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Claims that they provide used vehicles for many years of hard use. Purchase a vehicle from them and within 2 months, I needed new brakes and the engine... went out. Called them 3 times and they never got back to me.
I had a very good experience with Rapids Ford. I felt very comfortable with my decision to buy the car I found there. I recommend them to everyone. Jonathan... Park was very helpful.
Francois is one of best salesman I ever had the pleasure to do business with he is knowledgeable knows the products and available accessories for... that vehicle 2019 Ford F 150 great truck very happy.Service Depy is also a Great asset to this dealer all were GREAT
Emily, my sales person , could not have been more desirous of helping me get what I wanted and needed. She is a good one. The only thing that was not... so good was that I was behind three other buyers in getting into the finance office and the wait time was long.
Fran was such a Super salesman. Easy to work with. He went over and beyond his duties to complete our transaction. We had a short time frame to work with... and he was able to get it put together with his finance Dept. Would highly recommend them.
Great experience overall in buying a used 1995 F-150. The only negative I have was the finance process took very long. I drove 2.5 hours to get to the... dealership and arrived at the dealership at 9am, after a long time negotiating, finally made the deal and left at 2:30pm.
I worked with Seth and he was able to get my 2013 Edge for the price I was able to pay. Had overall good experience there.
We just purchased a new 2018 Ford Escape from Rapids Ford our car salesmen with Snoop. Snoop answered all of our questions and concerns regarding the purchasing... of the vehicle. he made sure that we were getting a vehicle that we would be happy with for years to come. I was very impressed with Snoop our salesman he treated us like we were friends not just a customer. l would definitely recommend Rapids Ford for a purchase of a new or used vehicle .One of the other reasons that we decided to purchase from Rapids Ford was because of the support that they give to our community.
The sales staff and service department have always been extremely informative and helpful. Jim Jinkerson (Sales Associate) was extremely informative and... helpful in the purchase of our new vehicle. The delivery of our new Lincoln was delayed for whatever reason and took almost 13 weeks for delivery. Lincoln's fault and not the dealership! Ben in service is a great go to guy for questions and help. Both Ben and Jim are an asset to Rapids Ford - Look them up for service or sales. HIGHLY RECOMMEND!
I came in not expecting to get a great car, but I did. I traded in my SUV and ended up getting a 2017 equinox. I was emailing questions to Michelle Bergeron,... and she was great to finally meet in person. She worked very hard to get me the best loan that I could afford.