Miller.
Mikael Miller...Thank you for all of you kindness, patience, understanding, professionalism, excellent service all around. If you want a great experience with purchasing a vehicle please go and see or ask for Mikael Miller!! I promise you will be 110% satisfied!!! He truly goes above and beyond to make sure you get what you want and you're happy!! Everyone at Battlefield Chevrolet is great! Thank you so much Mikael for all of your help and for being the wonderful person you are!!!!
Mikael Miller.
Mikael Miller...Thank you for all of you kindness, patience, understanding, professionalism, excellent service all around. If you want a great experience with purchasing a vehicle please go and see or ask for Mikael Miller!! I promise you will be 110% satisfied!!! He truly goes above and beyond to make sure you get what you want and you're happy!! Everyone at Battlefield Chevrolet is great! Thank you so much Mikael for all of your help and for being the wonderful person you are!!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I just want to say thank you to the General manager of
I just want to say thank you to the General manager of Battlefield Chevrolet Lee Gouldman for working with me fixing the transmission of the Chevrolet Suburban that I bought from this dealer on 02/26/2024 I had to put money out of my pocket but I think we ended in good terms..
I just want to say thank you to the General manager of
I just want to say thank you to the General manager of Battlefield Chevrolet Lee Gouldman for working with me fixing the transmission of the Chevrolet Suburban that I bought from this dealer on 02/26/2024 I had to put money out of my pocket but I think we ended in good terms..
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Purchased two vehicles specifically from Josh Bailey.
Purchased two vehicles specifically from Josh Bailey.Wonderful experience.I highly recommended him for any questions or concerns before purchasing a vehicle. Very knowledgeable.
Purchased two vehicles specifically from Josh Bailey.
Purchased two vehicles specifically from Josh Bailey.Wonderful experience.I highly recommended him for any questions or concerns before purchasing a vehicle. Very knowledgeable.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. Each employee is a valued member of the Battlefield Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, General Manager Lee Gouldman lgouldman@battlefieldauto.com
I bought a gently used car at Battlefield a few weeks
I bought a gently used car at Battlefield a few weeks ago. Josh Bailey was very helpful and responsive. The process was straightforward and pretty seamless. I highly recommend this dealership and I feel like I got a great deal on my car.
I bought a gently used car at Battlefield a few weeks
I bought a gently used car at Battlefield a few weeks ago. Josh Bailey was very helpful and responsive. The process was straightforward and pretty seamless. I highly recommend this dealership and I feel like I got a great deal on my car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Josh was able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, General Manager Lee Gouldman lgouldman@battlefieldauto.com
Great place to do business Josh Bailey made the
Great place to do business Josh Bailey made the experience very easy and was very straightforward with us. Will come back again thank you.
Great place to do business Josh Bailey made the
Great place to do business Josh Bailey made the experience very easy and was very straightforward with us. Will come back again thank you.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Seli, thank you and congratulations on your purchase! I am so pleased that Josh could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, General Manager Lee Gouldman lgouldman@battlefieldauto.com
21 August I was having a problem with my car stalling
21 August I was having a problem with my car stalling out. As an out of towner, I thought it best to find a Chevy dealer. Battlefield was the nearest. I was pleasantly greeted by Ashleigh (service advisor). Because I didn't have an appt, Ashleigh explained that it might be a quite a few hours before a tech would be available to diagnose the problem but she would do what she could to get me on my way. Less than 2 hours later the problem was found and an adjustment was made. Over 300 miles later and my car is running perfect. My wife and I were very appreciative of the effort she made to get our car serviced. Ashleigh is a credit to the the dealership AND the service dept.
21 August I was having a problem with my car stalling
21 August I was having a problem with my car stalling out. As an out of towner, I thought it best to find a Chevy dealer. Battlefield was the nearest. I was pleasantly greeted by Ashleigh (service advisor). Because I didn't have an appt, Ashleigh explained that it might be a quite a few hours before a tech would be available to diagnose the problem but she would do what she could to get me on my way. Less than 2 hours later the problem was found and an adjustment was made. Over 300 miles later and my car is running perfect. My wife and I were very appreciative of the effort she made to get our car serviced. Ashleigh is a credit to the the dealership AND the service dept.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We feel our service department is what makes Battlefield Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. I will be sure to pass along the kind words to Ashleigh. Thank you again for the fantastic feedback and I hope you will consider coming back for your next service appointment. Sincerely, General Manager Lee Gouldman lgouldman@battlefieldauto.com