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Bob Johnson of Avon

(721 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–8:00pm
Saturday 9:00am–4:00pm 7:00am–8:00pm
Sunday Closed Closed
New (585) 301-4798 (585) 301-4798
Used (585) 438-6271 (585) 438-6271
Service (585) 438-6051 (585) 438-6051

Reviews

(721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We have worked with Tyler Colegrive for a few years and

We have worked with Tyler Colegrive for a few years and appreciate his enthusiasm and helpfulness. He has gotten to know our family and respects where we are at in life and what we are looking for in vehicles. It is refreshing! Thanks, Tyler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I would like to compliment my salesperson- Jim Perrin.

I would like to compliment my salesperson- Jim Perrin. Very professional and detail oriented! Made the buying process easy as can be. Accommodated without question every request I made of him to get me into my Ford Truck. He even arranged for a complimentary ride in order for me to pick up my purchase. Everyone at the dealership that I came into contact was pleasant and acted in a professional manner. I Highly Recommend Jim.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tyler Colegrove guided me through a fast, painless,

Tyler Colegrove guided me through a fast, painless, efficient purchase of a great 2024 Ford Maverick. I live several hours away and don't have time or tolerance for the usual "dance" that is involved in automobile transactions. Tyler was helpful, without any pressure, and kept his word about communication w/ me. The purchase was pain-free. If you are thinking about a new Ford, Bob Johnson Ford in Avon, and Tyler Colegrove should be at the top of your list.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall a great buying experience!

Overall a great buying experience! Tyler wasn't pushy at all and was very willing to give me a test drive almost immediately after arriving. The financing experience was also smooth, which was a nice bonus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tyler did a great job presenting the vehicle options,

Tyler did a great job presenting the vehicle options, getting us the best deal and delivering.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My salesperson Dan was friendly, professional and

My salesperson Dan was friendly, professional and thorough. I will definitely contact him for further transactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tyler Kole was very professional and attended to our

Tyler Kole was very professional and attended to our every need. Will ask for him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a very good experience purchasing my vehicle at Bob

Had a very good experience purchasing my vehicle at Bob Johnson. Tyler and Mike were great and were able to get my purchase wrapped up quickly. I was able to get the trim & options I wanted in my Ford F150. This was my second purchase at Bob Johnson and will definitely look to purchase there in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very nice showroom well kept.

Very nice showroom well kept. Friendly sales personal. Especially Dan my sales person. Easy to have a conversation with and explained everthing. Pleasure Thans.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My wife & I are both extremely happy with Bob Johnson

My wife & I are both extremely happy with Bob Johnson Ford of Avon, NY, and especially with our salesperson, Tommy Lewis. Tommy's professionalism in communicating and responding back and forth in a fast-paced trade negotiation was exemplary. His depth of understanding and insight into how to address our questions about financing, physically swapping vehicles (we live nearly 300 miles away from the dealership, in the Lake George, NY area) - and most notably working out a long distance trade-in value by phone and computer - was a positive experience unlike any other trade & purchase that we have ever previously had. Tommy & the entire Bob Johnson Ford staff in Avon are terrific and very caring, patient folks. You will NOT regret spending time with them, and you will definitely appreciate the results. We love our new 2024 Hot Red Pepper Ford Ranger XLT and highly recommend Tommy Lewis & Bob Johnson to everyone. If, like us, you live some ways away from their Avon, NY store, do NOT let the distance dissuade you. Not only will you love your new vehicle, but you will be most happy that you bought it through Tommy & Bob Johnson!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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