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Dewey Dodge Chrysler Jeep Ram

(796 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed

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Reviews

(796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience with the use car dealership at Dewey Dodge

My experience with the use car dealership at Dewey Dodge has been great. Everybody was real pleasing to deal with and organized. Justin was my salesman and the gal in finance was very good to help with everything. Answer all my questions and made the whole transition. Very good. I wanna thank everybody over there

My experience with the use car dealership at Dewey Dodge

My experience with the use car dealership at Dewey Dodge has been great. Everybody was real pleasing to deal with and organized. Justin was my salesman and the gal in finance was very good to help with everything. Answer all my questions and made the whole transition. Very good. I wanna thank everybody over there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Terrible dealership.

Terrible dealership. Horrendous service department and the sales and especially the management team are a joke ! Buy elsewhere.

Terrible dealership.

Terrible dealership. Horrendous service department and the sales and especially the management team are a joke ! Buy elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service department is terrible.

Service department is terrible. Don't waste your time. They do not "hear you". My car was there 10 business days and after several calls I kept getting the standard we're so busy reply. Diagnostic scan had 3 alerts and all they did was reset the check engine light, tell me I had nothing to worry about and to come and get my car.

Service department is terrible.

Service department is terrible. Don't waste your time. They do not "hear you". My car was there 10 business days and after several calls I kept getting the standard we're so busy reply. Diagnostic scan had 3 alerts and all they did was reset the check engine light, tell me I had nothing to worry about and to come and get my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review, Marie. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Roger Bill, General Manager rbill@deweydodgejeep.com

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TERRIBLE SALES TEAM.

Was attempting to buy a car and was told it would be held. Showed up to the dealer and they said they sold it about an hour ago, never called never notified me. Once we got to Dewey they made us sit and wait took all of our information before they said “we sold that car earlier”. Everyone I spoke with had a different story and some even changed their own stories multiple times. TERRIBLE SALES TEAM WPULD NOT RECOMMEND DEWEY AT ALL!!!!!

TERRIBLE SALES TEAM.

Was attempting to buy a car and was told it would be held. Showed up to the dealer and they said they sold it about an hour ago, never called never notified me. Once we got to Dewey they made us sit and wait took all of our information before they said “we sold that car earlier”. Everyone I spoke with had a different story and some even changed their own stories multiple times. TERRIBLE SALES TEAM WPULD NOT RECOMMEND DEWEY AT ALL!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Roger Bill, General Manager rbill@deweydodgejeep.com

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Dewey fixed our problem that another dealer couldn’t even

Dewey fixed our problem that another dealer couldn’t even find the correct cause of the problem

Dewey fixed our problem that another dealer couldn’t even

Dewey fixed our problem that another dealer couldn’t even find the correct cause of the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fast service.

Fast service.Kept us informed what was going on.Clean waiting area.Friendly service area

Fast service.

Fast service.Kept us informed what was going on.Clean waiting area.Friendly service area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My 2014 Jeep wouldn’t go into gear reliably and had a

My 2014 Jeep wouldn’t go into gear reliably and had a throttle control warning light. After a week in the dealer’s service center, the issue was diagnosed as a weak battery. They charged more than $600. In the past I would have done this work myself (a lot faster and for a lot less money) and the issue was more straightforward to diagnose myself or with the help of an auto parts store.

My 2014 Jeep wouldn’t go into gear reliably and had a

My 2014 Jeep wouldn’t go into gear reliably and had a throttle control warning light. After a week in the dealer’s service center, the issue was diagnosed as a weak battery. They charged more than $600. In the past I would have done this work myself (a lot faster and for a lot less money) and the issue was more straightforward to diagnose myself or with the help of an auto parts store.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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New Wrangler

Bought my new wrangler from Ken! Great salesman. Not pushy like most. He gave me time to think and we made a deal! Thanks Dewey for my dream jeep!

New Wrangler

Bought my new wrangler from Ken! Great salesman. Not pushy like most. He gave me time to think and we made a deal! Thanks Dewey for my dream jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Impeccable Customer service

My car had been serviced by another local jeep dealership yet I still found myself sitting on the side of the road 2 days later. I called Dewey Dodge/Jeep and was blessed to find Stacey. She has gone above and beyond to help me throughout the repair process. She has managed the extended warranty as well as assisting with the repair of damage incurred by the other dealer. She has kept me apprised at every stage. Every dealership needs a Stacey!

Impeccable Customer service

My car had been serviced by another local jeep dealership yet I still found myself sitting on the side of the road 2 days later. I called Dewey Dodge/Jeep and was blessed to find Stacey. She has gone above and beyond to help me throughout the repair process. She has managed the extended warranty as well as assisting with the repair of damage incurred by the other dealer. She has kept me apprised at every stage. Every dealership needs a Stacey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service was easy to schedule and work was completed in a

Service was easy to schedule and work was completed in a timely manner. Service team was also friendly.

Service was easy to schedule and work was completed in a

Service was easy to schedule and work was completed in a timely manner. Service team was also friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Service was easy to schedule and work was completed in a timely manner. Service team was also friendly.

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