Larry Spacc GMC Truck

well i buy a truck from larry spacc i like that truck a buy with in 2 weeks i buy that i smell exhaust fumes coming in the air condition vents that means my exhaust manifold going bad, my engine going because of cam phasers needs replaced. the truck been sitting in there lot since may 10, 2022. it could been fixed before the person buys any vehicle.

Bought a pathfinder through Jake which he did fine selling the car but soon as I took the car home the alternator died in hamburg the first ride I took it on . They refused to pay the 120 dollar tow it took to get it back to them to repair. That said they fixed the alternator but now as the snow fell I've driven maybe 150 to 200 miles total on the pathfinder I looked at the two front tires they are so bad bologna skin with WIRES no way these 2 tires passed inspection last month I'm also having issues with clunking while turning my guess is likely a tye rod issue . I have no recourse at this point but am very disappointed I really wanted a good experience I'm sick of bad dealerships.

I had bought a 2021 Jeep Grand Cherokee from Jake Chelton, who works at Larry Spacc GMC. I have gotten cars off Jake Chelton from the past. He was always honest with me, got my vehicles at a good price. Staff was always courteous with me, outgoing & friendly. I would recommend going to see Jake Chelton anytime to get a vehicle.

I want to start by saying I give them one star as I cannot give a negative star. I had an absolute frustrating and terrible experience. I bought a used 2020 Ram 2500 Laramie from here. It had a few scratches on the bed, dents in the bumper, glove box that didn’t close, need for a second key, floor mats, a lull to the right and a nox sensor that was all agreed upon to be fixed at pick up (mind you I live 1hr 20 min away and this was the deal I found or so I thought). I dealt with Rob and the owner Larry on the day of purchase. The communication from day of purchase was little to none unless I called them. The day of pick up was estimated and then changed to two days after. When I arrived to pick up the vehicle, the mechanical work was completed and most of the scratches were fixed. However they failed to fix two scratches that were specifically pointed out on day of purchase as well as failing to produce floor mats and a second key. The glove box also still did not close as well as I did not get a quote for the bumper replacement as it was agreed to each pay half on new bumpers. The vehicle was also not wash or detailed in any way after being told it would be. I mistakenly took the truck home as I said I traveled quite a distance and didn’t want to leave empty handed. I then spent the next two weeks calling Rob everyday just to get an update on where the spare key, floor mats and the quote on the bumper replacement was with my inquiries being met with nothing but excuses and no solutions being produced. Not even a time estimate. Also having multiple failed returned called from Mr. Spacc. I was finally able to get a number on said quote from Larry on week three and was left to decide to move forward still with no update on the second key that was promised.

Seem to be pushy. Never give out or list price. Finally was told one price which was very high. Didn't ever get price of any other vehicle.

Bought two new vehicles in 2017. Now back new truck again. Friendly great service better Trade in value. Great sales man. Know products better then most.

I couldn't recommend buying from Alison more. She was fantastic. No surprises and a quick and painless deal. I explained what I was looking for during the first call and she NAILED IT! Go see Alison!

Larry Spacc and his salesmen are FABULOUS! I was looking for a newer car and Matt Burr, helped me find my 2018 GMC Terrain. One Test drive and I was hooked. Dealership is very clean, and the guys there are very helpful. Made my day to purchase my new vehicle from them. Matt Burr was the best help in getting my car. Thank you Thank you Thank you Larry Spacc GMC. You guys are AWESOME!!!

I purchased a Jeep through Larry spacc in September. I was very nervous as I had not had a car payment in many years. I was concerned about having a car payment on a used vehicle. I was told over and over by the manager and finance guy that they would “take care of me.” They told me they had a warranty that would cover everything except belts, bulbs, tires, brake pads. I was told as long as I brought it to spacc for any work I wouldn’t have a deductible and they would take care of me. I am a single mom, working full time, with two young daughters at home and kids in college. This was exactly what I needed.... not to worry about having repair bills on top of a car payment. I was even given a signed statement that if I was unhappy in the first few months they would buy it back for exactly what I financed it for! I called shortly after I bought it with a lock issue and a tap noise when the vehicle was running. I was told to spray the lock with some lubricant and that jeeps just sound like that. When the weather turned cold I had barely any heat in the vehicle. I checked the fluids and everything was good. I made an appointment to have the Jeep taken care of at spacc to avoid the warranty deductible. Well guess what??? The amazing warranty that I was promised would cover anything DOESNT COVER ANY OF THE ISSUES! The service department has been very polite and I don’t blame them. I was offered a “deal” to only fix the heat. I was offered less than $200 off of an almost $1000 bill that I had been told I WOULDNT have if I purchased the warranty when I bought the vehicle. I am now in a position of having to pay over $500 to get a vehicle. that I have made 3 car payments on, that is torn apart and has no heat! I will be contacting the BBB, GM, my attorney, and anyone else that will listen! DO NOT BUY A VEHICLE FEOM THIS PLACE! They will tell you ANYTHING to get you to buy a vehicle!

These guys at this dealership are a joke. They’ll rip you off and not care when you end up wasting over 15 grand on a crap vehicle just for it to break down a month after you get it. Don’t believe any of these positive reviews as they made them for themselves. This dealership has no problem screwing you.