Reviews
Write a reviewShopping for used truck
They were rude, condescending and absolutely rude. Telling me it’s a used car- there is gona be broken things. He then told me I was pissing him off by asking a 3rd question. Buyer WOMEN beware!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rona2020:BestMomentOf2020
Absolutely amazing! My car search ended quickly when I came across Zia Auto of Abq. We stepped out of the box and shopped out of SanJuan County- found the perfect vehicle online-qualities of the site and customer-personal support surpassed our expectations! It was the smoothest car purchase we have ever made. All the vehicles at this lot are top notch in quality and the prices are unbeatable! They went above and beyond to help us. The perfect customer service! We will be back soon for another vehicle to add to our family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mrs. Aaron
No high pressure sales. Allowed time to look Over vehicle and test drive and try 4 wheel drive features. Great teamwork amongst office staff. Will refer friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just purchased my 3rd car
My third time getting a car form Zia Auto! They are all super friendly and make the financing process easy with options. Super clean cars and many cars to pick from. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good choice
Good place , very understand speak with Alondra she is very kind and listens to the dragons you want in your purchase. I’m happy owner of a beautiful vehicle now.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic service and very friendly salespersons.
Great service!!! Will buy again from them. Salesperson was very helpful and financing was easy. Love my beautiful and luxurious Cadillac . Thanks again Zia
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't have the title yet
Hi I'm Josephine Sanchez I just want to say thank you Thank u Zia auto sale for helping me find a nice car runs great I love it And as for INa thank you for all ur patient with me u really helped me threw this ur are the best . I will find u more buyers thanks again Ina cawford ur the best thanks again from Josephine Sanchez
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A buyer
Worst employer I have ever dealt with must be a reflection of the manager I went once before I left .The sales representative was so rude I came back was so happy I got a new representative bit the old one came out and said that's my customer in front of us I was modified we left and got a truck at Ford.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have rarely felt this confident in a purchase
I have already told two people with current vehicle issues to check out Zia. I linked with them through USAA, and was able to look through 10-15 vehicles, Representative Don Baca running back and forth for keys, before giving my wife and I time to narrow down our financial ability and vehicle needs. After having looked at product with four other dealerships, Zia had the most used car selection in every car category, upfront pricing, and inspection reports available to look at. Their patience and buyer accommodations was appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent folks here!
I really appreciate the transparency from Zia, I got a full copy of all the inspections, they walked me through each portion of it along with the car fax and auto check, really thorough. Explained my financing options fully and walked out feeling like I made a really good choice, which doesn't happen to me often when buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase