Reviews
Tyler was great to work with!
Tyler was great to work with! He made the buying process very smooth and seamless, and was very knowledgeable with all of the available features on our new Pilot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, John! I'm thrilled to hear that you had a smooth and seamless buying experience with Tyler at Serra Honda O'Fallon. It's wonderful to know that he was able to provide you with the knowledge about the features of your new Pilot. We appreciate your feedback and look forward to seeing you again for any future needs! Enjoy your new vehicle! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Amazing experience!
Amazing experience! It was a really quick process and Jose ensured to answer all of my questions and get the perfect vehicle for me! Thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Serra Honda O'Fallon and that Jose was able to assist you in finding the perfect vehicle. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to seeing you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
It was great working with Jose.
It was great working with Jose. I returned to Serra several times, and Jose was nice, communicated wonderfully and very knowledgeable each time we spoke.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I'm happy you had a great experience working with Jose at Serra Honda O'Fallon. It's great to know that he provided excellent communication and knowledge during your visits. We appreciate your feedback and look forward to seeing you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Nice open atmosphere.
Nice open atmosphere. No pressure sales strategy. A lot of traffic but customers were being served.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Linda! We appreciate your kind words about the open atmosphere and our no-pressure sales strategy at Serra Honda O'Fallon. It's great to hear that you noticed how our team is dedicated to serving customers despite the busy environment. We look forward to welcoming you back for your next visit! The Serra Honda O'Fallon Team
Jose Was Extremely helpful and helped me figuring out the
Jose Was Extremely helpful and helped me figuring out the best choice when choosing a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Nikita, for your kind words! We're thrilled to hear that Jose was able to assist you in finding the perfect car at Serra Honda O'Fallon. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again soon! The Serra Honda O'Fallon Team
Gary is amazing!
Gary is amazing! After today I will have purchased two CR-Vs from him and both times the service was wonderful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate your kind words about Gary and your experiences with Serra Honda O'Fallon. We're thrilled to hear you enjoyed wonderful service while purchasing both of your CR-Vs. We look forward to serving you again in the future! The Serra Honda O'Fallon Team
Jose was very nice and easy to work with.
Jose was very nice and easy to work with. Set us up in a nice new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We appreciate your kind words about Jose and are thrilled to hear that you had a great experience at Serra Honda O'Fallon. It’s great to know you’re enjoying your new car! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! The Serra Honda O'Fallon Team
It’s worth it to reach out!
It’s worth it to reach out! Jose and Alex made the process very easy and short! I was communicating with Alex for while about my wants in a car but told him budge was my number one priority. Before I knew it, Jose was calling me about an incoming red pilot but that wasn’t the one for me. I reached out concerning a trailsport placed the deposit and received a call when the car arrived. I was in and out within 2 hours. The process was so smooth and Jose was extremely helpful! Finally meeting Alex is person was the icing on the cake! I’m so excited to be back in a Honda and know there is a strong team willing help at Serra Honda. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Jose and Alex at Serra Honda O'Fallon was so positive and smooth. It's great to know that they could help you find the right vehicle while keeping your budget in mind. We're delighted that you’re excited to be back in a Honda and appreciate your kind words about our team. We look forward to seeing you again, and thank you for choosing Serra Honda O'Fallon! Enjoy your new Trailsport! The Serra Honda O'Fallon Team
Kreg was fantastic and helped me find the perfect
Kreg was fantastic and helped me find the perfect vehicle. I felt no pressure and be guided me to my current car. Once the decision was made, he and the team were able to finalize paperwork in under an hour! Overall extremely happy with my purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're so glad to hear that Kreg was able to assist you in finding the perfect vehicle without any pressure. It's great to know that the paperwork process was quick and efficient as well. Your happiness with your purchase means a lot to us at Serra Honda O'Fallon. We look forward to seeing you again soon! The Serra Honda O'Fallon Team
Jose was very helpful.
Jose was very helpful. It was a very busy day at the Honda dealership, but he waited on us as soon as we walked in. He was helping several people at one time, but kept things moving smoothly. He’s an excellent salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're glad to hear that Jose provided you with excellent service even on a busy day. We pride ourselves on our team's ability to manage multiple customers while ensuring everyone receives the attention they deserve. We hope to see you again at Serra Honda O'Fallon for your next vehicle needs! The Serra Honda O'Fallon Team