Billy Navarre Chevrolet Cadillac

(2.3) 8 reviews

Dealer on Cars.com since November 2011

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

2.3
8 lifetime reviews.
  • caring people
    April 25, 2017

    First time dealing with them. I was very impressed with the attention they paid to me along with meeting my needs. Thank you for going the extra dis...tance.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Terrible Sales Team
    September 18, 2016

    I called the dealership 5 to 6 times trying to purchase a vehicle. They always said they will call me back with all the information, but they never ma...de a call back.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Service ?????
    May 24, 2016

    I contacted the dealership recently concerning a 2015 Suburban with 6,200 miles. I made an offer; however, the salesman never returned my call. Severa...l days later, I made contact again. The lady, with whom I spoke, did the same thing. No feedback on my offer at all. After about a week, the post stated that the vehicle was no longer in the dealer inventory. Very poor service!

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

2.3

1 lifetime reviews of the Service Department.

  • Lauren
    July 9, 2012

    I had my car serviced while on vacation. I found this dealership in cars.com and took it in without an appointment. They took care of me right away. T...hey were very helpful and even told us of a restaurant to go to while the car was being fixed. This dealership is honest and helpful. Thanks for taking such good care of us.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Fluid Top-Off

    Complimentary

    Multi-Point Inspection

    Complimentary

    Car Wash

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2011

Give us a chance to earn your business. We are a family owned and operated business. We care about our customers. We have the largest selection of New and Used vehicles in SWLA.

"We're worth the trip!"
Billy Navarre Chevrolet Cadillac
1300 E College St Lake Charles, LA 70605
New (337) 415-4684
Used (337) 415-4688
Service (337) 415-4683
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