Reviews
The “new” Hot Car 2023 Nautilus reserve they advertise
The “new” Hot Car 2023 Nautilus reserve they advertise here doesn’t actually exist. Buyer beware, bait and switch tactics. Call for a certain car then they try and sell you something else. The salesman said they have a technical problem and they can’t seem to get it off the internet LOL. Stay away
The “new” Hot Car 2023 Nautilus reserve they advertise
The “new” Hot Car 2023 Nautilus reserve they advertise here doesn’t actually exist. Buyer beware, bait and switch tactics. Call for a certain car then they try and sell you something else. The salesman said they have a technical problem and they can’t seem to get it off the internet LOL. Stay away
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good afternoon Phil. The vehicle that you called on is the office manager's demo vehicle. Our sales associate did explain to you on the phone that because it is in active inventory it is still listed as available, however it is his demo. There is no bait and switch going on here, and if you'd like to check out the rest of our reviews, I assure you that you will never hear of us doing that. The sales associate was doing his job properly by then going on to offer other available vehicles to you, after letting you know of that vehicle's status to see if any of those vehicles may work for you. We actually have tried to remove the vehicle from listings, however the manufacturer still pushes the vehicle to the website as it has never been reported sold, nor titled.
My wife and I have purchased many new vehicles (including
My wife and I have purchased many new vehicles (including premium domestic and foreign brands) over the past 25 years, but our buying experience at State Motors has been the best, by far. By any measure, State Motors is in a class by itself; truly exceptional. Everyone we met was genuinely welcoming and friendly, and the entire management was clearly committed to ensuring we were satisfied with our 2025 Aviator in every way. No high pressure sales practices and no efforts to sell you any "extras." The facilities are excellent. Our salesman was a subject matter expert (unusual in our experience), and management demonstrated a passion for their product and customer care. If you are in the market for a premium luxury brand, you owe it to yourself to look at Lincoln and, in particular, at State Motors.
My wife and I have purchased many new vehicles (including
My wife and I have purchased many new vehicles (including premium domestic and foreign brands) over the past 25 years, but our buying experience at State Motors has been the best, by far. By any measure, State Motors is in a class by itself; truly exceptional. Everyone we met was genuinely welcoming and friendly, and the entire management was clearly committed to ensuring we were satisfied with our 2025 Aviator in every way. No high pressure sales practices and no efforts to sell you any "extras." The facilities are excellent. Our salesman was a subject matter expert (unusual in our experience), and management demonstrated a passion for their product and customer care. If you are in the market for a premium luxury brand, you owe it to yourself to look at Lincoln and, in particular, at State Motors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience.
Great experience. Easy to work with. Chris and Lindsey were very professional and pleasant. Overall, a great experience.
Great experience.
Great experience. Easy to work with. Chris and Lindsey were very professional and pleasant. Overall, a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The dealership employees were so professional and made us
The dealership employees were so professional and made us feel comfortable. We love our Audi. It was nice not to feel pressured by anyone. Great experience. Thank you!!
The dealership employees were so professional and made us
The dealership employees were so professional and made us feel comfortable. We love our Audi. It was nice not to feel pressured by anyone. Great experience. Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a used Nautilus.
We purchased a used Nautilus. Our experience with Nate was absolutely fantastic. He was professional, knowledgeable, and spot on with our expectations. Lyndsay was also wonderful to work with. I really can't say enough about what a great experience it was. We traveled almost an hour and a half to get to your dealership, it was well worth it and will be back in a few years for a new Aviator. Thank you again.
We purchased a used Nautilus.
We purchased a used Nautilus. Our experience with Nate was absolutely fantastic. He was professional, knowledgeable, and spot on with our expectations. Lyndsay was also wonderful to work with. I really can't say enough about what a great experience it was. We traveled almost an hour and a half to get to your dealership, it was well worth it and will be back in a few years for a new Aviator. Thank you again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris Moranville is a real pro.
Chris Moranville is a real pro. We were dealt with fairly and professionally. We are recommending him to others
Chris Moranville is a real pro.
Chris Moranville is a real pro. We were dealt with fairly and professionally. We are recommending him to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everyone was kind, helpful, and courteous at State Motors
Everyone was kind, helpful, and courteous at State Motors Lincoln. All my questions were answered and I never felt pressured.
Everyone was kind, helpful, and courteous at State Motors
Everyone was kind, helpful, and courteous at State Motors Lincoln. All my questions were answered and I never felt pressured.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never go anywhere else
We go to this dealership to buy all of our cars and service all of our cars. Chris is an amazing sales person. Never pushy and always true to his word. Always available for any questions. A no nonsense dealership. Service department is also 100% trust worthy.
Never go anywhere else
We go to this dealership to buy all of our cars and service all of our cars. Chris is an amazing sales person. Never pushy and always true to his word. Always available for any questions. A no nonsense dealership. Service department is also 100% trust worthy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris Moranville and State Motors
Chris Moranville has been our salesman for many years , he has been fantastic ! We loved each of our lincoln's, state motors has always had just the right color and equipment or they would order our vehicle . We have never been unhappy and will continue to be life long clients of chris and state motors.
Chris Moranville and State Motors
Chris Moranville has been our salesman for many years , he has been fantastic ! We loved each of our lincoln's, state motors has always had just the right color and equipment or they would order our vehicle . We have never been unhappy and will continue to be life long clients of chris and state motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership!
Great experience at State Motors Lincoln. Chris Moranville was very professional and helpful. I was looking to purchase a used MKC they had on their lot and whole transaction from test drive to final purchase was simple and stress free. They gave me what I felt was a fair offer for my trade in vehicle which had some major issues. I would definitely not hesitate to purchase a car there again!
Great dealership!
Great experience at State Motors Lincoln. Chris Moranville was very professional and helpful. I was looking to purchase a used MKC they had on their lot and whole transaction from test drive to final purchase was simple and stress free. They gave me what I felt was a fair offer for my trade in vehicle which had some major issues. I would definitely not hesitate to purchase a car there again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase