[{"id":622535,"firstName":"Rayford","lastName":"Scott","titleText":"Sales Person","emailTxt":"rscott@easterns.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21664/employees/2258469dfd91.jpg","drDealerId":21664,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":468308,"personPtyId":38724082,"firstName":"FLOYD","lastName":"WHITLOCK","titleText":"SALES","shortBioText":"Hello all! I am originally from Richmond, Virginia. I attended Morgan State University and worked with Juvenile Services and Dept of Mental Health. I want everyone to leave with a smile on their face and a new car in their driveway. Life is a garden, dig it!","emailTxt":"FWHITLOCK@EASTERNS.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21664/employees/b269f9af160f.jpg","drDealerId":21664,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1228089600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":322451,"personPtyId":38706252,"firstName":"Amadou","lastName":"Sow","titleText":"Sales Consultant","emailTxt":"asow@easterns.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":136,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21664/employees/97f4356ab505.jpg","drDealerId":21664,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1462060800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":346885,"personPtyId":38702525,"firstName":"Tony","lastName":"Soukphouangkham","titleText":"Sales Manager","emailTxt":"asoukphouangkham@easterns.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":195,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21664/employees/39243d6830b0.jpg","drDealerId":21664,"industryStartDtUtc":"1075593600","certifiedEmployee":true,"deptDscrp":"Administration"},{"id":510761,"personPtyId":40576887,"firstName":"Jared","lastName":"Davis","titleText":"Sales","shortBioText":"Hello, I am a Philadelphia native that recently moved to the Maryland, Virginia, DC area. I am a big sports fans as well as car fanatic. I recently separated from the military and my new career and passion is car sales and helping people. If your in the market for a vehicle, come down to Easterns Automotive Group, in Laurel, MD and I would be glad to assist you with you\u001are next purchase. I can\u001at wait to meet you!","emailTxt":"jdavis@easterns.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":150,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21664/employees/bfbbb7bf302e.jpg","drDealerId":21664,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1504224000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":280717,"personPtyId":38722241,"firstName":"Jeremiah","lastName":"Jones","titleText":"Sales Manager","emailTxt":"jjones@easterns.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21664/employees/e2e2ceae5f5a.jpg","drDealerId":21664,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1393632000","certifiedEmployee":true,"deptDscrp":"Management"},{"id":142743,"personPtyId":38699114,"firstName":"Jesus","lastName":"Santos","titleText":"General Manager","emailTxt":"jsantos@easterns.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":522,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21664/employees/559660601eb1.jpg","drDealerId":21664,"dealerEmpStartDtUtc":"1062374400","certifiedEmployee":true,"deptDscrp":"Administration"},{"id":480404,"personPtyId":38723298,"firstName":"Shawn","lastName":"Anwar","titleText":"Sales Consultant","emailTxt":"sanwar@easterns.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21664/employees/cb0d3167f912.jpg","drDealerId":21664,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1349049600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":652270,"firstName":"JENTRY","lastName":"HOBSON","titleText":"SALES MANAGER","emailTxt":"JHOBSON@EASTERNS.COM","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21664,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":652266,"firstName":"LUIS","lastName":"LOPEZ","titleText":"SALES MANAGER","emailTxt":"LLOPEZ@EASTERNS.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21664,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":652269,"firstName":"MARIO","lastName":"RIVERA","titleText":"SALES","emailTxt":"MRIVERA@EASTERNS.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21664,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Easterns Automotive Group of Laurel

4.9 out of 5 4.9
Rectangle 48
Sales 10:00 AM - 8:00 PM
Service Closed

Easterns Automotive Group of Laurel Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2008

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Y

...

our Credit, Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.

"Where Your Job Is Your Credit"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
3322 lifetime reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 10, 2020

    Ray was great! He was polite and made sure I was comfortable with everything that was happening and answered all of my questions knowledgeably and was... very honest about the information they didn't have. He made the car buying experience amazing for me, and I walked out having bought my dream car! Thank you for making a first-time car buyer feel comfortable, I'll definitely be recommending this place and Ray specifically to people I know looking to buy. Tony was also awesome, he put up with me jumping up like a daisy so many times to ask questions, and was so polite and understanding the whole time.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for shopping at Easterns and for giving a shout out to Jared, Ray, and Tony! We take pride in offering excellent service for all of our cust...omers and it makes us happy to hear that came through to you. On behalf of all of us, we hope you are enjoying your first car!


    Worked with:
    Rayford Scott

    Sales Person

    (5.0) 81 reviews

    Tony Soukphouangkham

    Sales Manager

    (4.9) 195 reviews

    Jared Davis

    Sales

    (4.9) 150 reviews

  • 5.0 out of 5
    August 7, 2020

    Jared Davis Great salesman, customer service Great, well prepaired. The building clean, very friendly, very helpful..management very helpful as well as... very friendly.thank you Eastern Motores of Laurel

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You came to the right place! There is nothing more important to us than assisting our customers and providing the best possible service.


    Worked with:
    JENTRY HOBSON

    SALES MANAGER

    NOT RATED

  • April 1, 2013

    Rayford Scott kept me informed the entire way and didn't just leave me at a desk while he went to go talk to his "sales manager". I am happy to report... that I am now a new owner of a 2012 Honda Accord, courtesy of Easterns Automotive Group. If you are looking for a car, don't waste your time elsewhere! Go see Rayford at Easterns Automotive Group and you will be thankful that you did. I am thrilled with my beautiful new car, I am ecstatic about the wonderful service and attention I received and Rayford Scott and Easterns Automotive Group now have a customer for life!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larissa: Hearing about your experience makes us really glad that we're able to do what we do. We really enjoy matching customers with great quality ...cars at great prices. We really appreciate your business and we hope that we are able to serve you again in the future.

  • 5.0 out of 5
    August 4, 2020

    Ray was awesome! Very conversational and professional. Was never too pushy and actually listened to what I was looking for. You can tell he really enjoys... what he does and he an allstar at it!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's wonderful news! Thank you for letting us know that Ray is taking great care of his customers. We hope that you will consider us for all of your... future auto needs.


    Worked with:
    Rayford Scott

    Sales Person

    (5.0) 81 reviews

  • 5.0 out of 5
    July 31, 2020

    Great customer service, is my first time purchasing a car and Mr. Ray was very patient, he gave us trust and I am happy he gave me a good deal .

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Welcome to the Easterns family! We appreciate you for taking the time to share your wonderful experience. Please come back again soon!


    Worked with:
    Rayford Scott

    Sales Person

    (5.0) 81 reviews

  • 5.0 out of 5
    July 27, 2020

    Rayford was very friendly and knew the car well and could answer any of our questions. Very professional and we enjoyed working with him. We are loving... our 2017 Lincoln MKC! We would highly recommend Ray and Easterns Automotive Group. :-)

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You will absolutely love your Lincoln MKC! It is such a smooth car. We wish you well and look forward to seeing you again.


    Worked with:
    Rayford Scott

    Sales Person

    (5.0) 81 reviews

  • 5.0 out of 5
    July 27, 2020

    Ray was absolutely amazing!! Super accommodating and made the car buying process extremely smooth and easy for a first time buyer like myself. I would... recommend Ray to anyone who is looking to buy!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yes! Car buying made easy. All are welcome here at Easterns. Thank you for your unwavering support.


    Worked with:
    Rayford Scott

    Sales Person

    (5.0) 81 reviews

  • 5.0 out of 5
    July 25, 2020

    Very professional, helpful, excellent service. I highly recommend Ray Scott if anyone have plans on purchasing from Eastern Automotive. Easterns is lucky... to have him as an employee and any customer would be lucky to have him service you.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your... positive feedback.


    Worked with:
    Rayford Scott

    Sales Person

    (5.0) 81 reviews

  • 5.0 out of 5
    July 25, 2020

    Excellent service, professional and amicable! Rayford was knowledgeable,upfront and comforting throughout what can be a very stressful process. He was... always available to tend to our needs as customers. I couldn't have been more pleased with his service and Easterns is lucky to have such a valuable employee.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!


    Worked with:
    Rayford Scott

    Sales Person

    (5.0) 81 reviews

  • 5.0 out of 5
    July 25, 2020

    Best experience I have ever experienced in a car dealership. Everything went smooth and fast. Everyone was very knowledgeable, nice and a pleasure to... work with. Will always come back to Easterns Automotive Group - Laurel.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sure do look forward to your next visit. You are officially a part of the Easterns family!


    Worked with:
    FLOYD WHITLOCK

    SALES

    (5.0) 61 reviews

    Tony Soukphouangkham

    Sales Manager

    (4.9) 195 reviews

View More Reviews