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Toyota of Pharr

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (418 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Eric Cortez is your guy!

As a woman I often get ignored, patronized, or just plain ripped off at car dealerships. Today, with the help of Eric Cortez (salesman) and Herman Aguirre (finance consultant) I was able to purchase a 2016 Chevrolet Equinox at Toyota of Pharr. Eric was able to look out for my best interest and listened to what I was looking for. Unlike other salesmen, Eric asked what the needs of my family were and then presented the options available based on those needs. Eric was attentive, professional, polite and went above and beyond to make sure I had a positive experience making this purchase. I didn't feel like I had to arm myself and try to be hard in order to be taken seriously. Eric's main focus was not on insignificant things like the color of the fabrics or the cupholders, but rather on the vehicle reliability, horsepower, gas efficiency, tire thread, tire age, etc. So when you drop by Toyota of Pharr, do yourself a favor and look for Eric Cortez, he will be your salesman and your advocate. He's a godly man and will do right by you, your family and your wallet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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As a woman I often get ignored, patronized, or just plain...

As a woman I often get ignored, patronized, or just plain ripped off at car dealerships. Today, with the help of Eric Cortez (salesman) and Herman Aguirre (finance consultant) I was able to purchase a 2016 Chevrolet Equinox. Eric was able to look out for my best interest and listened to what I was looking for. Unlike other salesmen, Eric asked what the needs of my family were and then presented the options available based on those needs. Eric was attentive, professional, polite and went above and beyond to make sure I had a positive experience making this purchase. I didn't feel like I had to arm myself and try to be hard in order to be taken seriously. Eric's main focus was not on insignificant things like the color of the fabrics or the cupholders, but rather on the vehicle reliability, horsepower, gas efficiency, tire thread, tire age, etc. So when you drop by Toyota of Pharr, do yourself a favor and look for Eric Cortez, he will be your salesman and your advocate. He's a godly man and will do right by you, your family and your wallet. God bless, Elida S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Ellie. We will be sure to thank Eric and Herman for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to working with you again.

Whatever you do, go see Eric Cortez at Toyota of Pharr,...

Whatever you do, go see Eric Cortez at Toyota of Pharr, he will treat you VIP whether your credit is 850 or 300. He truly impressed me with his willingness to help. His approach to assist is genuine and he will go above and beyond to look out for your best interest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you, Ellie, for taking the time to share your outstanding experience with Eric! We hope you continue to love your brand new ride, and We look forward to taking care of any of your auto needs for years to come.

Highly recommend!

Enjoyed my car-buying experience! The process was quick and all employees involved worked hard to help me pick the best car for me. Thanks to Luis, the salesman who helped me out the whole way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you so much for the great feedback! We will be sure to give your thanks to Luis. We hope to see you again soon!

Toyota corolla

Great service fast and service was great , no hassel and perfect sales man ,show the car drove it too like it , good and economical

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Emilio! We are so glad to see that you felt like the valued guest you are during your visit. Congratulations on your new Corolla; please come back at any time.

Roland Trejo

Excellent customer service and very knowledgeable of the vehicle he saw selling. He answered all my questions and had the vehicle washed and full tank of gas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive review and rating! We are happy to know that you were provided with excellent customer service and that our team was knowledgeable and attentive. We hope that you will visit us again soon!

Highlander LE Plus V6

Hats off to Sales Rep Grace Lopez. She provided Excellent Customer Service. She was very knowledgeable about the vehicles at Toyota of Pharr; in essence, that helps us to make the right choice in buying our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!

Another Great Experience

This is the 3rd time we have purchased from Toyota of Pharr. They continue to be the Best in the Valley to deal with honest no nonsense dealership. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best deal ever

Awesome service and unbeatable deal. Ask for Juan Martinez. Very helpful, attentive, and caring. I could not have asked for a better car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very satisfied

Mariano camacho got me in and out did good helped me with a new tacoma. Great service and did not stress at all. Great truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! We're happy to hear it!