Reviews
Write a reviewBought a 2011 Maxima from Alan Jay a few years back. Due to health concerns we had to sell our villa and hence our villa. Contacted Alan Jay a week ago. I was told ome of the managers would contact me to perhaps buy the Maxima back. Did not hear anything the whole week. Very disappointed.
Bought a 2011 Maxima from Alan Jay a few years back. Due to health concerns we had to sell our villa and hence our villa. Contacted Alan Jay a week ago. I was told ome of the managers would contact me to perhaps buy the Maxima back. Did not hear anything the whole week. Very disappointed.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. Sincerely, Marion Taub Owner Loyalty Manager Alan Jay Nissan
Perfect experience from everyone. Gino never stopped cleaning the place up making it perfect and Ronny the technician did a perfect job as usual. Thanks
Perfect experience from everyone. Gino never stopped cleaning the place up making it perfect and Ronny the technician did a perfect job as usual. Thanks
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Alan Jay Nissan, Inc.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Marion Taub Owner Loyalty Manager Alan Jay Nissan
I took my 2020 Rogue for an oil change and the service was outstanding!! A shuttle brought me back home and than came to bring me back!! The free car wash was WOW!! I am very satisfied. Plus the staff was super nice. Thank you all... Brenda Clark.
I took my 2020 Rogue for an oil change and the service was outstanding!! A shuttle brought me back home and than came to bring me back!! The free car wash was WOW!! I am very satisfied. Plus the staff was super nice. Thank you all... Brenda Clark.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Marion Taub Owner Loyalty Manager Alan Jay Nissan
We were not ignored when we pulled up looking at the vehicle, Alex V our sales man was very nice and accommodating
We were not ignored when we pulled up looking at the vehicle, Alex V our sales man was very nice and accommodating
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oscar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alan Jay Nissan, Inc.. We sincerely thank you for the positive review, and look forward to seeing you again soon! Marion Taub Customer Relations Manager Alan Jay Nissan
Courteous staff, they resolved an issue with detailed mannerism. Explained themselves for the dealership, and listened to the customer with successful outcomes on both sides.
Courteous staff, they resolved an issue with detailed mannerism. Explained themselves for the dealership, and listened to the customer with successful outcomes on both sides.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David Thank you for taking the time to leave us this five star rating, glad to hear your experience surpassed your expectations. Sincerely, Marion Taub Owner Loyalty Manager Alan Jay Nissan marion.taub@alanjay.com
Organized, sales person. Not pushi, that is the reason we stayed and bought the car. Patric is very nice and briefed us in a very good way
Organized, sales person. Not pushi, that is the reason we stayed and bought the car. Patric is very nice and briefed us in a very good way
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new 2019 Sentra. We appreciate you taking the time to leave us a five star review. We are pleased to hear that Patric did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call. Sincerely, Marion Taub Owner Loyalty Manager Alan Jay Nissan marion.taub@alanjay.com
The accomodation, prompt communication and good service provided. I like that the staff knows you by name and give you the respect needed during the time needed for car repairs
The accomodation, prompt communication and good service provided. I like that the staff knows you by name and give you the respect needed during the time needed for car repairs
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron: Thank you for taking the time to leave us this five star rating and glad to hear our Service Department surpassed your expectations. Sincerely, Marion Taub Owner Loyalty Manager Alan Jay Nissan marion.taub@alanjay.com
Great customer service and detail oriented to assist the customer. Will definitely recommend friends and family to purchase through Alan Jay.
Great customer service and detail oriented to assist the customer. Will definitely recommend friends and family to purchase through Alan Jay.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasant helpful sales person. No pressure. Nice clean dealarship. The finance person gave us several options to pick from to fit our needs.
Pleasant helpful sales person. No pressure. Nice clean dealarship. The finance person gave us several options to pick from to fit our needs.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly and informative staff made it a pleasant experience. Considering it was a costly visit staff made it more tolerable.
Very friendly and informative staff made it a pleasant experience. Considering it was a costly visit staff made it more tolerable.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase