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Redding Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

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ooking through the reviews it seems like this dealership is good at selling cars. But there service department is showing to be the worst in Redding! My mother in law had to have her car taken in mind you the car only has less than 40,000 miles. They have had it over two weeks, there sales keeps calling trying to get her to buy a new one when hers is already paid off and again has less than 40,000 miles. Every time she calls they just tell her they haven’t even looked at it yet ( they have had it over two weeks ). They keep messing with her on a loaner saying she was 5th on the list, then 3rd, now she is 6th. You email them and get no response. I feel they are dismissing her because she is an elderly female woman. She has missed 3 Dr. appts already and can’t miss anymore so now is having to start scheduling Ubers and come out of pocket when she only gets social security.

ooking through the reviews it seems like this dealership is good at selling cars. But there service department is showing to be the worst in Redding! My mother in law had to have her car taken in mind you the car only has less than 40,000 miles. They have had it over two weeks, there sales keeps calling trying to get her to buy a new one when hers is already paid off and again has less than 40,000 miles. Every time she calls they just tell her they haven’t even looked at it yet ( they have had it over two weeks ). They keep messing with her on a loaner saying she was 5th on the list, then 3rd, now she is 6th. You email them and get no response. I feel they are dismissing her because she is an elderly female woman. She has missed 3 Dr. appts already and can’t miss anymore so now is having to start scheduling Ubers and come out of pocket when she only gets social security.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I've always had excellent experiences with the Redding Kia service department, and I confidently recommend them to all my family and friends. When my Sorento was totaled two years ago, I was so upset—but I knew without a doubt that I’d be getting another Kia. I'm now driving a Sportage and couldn't be more pleased with both the vehicle and the outstanding service I continue to receive.

I've always had excellent experiences with the Redding Kia service department, and I confidently recommend them to all my family and friends. When my Sorento was totaled two years ago, I was so upset—but I knew without a doubt that I’d be getting another Kia. I'm now driving a Sportage and couldn't be more pleased with both the vehicle and the outstanding service I continue to receive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia dealership, the service department Grant and the guys work really hard pease know they are trying their real hard to help go in with a better attitude I had a miscommunication and we all were respectful to each other they are people to that work hard for us god bless everybody

Kia dealership, the service department Grant and the guys work really hard pease know they are trying their real hard to help go in with a better attitude I had a miscommunication and we all were respectful to each other they are people to that work hard for us god bless everybody

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Just purchased our new Kia Forte after having leased a Kia Sportage for 3 years from Redding Kia, and had outstanding service from everyone there. Very, very happy with our new car & will recommend Redding Kia to anyone asking.

Just purchased our new Kia Forte after having leased a Kia Sportage for 3 years from Redding Kia, and had outstanding service from everyone there. Very, very happy with our new car & will recommend Redding Kia to anyone asking.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst mistake was buying a vehicle from this lot. I’ve had nothing but problems with my car since I bought it. I’ve owned the car for 1 year and my remote start has never worked and has been taken into service to be worked on more then once with no fix. Took the vehicle in for an oil change last week and now my vehicle is overheating and I’m unable to drive it. I would refrain from purchasing a car from them. They are all nice during the purchasing part but not helpful when it comes to service. Worst mistake was to buy from them.

Worst mistake was buying a vehicle from this lot. I’ve had nothing but problems with my car since I bought it. I’ve owned the car for 1 year and my remote start has never worked and has been taken into service to be worked on more then once with no fix. Took the vehicle in for an oil change last week and now my vehicle is overheating and I’m unable to drive it. I would refrain from purchasing a car from them. They are all nice during the purchasing part but not helpful when it comes to service. Worst mistake was to buy from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Love the service we got! Kept us informed what was going on! Prices were very reasonable!Cheaper than we thought! Didn't charge for extra's like oil change, filter or the seal. Just labor and part and price to fix our door!! Cheaper than anybody else! We would absolutely come back!! Highly recommend!!

Love the service we got! Kept us informed what was going on! Prices were very reasonable!Cheaper than we thought! Didn't charge for extra's like oil change, filter or the seal. Just labor and part and price to fix our door!! Cheaper than anybody else! We would absolutely come back!! Highly recommend!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tony and the entire crew at Redding Kia are AMAZING! We were looking for a new car for our daughter who recently totaled her previous car. They quickly got back to us with answers to any questions we had. There was absolutely no pressure in their sales and they all treated us like family with great compassion for our circumstances. They gave us an EXCELLENT deal on a vehicle our daughter could afford. They certainly won customers for life with our family. God bless you all and thank you for all your help!

Tony and the entire crew at Redding Kia are AMAZING! We were looking for a new car for our daughter who recently totaled her previous car. They quickly got back to us with answers to any questions we had. There was absolutely no pressure in their sales and they all treated us like family with great compassion for our circumstances. They gave us an EXCELLENT deal on a vehicle our daughter could afford. They certainly won customers for life with our family. God bless you all and thank you for all your help!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We Purchased a Kia Niro a few weeks ago and we love it. They made buying so easy. Would recommend dealership completely.outstanding salesperson too.

We Purchased a Kia Niro a few weeks ago and we love it. They made buying so easy. Would recommend dealership completely.outstanding salesperson too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They we're so helpful and friendly. Our car had an oil change and tire rotation done in less than an hour. I highly recommend them.

They we're so helpful and friendly. Our car had an oil change and tire rotation done in less than an hour. I highly recommend them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I've purchased several vehicles at other dealerships in Redding, but I was very pleased that my recent purchase of a 2020 Kia Sportage EX was by far the best buying experience all around. Our salesman Luke was knowledgeable, polite and efficiently matched our desires and wants with existing inventory. The deal was negotiated smoothly and the sales contract consummated quickly even though it was well after closing time. Thank you, Redding Kia!

I've purchased several vehicles at other dealerships in Redding, but I was very pleased that my recent purchase of a 2020 Kia Sportage EX was by far the best buying experience all around. Our salesman Luke was knowledgeable, polite and efficiently matched our desires and wants with existing inventory. The deal was negotiated smoothly and the sales contract consummated quickly even though it was well after closing time. Thank you, Redding Kia!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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