Car Smart of Memphis

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
86 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 12, 2019

    This was an absolutely unreal buying experience. The buying experience on my Toyota Tacoma was so great. The sales personnel (Marsha, Bo, and of course... Del) were phenomenal. They allowed me to view the vehicles on my own without bothering me, or pressuring me to move along. They literally handed me the keys and let me and my family look around the multiple vehicles for probably 2 hours. Then once I was ready to move into the test drive, I was able to take my time and drive as much as needed. I even checked tire pressures on the vehicle to make sure they were ready to leave once I was sure I wanted the truck. By the time I sat down with Ms. Marsha I had already secured financing through USAA, and so my experience of working out financing, and warranties literally took no more than 20 mins. It was absolutely unreal. I am still shocked at how great the experience was. Every person that is in the market for a used vehicle should check them out. The reasons why: they were the lowest priced seller of ANY Toyota Tacoma's anywhere in the southeastern United States, they are honest people, they have excellent work ethics to hold to their word concerning money/ prices. Not once was there any bargaining to push the price up. Bo even showed me some great accessories to purchase later on down the line for my new truck. Overall, I wish i could buy a vehicle from these guys/gals every day. It was that much fun. I even drove 4 hours to get there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 13, 2019

    I returned to Del and Marsha at Memphis Car Smart for the second buying experience this time on a 2012 Ford F-150 Lariat. I had a trade in that I had purchased... from them a couple years earlier. They were able to get me a very fair price for my trade and an excellent deal on the fully loaded F150. The negotiations were seamless, fair, honest and upfront with very little haggling like many dealers do. The paperwork process took less than 20 minutes, whereas at some dealers I have spent hours waiting. Memphis Car Smart offers clean vehicles at competitive prices. I’m a repeat customer and would shop with them again in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • November 3, 2016

    Saw the Land Rover online and drove from MS to look. Within about 3 hours, I was on the road in my new (used) vehicle. Good deal on my trade and very... friendly people. Pretty painless!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 3, 2019

    DO BUSINESS AT CARSMART BE PREPARED TO GET xxxxED!! ALL THEIR RESPONSES TO REVIEWS ARE xxxxxxxx.. CARS ARE REPAIRED AFTER U INTERESTED.GO TO A REAL LOT..... DONT BE FOOLED

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2018

    The staff is friendly/knowledgeable and tried their best to match me up with the car I was looking for. I was being very picky about wanting a certain... set of factory options and ended up not purchasing anything, but I absolutely would have had no problems buying from there. They tried to set me up with good aftermarket add-ons, for a reasonable price. They do have a lot of good cars and I’ll likely be back.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 27, 2018

    Highly Recommend! Bought two great vehicles from them. Bo Briggs, Marsha & Del Rios were fabulous to work with! Definitely will do business with them... again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 12, 2018

    Bought a vehicle, and it was all messed up. Appeared as if they had been clearing check engine lights and coolant was leaking out if the bottom of the... colarpet through the heater core..

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2018

    Great shopping experience. Very nice salesperson (Marsha) and everyone else friendly and helpful. Great to work with. Got a great deal. Car shopping not... fun, but this time it was fast and easy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2017

    This is a relatively small dealer, so shoppingwas easy. Impressive selection! Everyone was low key and easy to deal with. I considered several of their... cars and bought a very clean Honda Odyssey

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2017

    This is a relatively small dealer, so shoppingwas easy. Impressive selection! Everyone was low key and easy to deal with. I considered several of their... cars and bought a very clean Honda Odyssey

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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