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Triple B Autos

(30 reviews)
Visit Triple B Autos
Sales hours: 9:00am to 6:30pm
View all hours
Sales
Monday 9:00am–6:30pm
Tuesday 9:00am–6:30pm
Wednesday 9:00am–6:30pm
Thursday 9:00am–6:30pm
Friday 9:00am–6:30pm
Saturday 9:00am–4:00pm
Sunday Closed
(251) 616-4556 (251) 616-4556

Reviews

(30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing Dealership to work with.

Amazing Dealership to work with, great customer service. Very smooth process and very upfront car buying process. Will definitely recommend to anyone else looking to buy a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

Holly was our sales person and she is friendly and knowledgeable. A great vehicle at a great price! We were allowed to test drive the vehicle for 48 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

Great customer service and a nice selection of used cars. I would definitely recommend Triple B Autos to anyone in the market for a used vehicle. They will take great care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shady

They are shady dealers. They talk a good game but back nothing. They ignored my phone calls and text messages. They would not answer the phone despite calling several times.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beware

Wish we would have read other reviews before we purchased a car from them. It was non stop problems. When we finally went to trade it in,we were shown where the car had been in a bad wreck. We took a big loss,but I am glad its gone

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyers beware

My son bought a car a month ago and already is having transmission problems. Beware first time buyers they are selling junk to our kids.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Sent message the dealer!

I sent a message to the dealer and never received a call nor a reply to my message! I do not feel that is very business like myself!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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dont do it

bought a car from them two years ago. car had been in a terrible accident. rear end was cut and re welded half way. damage in the trunk and front end. ended up spending 10 grand rebuilding the driveline after the rear end rear suspension and transmission had to be replaced. car fax they showed me looked good, but when I got the car home and inspected it, I couldn't believe what I had purchased. I wanted to just cry after I knew I had just been handed. they saw me coming a mile away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

i called several times to make sure there was nothing...

i called several times to make sure there was nothing wrong with the truck i was gunna buy. But when i went down to look the truck has been repainted and the paint was peeling all over the truck and it have over spray all over the suspension. He told me it had all new tires and when i got the the rear tires were bald. He also got a attitude with me because i was pointing out wha was wrong with the truck. Overall i would not deal with this dealership they are liers and they are rude.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

I puchased a truck and they sold me an extended warranty...

I puchased a truck and they sold me an extended warranty that isn't valid and wont cover the truck I bought.I've been dealing with a repair issue on this truck for a month and don't seem to be getting anywhere with them.I keep calling and they tell me they don't know and that they will call me back but nobody ever calls back.I'm seeking a lawyer at this point because I've made two payments on a truck that's been in the shop this whole time.The first problem was when I cantacted the warranty company to see about getting my truck fixed they hadn't received payment for my warranty that I paid for yet and this was three months after I had bought the truck.I called triple b and they told me they had forgot to send in the payment.So this whole ordeal has been a mess from the start.And the only reason I boight this truck was because they told me they could get me a warranty on it.I've contacted almost every warranty company in the us and nobody will put a warranty on his type vehicle.So I guess we will see what the court system can do to get this matter resolved.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
13 people out of 13 found this review helpful.