Diamond Auto Sales

BEST AUTO DEALER IN ALAMEDA & ALL OF BAY AREA! My daughter recently purchased her first car & Alex made the experience so seamless! She was referred to Diamond Auto Sales by two friends who had bought their cars from Alex. They highly recommended him. I usually dread the car buying process but Alex completely changed my views. He was honest, friendly, thoughtful, funny, and very knowledgable. You can tell he takes pride in each car he has available. He didn't pressure my daughter at all and once she decided to buy it, everything went so smooth. I highly recommend Alex and Diamond Auto Sales! Thank you so much Alex! I will definetly be back when my son gets his license and when I finally decide to treat myself to a new car. In the meantime I will be recommending them to all my friends & family. Thank you Alex and team! We are so grateful.

really brief and uninterested response to my inquiry for a X5 and after 5 unresponded follow up mails, I gave up.

I recently had the pleasure of purchasing a 2006 Honda Element from Diamond Auto Sales in Alameda, CA, and I must say, my experience was absolutely phenomenal. Alex, the owner, went above and beyond to ensure that I had the best car-buying experience possible. Not only was Alex working on Father's Day, but he also had his sweet daughter Sophia helping him at the lot. It was heartwarming to see their dedication and commitment to their customers. I was torn between choosing an automatic or a manual transmission for my Honda Element. I don’t mind the convenience of an automatic transmission, which came with a roof rack and mats, but I really desired the thrill of driving a manual transmission. Alex came up with a brilliant solution. He suggested that my family and I go to lunch while he swapped the roof rack and the mats for me. And to top it off, he even offered a generous $1,000 discount. The level of customer service and attention to detail displayed by Alex truly exceeded my expectations. He went the extra mile to ensure that I got exactly what I wanted while providing outstanding value. In addition to the exceptional customer service and attention to detail, I should commend Diamond Auto Sales for making the paperwork process quick and painless. I have worked in the industry, and it is often not like that. Alex and his team ensured that all the necessary paperwork was handled efficiently, allowing me to get in my fun new Element asap and get home to spend time with my folks for Father’s Day, and less time dealing with administrative tasks. The smooth and hassle-free paperwork process was yet another testament to the professionalism and dedication of Diamond Auto Sales. I cannot recommend Diamond Auto Sales enough. If you're in the market for a used car, I urge you to pay them a visit. Alex will take care of you and make sure you drive away with a smile on your face. I will definitely be giving them my business again in the future, and I'll be telling everyone I know about this fantastic dealership.

I am very proud and pleased to give Alex (Mr. Diamond in the rough) praise for doing what should be done at every used car dealership. Yes, he has the mindset that you are his ONLY customer, and he will "make it right". He is respectful, honest and trustworthy. It's hard to trust the stereotypical "used car salesman"...I don't even need to explain, right? Please toss that connotation out when you shop with Alex and be refreshingly and happily amazed at how he makes it all happen in a non-stressful and productive way. I won't torture you with a long review, but I want to because EVERYTHING was handled so efficiently. I should include that I have been a Sales Manager for IBM and Henry Schein Dental...these multibillion $ co.'s are built on high end sales/service reputations. Point is this: I know greatness when I see it. One or two examples: Spoke to Alex about the Mercedes he had dropped in price to sell (great Carfax info btw...gives "fair price" accurately). Perfectly priced, so no need to dicker. I tell him I will need to get a friend to drive me there in case I buy the car...an uber driver was at my door in less than 15 minutes on Alex's dime. Bought the car and ALL paperwork was done, so I got my plates, stickers, registration in the mail shortly thereafter. Went back to get the smog done and pointed out the air conditioning/heat blower wasn't operating very well; don't forget, this is AFTER the sale. Alex could have charged me for parts and labor, but instead had Eugene (excellent mechanic btw) and Dmitry install the new blower for FREE...ask yourself when that kind of giving attitude and service happened at a used car dealer? Also put on 2 new front tires for “wholesale cost” and no labor charge. Please, you owe it to yourself to be dealt with in a professional and experienced service oriented manner...I am completely sold on Alex. P.S. In the short time I've gotten to know him, Alex has impressed me also with his love of his family. I value this also. Hope you go meet Alex...he will without a doubt, validate this review.

I want to express my utmost satisfaction with Diamond Auto Sales for the great experience I had while purchasing my cargo van. Alex and his team guided me through the entire process, addressing all my questions and concerns with patience and expertise. Alex at Diamond Auto Sales ensured that every detail was taken care of, making the purchasing journey incredibly smooth. The quality of the cargo van they sold to me exceeded my expectations, showcasing their commitment to delivering top-notch vehicles to their customers. Not only did he offer exceptional service, but the attention to detail and transparency throughout the transaction is truly commendable. A well-deserved five-star rating. Thank you for your outstanding service and for providing a reliable vehicle that meets and surpasses all my needs. I highly recommend Diamond Auto Sales to anyone in search of a trustworthy dealership experience.

5 stars -- all around! 100% The best car dealer in the entire BAY AREA!!!! Really enjoyed working with Alex at 'Diamond Auto Sales!' Alex went above and beyond in addressing all of my questions and concerns about selling my car for me. Working with Alex has definitely been my BEST experience in working with a car dealership towards selling my car. I was in awe with how knowledgeable Alex was about the car market. Alex always made sure that I was well informed about every step of the way of selling my car, made sure I was happy with the selling price (which I chose), and took care of all of the "annoying nitty gritty paperwork" and all of the "nitty gritty logistics" for me, so I wouldn't have to! He made the whole procedure so simple for me and he ended up selling my car so swiftly, easily and quickly that I was truly surprised, and he even got me the selling price that I really wanted to get for my car!! What a PRO!!!! He definitely made me very happy! Woooohooooo! I could quickly tell that Alex really really cared about me and my needs when it came to selling my car, and that really meant a lot to me! I have to say, Alex and 'Diamond Auto Sales' in general work with such high integrity, they are so forthcoming, so informative, so helpful, so courteous, so professional, and just overall gave me such a good and safe feeling that my car was in good hands and was being sold by well-informed professionals! This genuinely was the highest level of service that I have ever received by a car dealer in helping me sell my car. I am beyond pleased, thankful and grateful for everything that Alex has done for me. I will definitely 100% sell my next car through Alex again in the future! I very very very very HIGHLY recommend working with Alex at 'Diamond Auto Sales,' I think you would be amazingly and pleasantly surprised at how well you will be taken care of! Thank you for everything ALEX!!!!!!!! All the best!

Alex helped me find the right car right away, and everything went smoothly. When i reported a problem with the brakes he replaced them immediately. I’m loving my Corolla and i recommend Diamond auto.

Made the car buying experience quick and simple. Had the car ready for us to test drive when we arrived and answered all questions we had. Highly recommend.

Last week I realized I need a dependable gas car to ship to Florida. I called Diamond Auto Sales as I have purchased 3 cars from them in the past all Toyotas. Luckily Alex was there to help. He had two perfect cars and I came in for a test drive leaving with a low mileage white Camry. Not only that he changed the oil and tires for me knowing it was going out of state, washed it inside and out!! The service was impeccable as in the past plus he had a new salesman Greg who filled out the paperwork, gassed up my car in the speed of light. This is one fantastic outfit. I recommend it highly to everyone who wants honest service with integrity. Something hard to find nowadays.

I went through a lot of unpleasant experiences in buying cars. The Diamond Auto Sales dealer has erased my skepticism that all or most car dealers are untrustworthy and cunning. When I first met Alex and Julian, I was so amazed. They treated me right away like one of their friend walking in their car lot. Through their friendliness and honest approach, buying my dream car, SL 550 had been smooth sailing. No haggling. No back-and-forth. No pressure. All the things I asked them to be done on the SL 550 had been professionally and expeditiously done by their friendly and experienced team. They offer a three-months warranty on all their cars. Alex and Julian went above and beyond my expectations. They do everything in a very reasonable and passionate way to make you happy and satisfied buying your dream car. So impressed by their customer service - they even sent free Uber to pick me up that was about 35 miles away from my house. These two incredible guys and their well founded team are very accommodating and genuinely happy to help with any car sales and maintenance advice. Always there to answer and return calls. I highly recommend the Diamond Auto Sales dealership if you are looking for a reliable, great car, reasonable car price, excellent service, and honest dealer.