Woody Smith Ford

Reviews

5.0 out of 5 5.0
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 5, 2017

    Was looking for a used car for my grandson. I live in Texas and was able to find a car and pay for it on the phone. Excellent staff.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2016

    Shopping for a vehicle is always stressfull , if you let it ! Woody Smith Ford has been the place to buy trucks for my family for years . Great Experience... , Great Service and friendly staff. Buying process is very easy and Austin Smith takes the time for you no matter how busy he is . Recommended for everyone !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 23, 2013

    Wow..........How are they still in business. They say one thing and do another..........if your a single woman.....stay far away.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    March 13, 2013

    I placed a car on consignment (for sale) through this dealership. Six weeks later when I asked the sales manager if anyone had looked at it, he said, "Oh,... it hasn't run for a while. It won't start." When I tried to start the car, sure enough it would not start. On checking the engine compartment to try to figure out what was wrong, I noticed the battery was a different make than the one I had in the car when I placed it on consignment. (A police report was filed.) The dealership's diagnosis of the problem was a bad fuel pump. The dealership quoted me $800 for a new one. I bought one at a local parts store for $129 and had the dealership do the labor work. When I went to pick up my car after the repairs had been made, the driver's side rear view mirror had been broken off! At that point, I decided enough was enough. I had tried to work things out with the manager. I was underwhelmed, at best, by these series of events. Summary: Poor communication. Sudden items failing on the car placed on consignment. (Missing battery, tire going flat, fuel pump failure.) Rude billing department. Non-proactive sales staff. I will NEVER recommend this dealership to ANYONE.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 4.0 out of 5
    December 6, 2011

    FOUND EVERYTHING .VERY GOOD HAD THE PICKUP I WANTED. PRICE WAS GOOD LEFT NO STONE UNTURNED PAYMENT FINANCE SERVICE DID NOT QUIT TILL THEY FOUND ME THE... BEST OVERALL DEAL.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?