Reviews
Write a reviewDo not purchase a Vehicle from Jeff's
We bought a Ford 150 on March 14, 2022 already been in the garage twice and having to send it back tomorrow. We have already spent 1500 on this vehicle. I do not recommend Jeff's.
Do not purchase a Vehicle from Jeff's
We bought a Ford 150 on March 14, 2022 already been in the garage twice and having to send it back tomorrow. We have already spent 1500 on this vehicle. I do not recommend Jeff's.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not buy a car from here!
Awful place! My newly purchased car runs like crap. Shuts off while driving it. Dashboard looks like a Christmas tree there is so many lights on. Do yourself a favor and go buy a 1,000 beater car. I promise you you will be better off.
Do not buy a car from here!
Awful place! My newly purchased car runs like crap. Shuts off while driving it. Dashboard looks like a Christmas tree there is so many lights on. Do yourself a favor and go buy a 1,000 beater car. I promise you you will be better off.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Did Not List Full Price Of Vehicle
Beware of dealers like Jeff's Auto Sales. They place hundreds of ads on Craigslist, but will never give you the total price. They and others like them always list cars as "We Finance Everyone" and give a down payment price. When you go to actual buy a car the interest rate is extremely high and when they get through with adding MANY different fees your down payment will almost always go way up, driving the price of the car to more than its value. BEWARE of Jeff's Auto Sales and dealers who do not list the full price of the vehicles they are selling.
Did Not List Full Price Of Vehicle
Beware of dealers like Jeff's Auto Sales. They place hundreds of ads on Craigslist, but will never give you the total price. They and others like them always list cars as "We Finance Everyone" and give a down payment price. When you go to actual buy a car the interest rate is extremely high and when they get through with adding MANY different fees your down payment will almost always go way up, driving the price of the car to more than its value. BEWARE of Jeff's Auto Sales and dealers who do not list the full price of the vehicles they are selling.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great company
If you're ever looking for a great company to buy a used car from this is the best place to go to be sure and ask for Brooke
Great company
If you're ever looking for a great company to buy a used car from this is the best place to go to be sure and ask for Brooke
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold it right out from under us
We submitted all of our information for financing for a 2008 Chevy work van on Monday 6/27/18 and were told on Tuesday were told by the finance company (Wilco Finance) that we were approved but wouldn't hear back from Jeff's until the next day because they closed early for a funeral. Well I contact Jeff's on Wednesday to find out if we are all set to go and the text I receive back was "You are approved and ready to go." So when my husband gets off work we head up to the Lincolnton location where the van is at and are told that they "just sold it". Even though we have been talking to someone for 3 days about it. We are asked if we are interested in something else and we aren't because the other work vans they have had miles to high to finance and then the one we could finance spelled like smoke. So we leave with an "we're sorry", I texted the number to let them know how wrong it was for them to sell it right out from under us and they respond with "Unfortunately we can not hold a vehicle without a deposit on it. Sorry if this upset you. Our objective is to sell a vehicle and make sure our customer service is there. We have multiple salesmen and sometimes things like this can occur. I do apologize for any inconvenience this may have caused you" For the record and I let them know this no one informed us we had to put a deposit down to hold the vehicle, so thats another thing against them. They did offer another work van with more miles on it at their other location but we turned it down because it wouldn't work for my husband's job. We will most likely never do business with Jeff's again. This is horrible customer service and not the way to run a business.
Sold it right out from under us
We submitted all of our information for financing for a 2008 Chevy work van on Monday 6/27/18 and were told on Tuesday were told by the finance company (Wilco Finance) that we were approved but wouldn't hear back from Jeff's until the next day because they closed early for a funeral. Well I contact Jeff's on Wednesday to find out if we are all set to go and the text I receive back was "You are approved and ready to go." So when my husband gets off work we head up to the Lincolnton location where the van is at and are told that they "just sold it". Even though we have been talking to someone for 3 days about it. We are asked if we are interested in something else and we aren't because the other work vans they have had miles to high to finance and then the one we could finance spelled like smoke. So we leave with an "we're sorry", I texted the number to let them know how wrong it was for them to sell it right out from under us and they respond with "Unfortunately we can not hold a vehicle without a deposit on it. Sorry if this upset you. Our objective is to sell a vehicle and make sure our customer service is there. We have multiple salesmen and sometimes things like this can occur. I do apologize for any inconvenience this may have caused you" For the record and I let them know this no one informed us we had to put a deposit down to hold the vehicle, so thats another thing against them. They did offer another work van with more miles on it at their other location but we turned it down because it wouldn't work for my husband's job. We will most likely never do business with Jeff's again. This is horrible customer service and not the way to run a business.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Didn't keep their word on 2 separate occasions.
After speaking to a sales rep, I asked how much of a deposit I needed to hold the vehicle until I was back in town(I'm an over the road truck driver). The rep said since I was already approved they promised to hold it for a week. I called them 5 days later to tell them I just got back to town and wanted to sign the paperwork and pick up the vehicle. They informed me they sold it 3 days prior. I didn't learn my lesson and tried again with the exact same result. Promised to hold it, assured me no money was necessary and sold it out from under me a day later. Never again...
Didn't keep their word on 2 separate occasions.
After speaking to a sales rep, I asked how much of a deposit I needed to hold the vehicle until I was back in town(I'm an over the road truck driver). The rep said since I was already approved they promised to hold it for a week. I called them 5 days later to tell them I just got back to town and wanted to sign the paperwork and pick up the vehicle. They informed me they sold it 3 days prior. I didn't learn my lesson and tried again with the exact same result. Promised to hold it, assured me no money was necessary and sold it out from under me a day later. Never again...
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service
Great and easy purchase. Everyone there is extremely nice and helpful. Defiantly would recommend to anyone.
Great service
Great and easy purchase. Everyone there is extremely nice and helpful. Defiantly would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Clean facilities
I was shopping for a new car, well new to me. Pulled into Jeffs and had a great experience. He has some really good bargains. Will probably be back next year when my daughter needs a first car.
Clean facilities
I was shopping for a new car, well new to me. Pulled into Jeffs and had a great experience. He has some really good bargains. Will probably be back next year when my daughter needs a first car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic
My dad and I just moved down to the area from Rhode Island and were looking for a car for me. Found a great deal on a great car and couldn't be happier. Finally have a car and the winters here are amazingly warm.
Fantastic
My dad and I just moved down to the area from Rhode Island and were looking for a car for me. Found a great deal on a great car and couldn't be happier. Finally have a car and the winters here are amazingly warm.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Looked everywhere for a car and I ran across jeffs. Found the perfect car and it's been running great . Everyone there was friendly and made financing easy.
Great service
Looked everywhere for a car and I ran across jeffs. Found the perfect car and it's been running great . Everyone there was friendly and made financing easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase