M & F Auto Sales

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 7:00 PM

M & F Auto Sales Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 4:00 PM

About Our Dealership

Dealer on Cars.com since April 2009

Welcome to M & F Auto Sales, your local destination for quality used cars in Albuquerque, New Mexico. We have two convenient locations, so you're never far from our great deals. We also service customers nationwide, that means even if you're not close to Albuquerque, we can still help get you into your dream car.

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We specialize in selling excellent quality used cars and we're known for our exceptional selection of used BMWs and Mercedes Benz.

"We let our prices do the talking!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
271 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 22, 2019

    I just bought a car from you guys on Sunday, and everyone was so helpful! We live 3 hours away, so working with such a helpful team was so important to... our family. Chris Pacheco was so helpful and returned all my calls promptly. Eric was ready when we arrived (earlier than regular opening time on Sunday), with all the paper work ready to go. I really appreciate all there team there did! Thanks again to everyone there who was so helpful in the process!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 17, 2018

    Test drove a car they had just reduced the price on to below book value, and jumped on it because others were looking at it too; Ed was not pushy at all.... The paperwork/processing took a long time, but I left a couple hours later, and Ed was nice enough to deliver the car to me the next day all the way across town. I will definitely consider M & F again next time I need to purchase a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello jeanpaul, thank you for taking time to write a review on your experience! We are pleased to know that Ed gave you pleasant customer service and ...thank you for addressing your experience on the paperwork/processing. The next time you come to purchase a vehicle with us; we'll be quicker. We hope you enjoy your vehicle and thank you once again for your review!

  • October 3, 2015

    Everyone was amazing! Everyone was fast and easy. I felt good knowing they are willing to work hard to get us the best deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 7, 2018

    Worst experience I've ever had with any place I'll never ever shop here or have any of my friends co workers and family shop here. Got a jeep and was making... nosies and they kept my jeep over 2 weeks and gave it back to me said cant fix noises after I was promised they would be fixed and would do a trade or let me walk away from the deal. Will never come back and will make sure anyone I know does not shop at m&f!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 6 found this review helpful. Did you?
  • 4.0 out of 5
    May 31, 2018

    Hi,well the first two Sales people I talked to never called me back, so do they want to sell cars or not?! John has been excellent and helpful, thank you... Mr.Black!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2018

    Beware of this dealer! They asked me to sign blank purchase documents under the guise of 'incase they make a mistake.'. I had to sign docs three... times and wait over two weeks for the bank they selected to have all the correct documents to finalize my loan. During these multiple do overs I requested to return the car since they could not get the paperwork right. They refused. I negotiated my contract including the top or the line auto warranty. After return to sign the purchase agreement for the third time they failed to disclose the had dropped the premium warranty to a lesser warranty without dropping the price. It was only when I took the car in for a water pump and was refused coverage under the lesser warranty that I discovered their deception. In December they contacted me after a bad review only to tell me they would get back to me. They never did until I updated my review. The owner contacted me asking me to take down the review. I requested a solution of trade in towards a different car but he had already negotiated a deal with the warranty company president that benefits him by not making me whole. I strongly recommend you look elsewhere. If you are intent on a car they have write down all they promise during negotiations, verify the final contact matches their promises and be sure to record them as they are recording you. Yes, they're recording You during the finance portion and not for your benefit. Now that I want to trade it in or sell it I find that reputable dealers won't take it because it has had too many owners. This is something I asked the manager about at the time and he assured me that it was normal for this time frame. This explains why the car lot won't even take the car back itself even though they sold it to me. If all that wasn't bad enough I found out that there were 10 credit pulls on the same day I bought the car when I was only told about One Again go anywhere else

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2018

    Honesty and integrity. These peoples profesionalist is through the roof. They mean what they say and say what they mean. I work at a dealer and will not... buy from any where else. Go see Tom and the general manager to get the most out of what's usually a hassle. Their level of honesty will make you feel right at home.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 6, 2018

    We continue to buy vehicles from MandF because we can trust that the vehicle we choose is in great condition and the prices we have paid are unbelievably... low. Wow!! My daughter just bought her a beautiful mercedes today and our salesman Lenny was really helpful and made us feel comfortable by answering any and all questions and addressing concerns that we had. Our experience with Lenny was excellent. We didnt feel pressured, he understood what we were interested in buying and what price range we could afford. MandF carry many nice cars and i recommend this car dealership not just for their excellent prices but for their trustworthiness. Go see Lenny at the Coors location so he can get you into a nice car. You wont be sorry.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you first and foremost for taking time out of your day to write a review on your experience. Lenny is a great man who is also very knowledgeabl...e so it is no surprise that he provided you with an excellent experience. Thank you for continuing to come to M&F Auto Sales for your vehicles, that really means a lot. The car industry done right should create trustful relationships and knowing we have one with you and your family is very important to us and we are determined to maintain that bond. Thank you for recommending people to see Lenny at M&F Auto Sales we sincerely appreciate that. We hope your daughter enjoys her Mercedes and we look forward to your next visit.

  • 5.0 out of 5
    January 5, 2018

    Incredibly friendly, patient and kind. Went in after doing a lot of research. Feared the worst with my credit but they were able to match a Capitol One... quote that was half of the local credit union!! I was able to get the suv of my dreams, warranty, GaP and payment I could afford! Jorge was beyond patient and even is going back to get my alumni license plate cover I forgot to grab! Beyond satisfied!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking time in writing a review on your experience. We are glad to know that you are beyond satisfied! Jorge is a hard-working, knowled...geable man who makes sure his customers have an enjoyable experience. At M&F Auto Sales we tell all our employees to go over and beyond with customer service, so knowing that Jorge is going to get your alumni license plate cover you forgot about is great news to us! Thank you for bringing all this information to us and we are glad that you had an incredibly friendly, patient and kind experience. We hope you enjoy the SUV of your dreams and look forward to seeing you again!

  • 5.0 out of 5
    December 29, 2017

    This dealership is top notch! I have purchased a total of 3 vehicles from the Coors location in the span of 8 years. Each vehicle I purchased was beyond... awesome! This last time Lenny went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a Honda Pilot with 3rd row seating the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I send all my friends and family to this location and have received similar experiences. I will totally be heading back to M&F Auto Sales for my 4th vehicle and I highly recommend you check it out for yourself.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    First and foremost, thank you for taking time on writing a review on your third experience with our Coors lot. Eight years is a long time and we real...ly cherish on keeping that relationship. The car industry done right should be painless and not pushy; we really love hearing when people felt like family by the end of the process. Lenny is a great man and he is truly dedicated in getting people in vehicles they would be most comfortable and happy in. Quick and professional processes are the best. Thank you for sending all your family and friends to our Coors location and we are glad to know that their experiences are similar to the one you just wrote. We look forward to seeing you again for your 4th vehicle!

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