Rapids Ford Lincoln LLC

I wanted to replace my last truck with the same make, model and year, but due to the rarety of the color, was very difficult to find one. I dealt with Caroline Decker at Rapids city over the phone, she went over and above to make sure we were all set on the vehicle before I flew out to see it and buy it hopefully. I flew from massachusettes to Wisconsin, and Caroline was there to pick me up at the airport and take me to the dealership, not many people would do that for a complete stranger. Well needless to say, I bouth the truck, was very happy with the transaction and super happy with all the staff at Rapids Ford. A couple Little glitches after the sale, but Caroline again came thru and her and Rob,the Manager, made sure I was taken care of.

The sales consultant lacked knowledge about the vehicles we were interested in, the General sales manager was arrogant, rude, and attempted to amend the sales contract when we arrived to pick up the vehicle. There are much better places in the area to purchase a vehicle. Look elsewhere.

I have purchased all of my vehicle new and used from Rapids Ford for the last 20 years! We love Nate he's always traded us right!