If you're ever looking for a great company to buy a used car from this is the best place to go to be sure and ask for Brooke
We submitted all of our information for financing for a 2008 Chevy work van on Monday 6/27/18 and were told on Tuesday were told by the finance company... (Wilco Finance) that we were approved but wouldn't hear back from Jeff's until the next day because they closed early for a funeral. Well I contact Jeff's on Wednesday to find out if we are all set to go and the text I receive back was "You are approved and ready to go." So when my husband gets off work we head up to the Lincolnton location where the van is at and are told that they "just sold it". Even though we have been talking to someone for 3 days about it. We are asked if we are interested in something else and we aren't because the other work vans they have had miles to high to finance and then the one we could finance spelled like smoke. So we leave with an "we're sorry", I texted the number to let them know how wrong it was for them to sell it right out from under us and they respond with "Unfortunately we can not hold a vehicle without a deposit on it. Sorry if this upset you. Our objective is to sell a vehicle and make sure our customer service is there. We have multiple salesmen and sometimes things like this can occur. I do apologize for any inconvenience this may have caused you" For the record and I let them know this no one informed us we had to put a deposit down to hold the vehicle, so thats another thing against them. They did offer another work van with more miles on it at their other location but we turned it down because it wouldn't work for my husband's job. We will most likely never do business with Jeff's again. This is horrible customer service and not the way to run a business.
Usually when you try to buy a car it takes all day long, not at Jeff's Auto Sale. After we picked the car out we were out the door in about 30 min. The... salesperson was friendly and very patient. I would and have referred friends and family to buy a vehicle from them. Every person you refer to them they give you $100!
After speaking to a sales rep, I asked how much of a deposit I needed to hold the vehicle until I was back in town(I'm an over the road truck driver).... The rep said since I was already approved they promised to hold it for a week. I called them 5 days later to tell them I just got back to town and wanted to sign the paperwork and pick up the vehicle. They informed me they sold it 3 days prior. I didn't learn my lesson and tried again with the exact same result. Promised to hold it, assured me no money was necessary and sold it out from under me a day later. Never again...
My dad and I just moved down to the area from Rhode Island and were looking for a car for me. Found a great deal on a great car and couldn't be happier.... Finally have a car and the winters here are amazingly warm.
Heard about jeffs from a friend . The first time I went up there I really couldn't find anything I liked but when I went back I found the perfect car.... Enjoyed joking with the car salesmen . They are really nice people.
Looked everywhere for a car and I ran across jeffs. Found the perfect car and it's been running great . Everyone there was friendly and made financing... easy.
I was shopping for a new car, well new to me. Pulled into Jeffs and had a great experience. He has some really good bargains. Will probably be back next... year when my daughter needs a first car.
Great and easy purchase. Everyone there is extremely nice and helpful. Defiantly would recommend to anyone.
Sales Staff was friendly and extremely patient with me. I will recommend to friends and family