Woodcrest Motors

Very helpful customer service I would recommended to anyone looking for a used car.

In love with my new Duramax! It was great working with y'all! I will definitely be back, when buying my next truck. Great service! Very helpful. Plus have the best prices around for diesel trucks. Would suggest them to anyone interested in a great deal on a truck. A+ business!

Told truck was spotless. Drive 2 hours away and complete truck was rusted out. Pretty much everything on lot is junk. They will even spray paint over things to make it look better and get overspray everywhere. Do not recommend this place to anyone. Then had the nerve to call me a couple days later wondering why I didn't want the truck.

Our based a used diesel 3 weeks later it needed a whole engine rebuild. The dealer states they are not responsible and they conduct overall inspections. They did nothing to help in this situation. With the cost of the new engine we could have bought a new truck. Please be cautious of this dealer

Verry professional and they took the time to make sure i was satisfied and followed up and continue to follow up .

To keep this short, STAY AWAY. They are crooks and just want to get their check at the end of the day and dont care what they sell you. Bought a 2011 Chevy duramax, have had the truck for 3 months dealt with a; bad radio head unit, warped heads (so needed new headgaskets), power-steering gear box was leaking profusly, truck has a bad fuel knock, and the interior driver door handle broke on me. They were not straight up with me and were not happy about helping me. I live three hours away so I drove back up to have them fix it. They had the truck for a month and two weeks. Fixed the radio, headgaskets and door handle. Told me i was “pestering them.” When you spend 30k on a truck you shouldn’t have problems. Constantly would tell me things they would do but wouldnt follow through with their words. Truck still has a horrible knock and they wouldn’t fix the horrible leak. Told me “used trucks are expected to leak.” Maybe a little drip, not a large wet spot of powersteering fluid. Put me in another one of their trucks to take home, started violantly shaking on the drive home rear passanger tire was warped and buldging. Couple weeks later the entire exhaust fell off of that truck. Called and spoke to Gary he said, “oh that happens on used truck.” Just a very poor way to run a business. Trucks were in very poor condition for top price. They ignore my emails and other problems I am still having. Told me they would fix this knocking noise, but now he’s going back on his word saying he won’t. Avoid the stress, truck shop somewhere else.

Very bad experience with Woodcrest. Me and my husband just purchased a truck from them a couple of weeks ago. It seemed really solid! There was no rust, the test drives were really good, even a friend of ours who knows diesels recommended us to get it. The day we brought it home it started leaking oil, we had to wait 4 days to call them cause of the Labor day weekend. During which time, another leak of anifreeze started, a noise started in the back right tire, and when in tow mode the thing didn't want to catch! We didn't have a warranty but still you don't pull a vehicle out of a dealership and have all this stuff go wrong. Anyways we got a hold of them and they agreed to fix the leaks and also have a new water pump put in, but were not happy about doing so. They closed again for another 4 day weekend and we had to pick up the truck at the mechanics on a Saturday night during which time the transmission was still not looked at, the noise in the back got louder, and 3 more leakage areas came to our attention. When we finally got a hold of them the following week they told us to bring the truck in and have the mechanics look at it, they found out that there was a leak in the steering gear box and that noise in the back was a bearing going out. Well sufficed to say they drew the line at fixing the truck and said they weren't paying for it anymore. They pulled the "its under no warranty" bit. Okay, I understand the no warranty part, but you don't drive a vehicle right off the lot of a dealership and fall apart. Yes they did take care of a few things, but they were really unhappy about doing it to begin with and then they decided to stop making it right. To top it off, the one guy said bearings go out on these things all the time, its "normal" so we ain't fixing it. WHAT?!?! It's normal and fine to drive a truck with bad bearings? Are you serious! If you ever buy from these people and I highly recommend you don't, make sure to test drive whichever vehicle your interested in for a long time. We have a feeling that because it was sitting there for a while that all the leaks and noise and stuff stopped until it was actually being driven. Second, make sure you have a 30 day warranty on it, if it doesn't have one to risk it cause they wont fix it. Third, if you can take it to a local mechanic shop and have everything looked over including the transmission, if they don't agree to it than they have something to hide so don't buy it. We have at least $1500 of work to put into this thing, and we are not looking forward to it.

Woodcrest Motors made my buying a vehicle nearly painless. I searched many sites and found the vehicle I wanted. They had a great description and many pictures. I called and made arrangements to see the car. I filled out the credit application online. When I called back to check it had not arrived to them, so they took the info over the phone. I was approved by the next day. They were polite and more than helpful. When I arrived the vehicle was extremely clean and all the paperwork was ready. They were very friendly and made buying a vehicle easier than I had anticipated. I would suggest them to all my friends. It was a great experience.

Enjoyed my experience at Woodcrest. Marcus was a very friendly person and made my experience very easy.

There was only 1 salesperson working in the whole dealership. All of the vehicles on their lot were very dirty and many had several minor issues that should have been fixed before being put on the lot. I didn't get a good feeling about buying from this dealership. It felt like the trucks had some history that wasn't being told.