Reviews
Rich was so helpful and patient!
Rich was so helpful and patient! He made the car buying process easy and stress free
Rich was so helpful and patient!
Rich was so helpful and patient! He made the car buying process easy and stress free
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had an excellent experience working with Mr.
I had an excellent experience working with Mr. Kemp. From start to finish, he was knowledgeable, patient, and truly had my best interest in mind. He took the time to explain every detail, answered all of my questions, and made the car-buying process smooth and stress-free. Highly recommend working with him if you’re looking for someone who’s honest, professional, and genuinely cares about getting you the right vehicle. Five stars!
I had an excellent experience working with Mr.
I had an excellent experience working with Mr. Kemp. From start to finish, he was knowledgeable, patient, and truly had my best interest in mind. He took the time to explain every detail, answered all of my questions, and made the car-buying process smooth and stress-free. Highly recommend working with him if you’re looking for someone who’s honest, professional, and genuinely cares about getting you the right vehicle. Five stars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!
I had a great experience with Larry/we worked for days to
I had a great experience with Larry/we worked for days to ensure my deal worked out! I highly recommend Mr Brown
I had a great experience with Larry/we worked for days to
I had a great experience with Larry/we worked for days to ensure my deal worked out! I highly recommend Mr Brown
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.
Mr. Rich Kamp is a very nice & a brilliant person in the
Mr. Rich Kamp is a very nice & a brilliant person in the sales industry who is always willing to give meaningful car sales advice to his clients. I experienced this immediately I entered into his department & I really felt very comfortable with him. His approach was very helpful to me & coupled with his smiles made me to feel at home. I was there just to window shopping for the new cars, but his attitude & approach towards me made me to buy the car. He is a gentleman with vision & values. I’ll always recommend him to my friends & relatives who are on the market for cars at anytime. I thank the Almighty Lord for making me meet such a wonderful & respectful person like him. Thanks again.
Mr. Rich Kamp is a very nice & a brilliant person in the
Mr. Rich Kamp is a very nice & a brilliant person in the sales industry who is always willing to give meaningful car sales advice to his clients. I experienced this immediately I entered into his department & I really felt very comfortable with him. His approach was very helpful to me & coupled with his smiles made me to feel at home. I was there just to window shopping for the new cars, but his attitude & approach towards me made me to buy the car. He is a gentleman with vision & values. I’ll always recommend him to my friends & relatives who are on the market for cars at anytime. I thank the Almighty Lord for making me meet such a wonderful & respectful person like him. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!
Strong willingness to ensure the customer is satisfied!
Strong willingness to ensure the customer is satisfied! Larry went out of his way to ensure that I was taken care of. What I appreciated the most of the great work by Larry is he ensures your intention and his goals align. Transparent and forthright in his dealing to get you the best deal possible. With all that’s going on in people’s lives, this is much needed to bring peace of mind.
Strong willingness to ensure the customer is satisfied!
Strong willingness to ensure the customer is satisfied! Larry went out of his way to ensure that I was taken care of. What I appreciated the most of the great work by Larry is he ensures your intention and his goals align. Transparent and forthright in his dealing to get you the best deal possible. With all that’s going on in people’s lives, this is much needed to bring peace of mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.
⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive
⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!
⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive
⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jamal, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
This experience with Lorenzo has been nothing short of
This experience with Lorenzo has been nothing short of amazing. We really need more people in customer service like him. I will be back.
This experience with Lorenzo has been nothing short of
This experience with Lorenzo has been nothing short of amazing. We really need more people in customer service like him. I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.
Great service all around.
Great service all around. No hassle just hustle to help us find and finance the right vehicle…
Great service all around.
Great service all around. No hassle just hustle to help us find and finance the right vehicle…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.
Larry did an amazing job helping my mother get into the
Larry did an amazing job helping my mother get into the car she was looking for! Thanks a lot Larry
Larry did an amazing job helping my mother get into the
Larry did an amazing job helping my mother get into the car she was looking for! Thanks a lot Larry
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.
Shoutout to Larry in Laurel at Easterns!
Shoutout to Larry in Laurel at Easterns! Never thought about going Electric until I met this guy! Great experience all the way through!
Shoutout to Larry in Laurel at Easterns!
Shoutout to Larry in Laurel at Easterns! Never thought about going Electric until I met this guy! Great experience all the way through!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!