Bob Brockland Buick GMC Hours
Located at 580 Old State Route 3 Columbia, IL 62236.
Oil, Filter Change
Fuel Injector Service
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I have purchased 2 cars in the last 5 years from this dealership. I have had nothing but good experiences from the buying process to the wonderful service... I get.
Went in to buy a new car and Moe was very accommodating and worked with me in any way he could. He must have brought up 4 cars for me to test drive and... look at. We didn't have to do any walking around the lot to find what I was looking for. It was a smooth and easy process and the employees made it simple.
Very professional staff and service. I can?t say enough but you will Not be disappointed. Give Brockland GMC a try.
I dealt with 2 salesmen, as it was a holiday but both were extremely good to work with and the 2 of them tag teamed to find exactly what I was searching... for! I fell in love with the GMX Yukons but my particular demands were stringent. I just happened to find THE ONE...popped back on their webpage, and there he was!! The perfect man for me: tall, handsome and strong! My “new” 2018 GMC Yukon Denali in dark sapphire blue metallic! He had everything in him I’ve been searching for! I texted Chad Sweazea and asked if I could take him home for the holiday. He said YES! So Wednesday after work, I brushed my hair and went to meet him. He was rugged yet comfortable. Guaranteed not to be after my money. We spent thanksgiving together and on Friday night, I said I do! I couldn’t be happier! Brockland’s sales team answered all of my questions and knew exactly what I was wanting. They did everything they could to make sure we made a good pair! I will DEFINITELY be seeing a lot of these guys and will recommend them to all my family and friends!
STARTING WITH THE FIRST PHONE CALL TO BOB BROCKLAND TO DRIVNG THE CAR OFF THE LOT, THE ENTIRE EXPERIENCE WAS TOP NOTCH. THE MINUTE WE WALKED IN THE... DOOR, TIM GREETED US WITH A SMILE AND WAS READY FOR OUR TEST DRIVE. WE JUST LOVED THE CAR. IT DIDN'T TAKE LONG AND WE WERE TALKING TO MITCH WHO MADE THE ENTIRE FINANCING AS SMOOTH AS POSSIBLE. HE GAVE US SEVERAL OPTIONS TO CHOOSE FROM BUT WAS NEVER PUSHY. I COULDN'T BELIEVE HOW WELL THE ENTIRE PROCESS WENT. WE FEEL THE DEAL WE RECIEVED WAS AS GOOD IF NOT BETTER THAN OTHERS WE HAVE CHECKED IN TO. THE FACILITY WAS SO CLEAN WITH SOCIAL DISTANCING IN PLACE. EVERYONE THERE WAS FRIENDLY AND MADE SURE WE WERE COMFORTABLE AND TAKEN CARE OF. THIS IS A PLACE TO RECOMMEND TO FAMILY, FRIENDS OR ANYONE IN THE MARKET FOR A NEW OR USED VEHICLE. WE ARE COMPLETELY SATISFIED WITH OUR SELECTION AND THE SERVICE AT BOB BROCKLAND BUICK GMC.
Dylan is very nice, understanding, and professional. He knows plenty about cars and was very reasonable! I got a good warranty and a lifetime of car washes!... Everyone that has helped me at this dealership between paying for the vehicle, getting maintenance done, and dealing with a scratch!
Terry Funk our salesman was very professional, friendly, HONEST, and great to work with. We spoke to Terry over the phone about the Yukon before making... the 180 mile trip to see the vehicle, and everything he said about the vehicle was spot on.
I had a great experience buying a new Buick Encore at this dealership. Scott, Terry and Mitch made this buying experience a pleasure. My wife and I will... be coming back to buy another vehicle.
The car was in and serviced on time as expected and returned freshly washed. I have never been disappointed with the service at Bob Brockland and the staff... is always friendly and courteous!
Liked the car and told them we were looking for a good deal on the car. When we sat down to discuss what a "good deal" was the sales person asked us to... write down the figure we thought was a good deal. I had researched but the car had some miles on it so we wrote what we thought was a good deal. After conferring with the sales manager the sales person came back and said they could not move off the list price and showed us what they paid for it on the computer. Really made us feel a little silly for writing down a figure for them. I am sure this is a sales technique of some sort. We did not like this.