Richardson Chevrolet Buick

4.9 out of 5 4.9
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 7:00 PM

Richardson Chevrolet Buick Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2010

At Richardson Chevrolet Buick, our goal is to make your car buying experience fun and give you the best deal possible at

...

the same time! Our staff is fully trained to take care of all of your car buying and car repair needs! Stop by and see us or visit us at www.richardsonchevroletbuick.com

"We're all about Service!"

Service

Oil, Filter Change

$19.95 and up*

Tire Rotation

$15

Wheel Balance

$54.95

Coolant System Service

$119.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
148 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 24, 2020

    Their service department is the best around. They will actually pick up my truck, then bring it back to me when it's done. I work long hours in the summertime... so it makes it very convenient for me! Also, thanks to their multi-point inspection, they were able to detect an oil leak before it became a major problem!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free ...to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    June 24, 2020

    I leased a new Blazer from Bill. I had a very positive experience and I would highly recommend them to anyone that is looking for a new or used vehicle.... The process was much faster than other dealers that I have worked with in the past.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.... If you have further needs or questions, please reach out!

  • February 26, 2018

    Found my '13 Ram 1500 on Cars.com but Heath handled the rest over the phone. He got me financed, got all my requirements filled and answered all of my... questions. We got everything done so I could drive up, test drive, sign the paperwork and drive home.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rob, we set high expectations for ourselves so it?s gratifying to hear you had a great buying experience with Heath! Please don't hesitate to reach ou...t if there's anything additional we can do for you.

  • 5.0 out of 5
    June 24, 2020

    bought my 3rd truck from Bill Garza and will not waste my time going anywhere else. it was a quick and easy process. thanks Bill

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Richardson Chevrolet Buick, Inc. as your first choice for all your automotive needs! We sincerely value your business and look ...forward to your next visit!

  • 5.0 out of 5
    June 24, 2020

    VERY CLEAN AND FRIENDLY! LOVE COMING IN AND SEEING TOM JR HE IS A GREAT GUY. WILL BUY MANY MORE FROM HIM IN THE FUTURE!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next... visit!

  • 1.0 out of 5
    February 24, 2020

    My husband and I are not pleased with there service. CAN'T TRUST IN TERMS OF OIL CHANGED. FYI- If you take your car/ trucks for oil changed, PLEASE !... check first before you Leave the place. #CANNOTTRUST #GMDEALER

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. I am sorry that you are having engi...ne issues with your Buick. According to our records, it has been over 5,000 miles since your last oil change with us. With over 187,000 miles on your vehicle, there can be problems that develop over time when extending the time between maintenance visits. That being said, we would be more than happy to diagnose the issue you are having at no charge! Please feel free to reach out to our service manager, Larry Emans, at (989) 846-4515 to discuss the matter further.

  • 1.0 out of 5
    April 16, 2019

    Took my Yukon in for a ball joint and front end alignment. Had my concerns about the alignment because of the lift kit, was reassured several times... that it would not be a problem,was told that they do them quite often. I paid a so called premium dealer a premium price to do the repair .when I picked it up I was told that they couldn't compete the alignment. That I needed to take it to a authorized dealer to have the alignment completed. When I called a authorized dealer I was told that they most likely installed a non compatible ball joint!!! This vehicle ran down the road like a new truck before I took it in for this service.now it shakes the steering wheel is at 90 degrees and I can't let go of the wheel.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mark, Prior to performing the ball joint replacement, we verified the ball joint with Rough Country (lift company). They confirmed that we were using... the correct GM ball joint on your vehicle. When your lift was originally installed, the tie rods were not modified correctly; and therefore, because the lift installer did not correct modify the tie rods, we were unable to successfully perform the necessary front end alignment on your vehicle. We are unable to modify the tie rods on your vehicle and they would need to be replaced and modified by the Rough Country installer before we can perform a front end alignment on your vehicle. Once the tie rods are replaced correctly by the Rough Country lift installer, we would be more than happy to complete the front end alignment on your vehicle. Any additional questions, please feel free to call our Service Manager, Larry Emans at 989-846-4515.

  • 5.0 out of 5
    April 21, 2018

    Was not happy to find a dirty shop rag that smelled of gas laying on my cloth seat after having had service done on my car.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2017

    When you walk into Richardson’s your not just welcomed it’s a feeling of family. I received the best buying experience and price. After 4 new vehicles... and a few service repairs, the service department is impeccable as well

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Randy, it's great to know you liked our staff! We do our best to treat all customers like family. Thanks for your business and for taking time to leav...e a review.

  • 5.0 out of 5
    December 6, 2017

    After months of searching and having no luck Richardson Chevrolet helped me into the vehicle we had been looking for. They even stayed late on a Saturday... to get everything ready so we could take it home. The tires needed to be balance and they had no problems with me bringing it back in. Very friendly, reliable, and trusted service. We have found the dealership we will continue to by from in years to come. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Becki, thank you for the complement! It's great to know you enjoyed your experience with us. Thank you for your business and we look forward to seeing... you in the near future!

View More Reviews