Bob Brockland Buick GMC

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM

Bob Brockland Buick GMC Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2006

Located at 580 Old State Route 3 Columbia, IL 62236.

Service

Oil, Filter Change

$34.95

Tire Rotation

$19.95

Wheel Balance

$49.95

Fuel Injector Service

$135.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
42 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 3, 2019

    Great experience with Terry Funk, great salesman . Fabulous personal service They came in lower on new car and higher on trade. Smaller old school personal... feel dealership. Low pressure sales with great service. Started at dealer closer to home only to be turned off by take it or leave it deal. BROCKLAND made us feel like we were important to them. Will definitely return for future purchases.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2019

    I usually dread going to a dealer to purchase a vehicle. This was simple. We were in and out in no time. I will definitely shop here for my next vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 11, 2019

    I Found the vehicle on their website. Called and asked if I could drive this GMC Terrain Denali. They made it so easy. I found i was in a very trusting... and comfortable environment ! This entire process was the best car buying experience I’ve ever had!! I will only buy from them. I highly recommend this place!!! Super nice , very knowledgeable, and extremely accommodating! Curt

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 2, 2019

    they were accommodating with us. They let us drive 40 miles to have the car checked by our mechanic. The negotiating was very polite and fair.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 9, 2019

    Absolutely the best experience ever at a GM dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 12, 2019

    This dealership has the worst customer service I’ve ever seen. Negotiated detailing of the car into the purchase price. When I call to have that scheduled... I get NO return calls from Chad. Purchased a car there-only because they had a used model I wanted-23 days ago. I can’t title the vehicle or pay the sales tax owed because the dealership failed to get the proper lien removed from the prior owner. How can they even sell the car legally? Of course I get the run around from them and have never received a phone call in return.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 18, 2019

    This is our second purchase at Bob Brockland. Tim Anderson was our sales representative. He kept contact with us throughout the entire sale and was very... helpful in the process without any pressure to buy. The entire dealership through the process was very respectful and polite.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2019

    I recently purchased a used vehicle and am happy to say that this was by far the best experience I have had at any dealer. I had stopped in to look at... a used vehicle when I met salesman Tim Anderson .He let me look with no pressure, answered my questions and did not try to up sell me. The whole buying experience was easy from start to finish from the salesman to finance dept. Everyone was friendly and knowledgeable. I would highly recommend this. Dealership and Tim Anderson if you are in the market for a new or used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 22, 2019

    I was an out of town/out of state buyer looking for a particular used vehicle. Upon initial contact with the dealership, I worked with Terry in sales.... Terry was very friendly, personable, and honest. Because I was not able to come in and immediately see the vehicle, Terry helped as much as he could to inform me of condition of car. We made a fair negotiation over the phone and came to pick up several days later. Communication through the process was prompt. He wanted this car as close to perfect as he could for a used vehicle. Upon reaching the dealership, the car was in spotless condition, had not been left out in the snow, and was waiting for me right up front. The final purchase was extremely smooth and took minimal time signing paperwork. The dealership was spotless everywhere! Quiet inside and happily greeted by all staff. This is a smaller town dealership outside of metro St. Louis. They truly have a hometown values mindset.....many thank yous and several handshakes. This may be the best car buying experience I've had yet for both new and used purchases. I'd happily recommend Terry and this dealership to any of my closest friends and family. Keep up the great customer service Bob Brockland! Well Done.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 19, 2019

    My father and I had just left the chevy dealer down the street extremely dissatisfied with the service rendered by their car salesman who was eager to... sell us ANYTHING at a very high cost (even vehicles with clear electrical issues). On our way home we decided to stop by Bob Brocklands to see the cars on their lot. Upon our arrival, Moe came out and assisted us. He asked me what I wanted, I told him. Gave him a price I could afford and he took me straight to the car that fit best for me. I LOVE my new car and couldnt believe how helpful he was. He gave me the keys to test drive it. There was no pressure. He had extensive knowledge of the vehicles on his lot. I would highly recommend this dealership. Go see Moe(Tommy)!

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    Shopped for a used car
    Did make a purchase
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