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Chicago Car Guys

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Horrible Horrible Dont buy here!!!!

THEIVES TOLD me to go xxxx MY SELF and towed my car off the lot when they were supposed to fix it !! I gave them parts THEY NEVER PUT IN AND KEPT !!! DO NOT SHOP HERE cars are all junk not inspected at ALL !! Disrespectful liars!! ALL of them the owner is the worst and yes I HAVE PROOF !

Horrible Horrible Dont buy here!!!!

THEIVES TOLD me to go xxxx MY SELF and towed my car off the lot when they were supposed to fix it !! I gave them parts THEY NEVER PUT IN AND KEPT !!! DO NOT SHOP HERE cars are all junk not inspected at ALL !! Disrespectful liars!! ALL of them the owner is the worst and yes I HAVE PROOF !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Retired

Very impressed with K C Summers,they were afull in compassing dealership Sales/Service/ above and beyond any dealer I ve ever experienced in my ent life dealing with all.sorts of dealing with fleets,leasing buying trading junking etc etc.

Retired

Very impressed with K C Summers,they were afull in compassing dealership Sales/Service/ above and beyond any dealer I ve ever experienced in my ent life dealing with all.sorts of dealing with fleets,leasing buying trading junking etc etc.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bail Bonds

I'm a bust out bail bondsman sitting on the Southside and these guys were amazing. They were very patient with me while I was looking to do business. The one guy inspired me during our chat he said "you see that black Lincoln on the corner there? It's mine" so I ended up buying a fantastic Ditka edition Lincoln. Thanks guys!

Bail Bonds

I'm a bust out bail bondsman sitting on the Southside and these guys were amazing. They were very patient with me while I was looking to do business. The one guy inspired me during our chat he said "you see that black Lincoln on the corner there? It's mine" so I ended up buying a fantastic Ditka edition Lincoln. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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What a magnificent car buying experience!!

What a magnificent car buying experience!! I would recommend this place to anyone who wants to be treated with respect and have their car buying needs met. They give you the best price with the minimalist of negotiating. Thank You Don!!!

What a magnificent car buying experience!!

What a magnificent car buying experience!! I would recommend this place to anyone who wants to be treated with respect and have their car buying needs met. They give you the best price with the minimalist of negotiating. Thank You Don!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Smart Bussiness man

I knew exactly but I was buying. So have you homework ready. Mike was knowledgeable But his there to cash in big.

Smart Bussiness man

I knew exactly but I was buying. So have you homework ready. Mike was knowledgeable But his there to cash in big.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worst car buying experience ever.

Chicago Car Guys had several used 2014 Smart Electric Drives for sale on their web site. The price was right. I called and talked to PJ, and asked him to give me the TOTAL price. I bought one. 10 days later I was told the battery did not go with the car. It was a lease witch in effect doubled the cost of the car. I called back and asked to talk to the sales manager. I asked him to cancel the sale, but he would not do it, even though the car was still on the lot and the title had not been signed over to me. The web site did not say the battery did not go with the car, nor did any of the papers I signed. The customer service was very poor once I paid for the car. It took many phone calls to get any movement on shipping the car. (I live out of State). I finely got the car after 3 weeks, but to this day I have not received the owners manual, factory warranty card or the battery maintenance booklet.

Worst car buying experience ever.

Chicago Car Guys had several used 2014 Smart Electric Drives for sale on their web site. The price was right. I called and talked to PJ, and asked him to give me the TOTAL price. I bought one. 10 days later I was told the battery did not go with the car. It was a lease witch in effect doubled the cost of the car. I called back and asked to talk to the sales manager. I asked him to cancel the sale, but he would not do it, even though the car was still on the lot and the title had not been signed over to me. The web site did not say the battery did not go with the car, nor did any of the papers I signed. The customer service was very poor once I paid for the car. It took many phone calls to get any movement on shipping the car. (I live out of State). I finely got the car after 3 weeks, but to this day I have not received the owners manual, factory warranty card or the battery maintenance booklet.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bob, I am sorry for any confusion. The ad for our vehicle stated that the battery lease had to be transferred before the vehicle could be shipped. I also remember you did not actually continue the lease but bought out of it so you did not in fact double your cost as stated. As far as the shipping delay, you would have to speak to your transport company to determine the cause of that.

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!!!!!THANKS!!!!!!!!

Randomly selected this lot in passing. Service was great treated like family literally, even had homemade food to go with a absolutely great car. Had car for several months inspected by personal mechanic and I come to the conclusion chicago car guys are a needle in. Haystack I almost want to keep them as a secret. Thanks to the great staff. Really appreciate it the great bmw really and will refer every single person I know. Hope to get another great car again. Integrity filled car dealers appreciate the ones that exist. Wish you guys great success.

!!!!!THANKS!!!!!!!!

Randomly selected this lot in passing. Service was great treated like family literally, even had homemade food to go with a absolutely great car. Had car for several months inspected by personal mechanic and I come to the conclusion chicago car guys are a needle in. Haystack I almost want to keep them as a secret. Thanks to the great staff. Really appreciate it the great bmw really and will refer every single person I know. Hope to get another great car again. Integrity filled car dealers appreciate the ones that exist. Wish you guys great success.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick, painless, no hassle

I called initially because of a Acura. Got there fell in love with a pristine Saab. We got straight to business and I left without a care in the world. Ive owned over 25 cars and this is as good as the car buying experience gets. Maintained and clean inventory.

Quick, painless, no hassle

I called initially because of a Acura. Got there fell in love with a pristine Saab. We got straight to business and I left without a care in the world. Ive owned over 25 cars and this is as good as the car buying experience gets. Maintained and clean inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was our pleasure doing business with you, keep us in mind in the future!

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Indoor Showroom and great service

These guys are great and went out of their way to help me, even picked me up. The showroom is indoors so you can shop there even when its raining!

Indoor Showroom and great service

These guys are great and went out of their way to help me, even picked me up. The showroom is indoors so you can shop there even when its raining!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Richard, it was a pleasure doing business with you!

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Great service

This dealership all around is a great place !!!! All the employees are very polite and very helpful!!! I would recommend them to all my friends and family !!!!

Great service

This dealership all around is a great place !!!! All the employees are very polite and very helpful!!! I would recommend them to all my friends and family !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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