JC Auto Sales

J C Auto Sales has the best customer service that I have ever experienced in the car industry! They were very transparent about the history of the vehicle... along with any work that was done to it. The vehicle was exactly as advertised and the staff was incredible to work with; they were very respectful and they went above and beyond by registering the vehicle and getting it inspected for me so I didn't have to do that on my own time which was extremely convenient. I would absolutely do business with them again and I'm going to be recommending them to anyone looking for a vehicle. I can't thank them enough, I love my new car!

This dealership is top notch. Not only did they stay late on a Friday night for me come down from NH to test drive a vehicle, but they ended up doing maintenance... on the car that was going to be needed within the next year. They did all of this between the time of the test drive and between the time of purchase; without me even asking. I'm sure all the salesmen there are great but I worked with Tony and had such a great experience. I can't recommend him highly enough. He worked with me to check a few things on the vehicle after the test drive, got me top dollar for my trade, and made the process as smooth as possible. As a customer shopping at a used car dealership, it felt good to drive away feeling like it was a win-win outcome. Start to finish it was an extremely painless and professional experience with great people. Communication was excellent through every step of the way. I'll definitely be recommending them to friends and family and I'm sure I'll be back in the future for my next car purchase. Absolutely worth the trip from near or far if they have the vehicle you're looking for.

My experience with Tony at JC Auto Sales was excellent. I have been shopping for a used car for my son for 4 months, and visited almost a dozen different... used car dealers. Tony and the staff at JC were BY FAR the most professional and honest people I dealt with during the process. From my first visit, to the test drive, thru the follow-up process, to the final negotiations and agreement on the work to be done prior to purchase - Tony was professional, courteous, respectful, honest and very proactive in his communication. He got all the work done on the car we wanted, and was fair in negotiation the final price. He also let me take the car off his lot, to my mechanic 30 miles away - have my mechanic inspect it, and then return the car 5 hours later. All the work my mechanic stated that needed to be done, Tony got done. No issues, no snark, no dishonest behavior. My son is now the proud owner of a Mazda CX9 that we bought from Tony - and I can't thank Tony enough for how great he was during the entire process. The used car business is a tough business - with a lot of shady characters out there. Tony is truly the exception. If you value honesty, professionalism, courtesy and respect in the car buying process - do yourself a favor and check out JC Auto Sales. Based on my experience - and I am a tough man to please - I can't recommend them highly enough.

I wanted to let anybody looking for a used car. That Moises Lima of AIC car sales in Ashland mass is truly a gentleman. He waited for me to show up even... though they would normally be closed . We had already had a long day. Looking at cars that were not what we were hoping to find. Moises had the car ready and warmed up for us to test drive. Very professional. He was friendly and informative. We made a deal to purchase the car . I could not have been happier . When I got home I found out that one of my business trucks had been in a wreck and I was going to have to replace it. The money I was going to purchase the car was no longer going to be available . Moises could not have been more accommodating to refund my deposit . Thank you Moises and any time I'm in the market again I will give you a call. It was a pleasure to meet you .,Thanks Roy

These guys are great. I dealt with Tony and Moses and I can't say enough about their level of professionalism and honesty. Both of these guys went the... extra mile to insure that the vehicle I purchased was mechanically sound before delivery. When I picked up the car, it had been detailed, registered and had an inspection sticker and full tank of gas. I highly recommend this dealership.

I cannot say enough good things about my experience with JC Auto Sales. I purchased a 2006 Honda Odyssey with low mileage in September 2016. The sale itself... was a very smooth process. JC was fair in the sale price and very respectful and professional. I ended up experiencing electrical issues over the next 45 days or so. JC went above in beyond to diagnose and take care of the issue (which ended up being very difficult to diagnose). It took a few times to completely resolve the issue. I dealt with Mosis and he couldn’t have been better to our family. His number one priority was to make sure that the issue got resolved and that we were not inconvenienced. I am so happy that I found this dealership, they now have a customer for life!

This family-owned, independent dealer, not only delivered car in question to the pre-purchase inspector of my choice, they addressed top ten safety, mechanical,... and appearance items ASAP. All issues were taken care of in a timely manner. My son took delivery of his first car, a BMW, on schedule learning much in the process. These gents EARN your business through patience, mutual respect and doing what they promised. I paid full price. Take your hard EARNed $$ to JC Auto!

Working with JC Auto Sales was very pleasant and easy. They addressed all my questions and requests for minor repairs concerning the purchase of the Ford... Edge.

I bought a used 2003 Toyota Tacoma in September, after a thorough search for the past 3 months. I had little to no expectations walking into JC Auto for... the first time - but it was quickly apparent that honesty, fairness and attentive customer service were core values of the business. Moises was willing to negotiate a fair price and then committed to having all the necessary repair work (minor) done to vehicle before the sale - at no cost to me. I inspected all the work and it was done correctly and with care. I'm a very meticulous buyer of vehicles and I frequently do my own repair work - JC did the repairs correctly and caught small issues I didn't initially see. 4 weeks after purchase a small leak appeared and Moises was more than happy to do the repair for free and to reimburse me for the part, at no cost to me. He also provided a quality loaner vehicle. I wouldn't hesitate to recommend JC auto for any vehicle purchase - the entire experience surpassed every single new or used car dealer experience I had over the previous 3 months. Quite possibly the best used card dealer in all of Massachusetts.

I went to JC auto sales with my daughter so that she could purchase her first car. They had a very good selection of vehicles to choose from. Moises was... a great representative for JC's. He suggested a local financial institution that had a very good first time buyer program. With Bill of sale in hand my daughter was financed within a half hour at a great rate. Moises stated that he wanted to keep the car for one day so that his mechanic could go through the car thoroughly , get the car inspected,registered and fill it with gas. They also put on two brand new tires in the front at no extra charge. The car was ready when they said it would be. I highly recommend this dealership.