No high pressure sales here!
My family has purchased vehicles from Ricks for over 20 years. Even though I moved a few hours away, I still make the drive to buy a vehicle from this family owned dealership. A few weeks ago I purchased a vehicle for my 3rd grandchild. I called and talked to Rick and told him I needed a vehicle for my grandaughter. He gave me several to choose from. Everything went without a hitch. I have recommended Ricks Auto Sales for years and will continue to do so.
Didn’t seem to have time for me.
I stopped in to test drive a vehicle on their lot. The salesman told me the vehicle I was interested in had a salvage title and they were not selling it. I communicated that I still might’ve interested but he refused. A day later, the dealer lowered the price of the vehicle and it is still for sale.
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
Great family owned business.....
Recently bought truck number 3 from them. Hands down best place to do business with. Great prices. Will be coming back for sure
Very happy love my new car!!!!!!
I went there to look at a Malibu, after talking to Rick Jr He recommended a Camry I couldn't be more happy love this car. Thank your rick for spending the time to explain why I should buy a carry and for not being pushy like the place down the street
I sent an email requesting information on a vehicle they had advertised on cars.com, and never received a response. A week later, I sent a similar request, but it still took 3 days to get a response. By that time I had made contact with another dealer and purchased from them.
Quality low pressure experience
I went into Rick's with relatively low expectations given that my experience with independent dealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.
Polite, quick response time, they were efficient
They were quick with responding and polite about meeting my needs, I did not ultimately buy a car with them but only because I found one closer to where I live.
Good, timely customer service gets you remembered
I don't remember them! I bought a car almost a week after I emailed them and I do not remember talking to them which must mean they didn't respond until I had bought a car or they responded poorly and I eliminated that car early on in the search : (
Used Car trial
I attempted on two differant occasions to contact this dealer thru email and never had a response. I was excited because the location was not far from Kansas City and the car they advertised was exactly what I was looking for but they could have at least told me it was sold (if in fact that was the case)