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Easterns Automotive Group of Laurel

(4,137 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 9:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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(866) 892-9327 (866) 892-9327

Inventory

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About our dealership

This seller has been on Cars.com since September 2008.
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140000 used vehicles totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling VA and the company currently operates seven locations around DC Maryland and Virginia. Search our vast inventory of over 1000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1000 Mile Warranty.
Where Your Job Is Your Credit

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Reviews

(4,137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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I had a great experience with Larry/we worked for days to

I had a great experience with Larry/we worked for days to ensure my deal worked out! I highly recommend Mr Brown

I had a great experience with Larry/we worked for days to

I had a great experience with Larry/we worked for days to ensure my deal worked out! I highly recommend Mr Brown

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Mr. Rich Kamp is a very nice & a brilliant person in the

Mr. Rich Kamp is a very nice & a brilliant person in the sales industry who is always willing to give meaningful car sales advice to his clients. I experienced this immediately I entered into his department & I really felt very comfortable with him. His approach was very helpful to me & coupled with his smiles made me to feel at home. I was there just to window shopping for the new cars, but his attitude & approach towards me made me to buy the car. He is a gentleman with vision & values. I’ll always recommend him to my friends & relatives who are on the market for cars at anytime. I thank the Almighty Lord for making me meet such a wonderful & respectful person like him. Thanks again.

Mr. Rich Kamp is a very nice & a brilliant person in the

Mr. Rich Kamp is a very nice & a brilliant person in the sales industry who is always willing to give meaningful car sales advice to his clients. I experienced this immediately I entered into his department & I really felt very comfortable with him. His approach was very helpful to me & coupled with his smiles made me to feel at home. I was there just to window shopping for the new cars, but his attitude & approach towards me made me to buy the car. He is a gentleman with vision & values. I’ll always recommend him to my friends & relatives who are on the market for cars at anytime. I thank the Almighty Lord for making me meet such a wonderful & respectful person like him. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

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Strong willingness to ensure the customer is satisfied!

Strong willingness to ensure the customer is satisfied! Larry went out of his way to ensure that I was taken care of. What I appreciated the most of the great work by Larry is he ensures your intention and his goals align. Transparent and forthright in his dealing to get you the best deal possible. With all that’s going on in people’s lives, this is much needed to bring peace of mind.

Strong willingness to ensure the customer is satisfied!

Strong willingness to ensure the customer is satisfied! Larry went out of his way to ensure that I was taken care of. What I appreciated the most of the great work by Larry is he ensures your intention and his goals align. Transparent and forthright in his dealing to get you the best deal possible. With all that’s going on in people’s lives, this is much needed to bring peace of mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

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⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Jamal, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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This experience with Lorenzo has been nothing short of

This experience with Lorenzo has been nothing short of amazing. We really need more people in customer service like him. I will be back.

This experience with Lorenzo has been nothing short of

This experience with Lorenzo has been nothing short of amazing. We really need more people in customer service like him. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

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Great service all around.

Great service all around. No hassle just hustle to help us find and finance the right vehicle…

Great service all around.

Great service all around. No hassle just hustle to help us find and finance the right vehicle…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

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Larry did an amazing job helping my mother get into the

Larry did an amazing job helping my mother get into the car she was looking for! Thanks a lot Larry

Larry did an amazing job helping my mother get into the

Larry did an amazing job helping my mother get into the car she was looking for! Thanks a lot Larry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

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Shoutout to Larry in Laurel at Easterns!

Shoutout to Larry in Laurel at Easterns! Never thought about going Electric until I met this guy! Great experience all the way through!

Shoutout to Larry in Laurel at Easterns!

Shoutout to Larry in Laurel at Easterns! Never thought about going Electric until I met this guy! Great experience all the way through!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

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I am super happy with my recent purchase with Larry!

I am super happy with my recent purchase with Larry! He came to my job just for me to see the car! I am a new Tesla owner!

I am super happy with my recent purchase with Larry!

I am super happy with my recent purchase with Larry! He came to my job just for me to see the car! I am a new Tesla owner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

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got a new jag truck from larry at the easterns!

got a new jag truck from larry at the easterns! very personable! you feel like one of his friends! easy car buying experience go see Larry!

got a new jag truck from larry at the easterns!

got a new jag truck from larry at the easterns! very personable! you feel like one of his friends! easy car buying experience go see Larry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

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