Reviews
Randy McDaniels is a great salesman. Clone him!
I love my first leased car, 2015 Bronze Fire Fusion. It drives like my Cadillac but my gas mileage isn't what I thought it would be. I am sure it is because I have a tendency to be quick on the gas pedal and not smooth as I should be from time to time. I thought I would get 30 in the city and I get 29.5, which isn't so bad. I think every show room should have 2 to 4 Randy McDaniel, which is top salesman I ever have met in any show room area. I checked for three weeks for cars, fourteen dealership before I met up with Randy and the cars at Dahl Ford in Onalaska. Happy with the professional financial information of Susan at Dahls finance..dept. Her teamwork with Randy make for a very stress-free experience of buying into lease vehicle and makes it all seem important but secure decision. All my questions were answered and I understood completely about all concerns I had before, during and after session. Thanks to Ford and bring it back strong in America, open up Saint Paul, MN would be a good goal for all. Happy Fouth!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Above and beyond the normal, great team
I leased a 2015 f150, the experience of getting my new truck was great thanks to the team at Dahl. They were very patient with me while I was being very selective with the vehicle I wanted and very concerned with the pricing. I was treated with respect and was informed of all of the advantages of the different options. Overall I am very happy with the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Took too long
Over 2 hours for "quick lube" is extreme. This is the 3rd time I've had to eait that long.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Guest Services
Noah was very helpful and was able to answer my questions..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, great communication
Very happy with everything from costumer service to maintenance required. I was set up with a loaner while mine was being worked on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey
I had asked several times to change out the rusty bolts on the license plates. Both times I was told that it would be done but it was not either time. But beyond that the services was good and fast. Part of a headlight was broken off the last time I was there and it is going to be replaced at no expense to me. I am thankful for that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent and fast service
excellent service, pleasant people and fast. Will definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
not sure what you want here
Ford Focus, I am a bit concerned I have had to have warrently work twice already, I did not expect this with a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I brought my vehicle in for some recalls. They got me scheduled quickly and the service staff was extremely friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
survey
The service on my Toyota Camry was excellent and the staff was very helpful. They were done when promised which was awesome. I look forward to coming back time and time again. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase