Reviews
Hands down ABSOLUTE BEST place to buy a vehicle in
Hands down ABSOLUTE BEST place to buy a vehicle in Memphis! The people here are very warm and welcoming and treat you like family! We were in the market for a car for my daughter's 16th birthday and we weren't sure what we wanted to get yet. We were able to freely look around and not be harassed like we had been at other dealerships. They have a large inventory with a variety of different vehicles in ONE place. When my daughter found a car she liked the staff made sure we got what we wanted and went above and beyond to make sure we were happy. Very nice vehicles at fair prices. No mark ups. Jim Kerras dealership wanted to charge almost $3k in additional "dealership fees" on tops of the marketed sale price 😳 So thankful we decided to come to Car Smart. Very accommodating people here who genuinely care about their customers and it shows! Special shout out to Blaine and Russell for a great experience ♥️ Thank you guys so much! Will definitely be back for future car purchases!
Hands down ABSOLUTE BEST place to buy a vehicle in
Hands down ABSOLUTE BEST place to buy a vehicle in Memphis! The people here are very warm and welcoming and treat you like family! We were in the market for a car for my daughter's 16th birthday and we weren't sure what we wanted to get yet. We were able to freely look around and not be harassed like we had been at other dealerships. They have a large inventory with a variety of different vehicles in ONE place. When my daughter found a car she liked the staff made sure we got what we wanted and went above and beyond to make sure we were happy. Very nice vehicles at fair prices. No mark ups. Jim Kerras dealership wanted to charge almost $3k in additional "dealership fees" on tops of the marketed sale price 😳 So thankful we decided to come to Car Smart. Very accommodating people here who genuinely care about their customers and it shows! Special shout out to Blaine and Russell for a great experience ♥️ Thank you guys so much! Will definitely be back for future car purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hands down ABSOLUTE BEST place to buy a vehicle in
Hands down ABSOLUTE BEST place to buy a vehicle in Memphis! The people here are very warm and welcoming and treat you like family! We were in the market for a car for my daughter's 16th birthday and we weren't sure what we wanted to get yet. We were able to freely look around and not be harassed like we had been at other dealerships. They have a large inventory with a variety of different vehicles in ONE place. When my daughter found a car she liked the staff made sure we got what we wanted and went above and beyond to make sure we were happy. Very nice vehicles at fair prices. No mark ups. Jim Kerras dealership wanted to charge almost $3k in additional "dealership fees" on tops of the marketed sale price 😳 So thankful we decided to come to Car Smart. Very accommodating people here who genuinely care about their customers and it shows! Special shout out to Blaine and Russell for a great experience ♥️ Thank you guys so much! Will definitely be back for future car purchases!
Hands down ABSOLUTE BEST place to buy a vehicle in
Hands down ABSOLUTE BEST place to buy a vehicle in Memphis! The people here are very warm and welcoming and treat you like family! We were in the market for a car for my daughter's 16th birthday and we weren't sure what we wanted to get yet. We were able to freely look around and not be harassed like we had been at other dealerships. They have a large inventory with a variety of different vehicles in ONE place. When my daughter found a car she liked the staff made sure we got what we wanted and went above and beyond to make sure we were happy. Very nice vehicles at fair prices. No mark ups. Jim Kerras dealership wanted to charge almost $3k in additional "dealership fees" on tops of the marketed sale price 😳 So thankful we decided to come to Car Smart. Very accommodating people here who genuinely care about their customers and it shows! Special shout out to Blaine and Russell for a great experience ♥️ Thank you guys so much! Will definitely be back for future car purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I reached out by leaving all my information for a call
I reached out by leaving all my information for a call back nobody contacted me
I reached out by leaving all my information for a call
I reached out by leaving all my information for a call back nobody contacted me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We had a wonderful experience today buying a 2015 Prius
We had a wonderful experience today buying a 2015 Prius we saw on Cargurus. No pressure from Blaine,the salesman. He let us take the car to our service department at Toyota to check it out. It was perfect! Looked like it came off the showroom floor. The price was good and we were done in about an hour. Considering how we were dreading having to go thru the car buying process like we have experienced in past years, this one was A++. We recommend trying this small dealer first. They have a varied inventory and prices are reasonable.
We had a wonderful experience today buying a 2015 Prius
We had a wonderful experience today buying a 2015 Prius we saw on Cargurus. No pressure from Blaine,the salesman. He let us take the car to our service department at Toyota to check it out. It was perfect! Looked like it came off the showroom floor. The price was good and we were done in about an hour. Considering how we were dreading having to go thru the car buying process like we have experienced in past years, this one was A++. We recommend trying this small dealer first. They have a varied inventory and prices are reasonable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
CarSmart of Memphis lied to us on a vehicle purchase.
CarSmart of Memphis lied to us on a vehicle purchase. The vehicle in question had been involved in a functional damage accident per Carmax. When we asked CarSmart if the vehicle had a clear title and had not been involved in an accident, we would not of made the purchase 5 days ago. We did not find out that the vehicle had been in an accident until we went to put insurance on it, and Progressive told us that the vehicle had been flagged by Lexisnexis as to have had an accident report on this vehicle. CarSmart lied to us again, and said they did not have a carmax report because carmax had been offline for the past 4 weeks. We asked if we could return the car for a refund, CarSmart refused our request.
CarSmart of Memphis lied to us on a vehicle purchase.
CarSmart of Memphis lied to us on a vehicle purchase. The vehicle in question had been involved in a functional damage accident per Carmax. When we asked CarSmart if the vehicle had a clear title and had not been involved in an accident, we would not of made the purchase 5 days ago. We did not find out that the vehicle had been in an accident until we went to put insurance on it, and Progressive told us that the vehicle had been flagged by Lexisnexis as to have had an accident report on this vehicle. CarSmart lied to us again, and said they did not have a carmax report because carmax had been offline for the past 4 weeks. We asked if we could return the car for a refund, CarSmart refused our request.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Car Smart employees were very helpful during our buying
Car Smart employees were very helpful during our buying experience. Thank you for car that we were able to buy and the service you provided.
Car Smart employees were very helpful during our buying
Car Smart employees were very helpful during our buying experience. Thank you for car that we were able to buy and the service you provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great transaction!
These wonderful people are so kind, friendly and honest. I have known them for years. We bought our vehicles here and are completely satisfied. Just finished a wonderful transaction with Bo and Del.
Great transaction!
These wonderful people are so kind, friendly and honest. I have known them for years. We bought our vehicles here and are completely satisfied. Just finished a wonderful transaction with Bo and Del.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick Efficient Caring staff.
No high pressure sales at all. If you want it there it is basically. Our entire experience from stopping by the lot to driving away in a newly purchased Jeep was about 3 to 4 hours max. Very fast and friendly staff.
Quick Efficient Caring staff.
No high pressure sales at all. If you want it there it is basically. Our entire experience from stopping by the lot to driving away in a newly purchased Jeep was about 3 to 4 hours max. Very fast and friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome place to buy a vehicle
Blaine was great, very helpful and accommodating! He gets things done! JB was able to get me a great loan! Mr Russell was awesome too!
Awesome place to buy a vehicle
Blaine was great, very helpful and accommodating! He gets things done! JB was able to get me a great loan! Mr Russell was awesome too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to purchase a vehicle
We went in got one vehicle couple days later got another. We highly recommend very friendly employees and great service. Got in an out in a timely manner!
Great place to purchase a vehicle
We went in got one vehicle couple days later got another. We highly recommend very friendly employees and great service. Got in an out in a timely manner!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase