Reviews
This dealership is straightforward, friendly, and
This dealership is straightforward, friendly, and accommodating. Pat and the team were quick and reliable. Often my previous car buying experiences were slow and difficult to deal with pricing/options. This place waits for you to be ready, and is quick to respond when you are. We left in less than two hours after test driving a vehicle and having the purchase complete. This was my second experience with Richardson, which is why I went back two years later. Same great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone at Richardson Ford and Chevy were very nice and
Everyone at Richardson Ford and Chevy were very nice and accommodating . Thank you for all your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my car in for oil and filter change.
I took my car in for oil and filter change. When I got home, and shut the car off, a strong odor of burning oil came from under the car. In inspecting it, I found that the crossbar that was under the oil filter was all covered in oil. I checked further, the new filter wasn’t leaking, nor did I find any other leaks. My assumption is that clean up after removing the old filter wasn’t done thoroughly, thus the old oil that spilled splattered under the car onto the exhaust as I drove home. I ended up taking a garden hose and soap to wash under the car to remove any residual oil. Please be a bit more careful and thorough in cleaning up after an oil change. Besides that, the experience was average.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We stoped in to have the car looked at because the radio
We stoped in to have the car looked at because the radio and google maps were all not working properly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Pat made this transaction so seamless by sending me all
Pat made this transaction so seamless by sending me all the paperwork and arranging for transport to California. Other dealers said I would have to figure out the transportation on my own, but he took care of it, which was a great help. The car is awesome and exactly as described/photographed. Super happy with my experience and with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with the Richardson service department has
My experience with the Richardson service department has been excellent for 15 years. I have never had an issue that wasn't resolved the first time except for when parts had to be ordered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Personable, efficient, caring.
Personable, efficient, caring. Nice people’to work with who make sure that we are satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is always pleasant and easy at Richardson's.
It is always pleasant and easy at Richardson's. They take care of my vehicle's needs every time with quick, friendly service. Thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have dealt with Richardsons Chevrolet for the last 30
I have dealt with Richardsons Chevrolet for the last 30 years. They are always very cordial and willing to help with anything I need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We loved the friendly staff, and you certainly can’t beat
We loved the friendly staff, and you certainly can’t beat their service! We switched dealerships after seeing the great service both of our sons received through Richardson’s after purchasing their vehicles. We will definitely go back for our next vehicle too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car