Mainstream Motors North

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 18, 2019

    Everyone was very helpful and never made me feel pressured to rush to make my decision. The buying process was dealt with smoothly and the application... online was easy to complete. I got a great price on my Toyota Corolla and would recommend this dealership to anyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 6, 2018

    Bought a used Altima that seemed clean, but after 4 days the check engine light came on and after bringing it to a mechanic I found out the car needed... a ton of expensive work done and would probably not be worth fixing as the problem is chronic. When I called the dealer they offered only to possibly find the part cheaper but No refunds and they had no other cars in my price range. Now I'm stuck with a lemon!Buyer Beware!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • October 22, 2015

    I found a Lexus IS 250 and drove up the next day. Amazing car and even better service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At La Reina Auto, our goal is customer satisfaction! Congratulations on your new purchase Mrs. Carolina!! Please remember there is also a referral pro...gram available to all future and existing costumers. Be sure to follow and like us both on Twitter and Facebook. All the best, La Reina Auto

  • 5.0 out of 5
    September 8, 2018

    Great customer service. Dealer went the extra mile to keep me informed about status of vehicle. Very important to me, since I was arriving to dealership... from out of town. Thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 25, 2018

    I live 1.5 hours from this place. Through texting i negotiated a price with the caveat that there was no cigarette odor. Al replied "in immaculate shape... no cigarette odor". So I got a cashier's check and drove there. As soon as I stuck my head in the truck the cigarette smell knocked me out. So I asted 3 hours driving there along t=ith the wasted gas. Plus, my second choice truck was sold in the meantime. I truly despise this place.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2018

    Mainstream was great.put me in the car of my dreams.my gl450 Benz is top of its class and mainstream made that possible. Thank you . And like my Benz Mainstream... is top of there class.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 13, 2017

    My husband purchased his car here. Never used his credit for anything major but has been at the same job for over a year. Because his license was a year... old , they told me that they needed me to be a signer support for insurance. innocently I thought I was signing for insurance, in a matter of fact I was signing to be a cosigner which I clearly told them from the beginning that I didn't want to do . Now I'm trying to purchase my home and because I have to Car Finance under my name it has drawn my credit down because i already had my on car on my name .Please be careful when you're purchasing cars from these dealerships they charge High interest rate for a bank loan that does not exist 24% . That was the only reason i went to a BUY HERE PAY HERE.... its PAID ON TIME BUT A DEALER WITHOUT A BANK SHOULD NOT CHARGE AN EXTRA 24% ON A car that you've already made double profit on.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2017

    Mr. Bill did a excellent job conducting my sale on my NEW Lexus!! I am very happy and look forward to doing business with them again!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At La Reina Autos, our number one goal is customer gratification! We are grateful that you had a pleasant car buying experience and are satisfied with... your vehicle. We have a reputation to maintain excellent customer service and provide a positive car buying experience.Thanks! La Reina Autos

  • 5.0 out of 5
    February 25, 2017

    Very friendly and professional staff! I put a deposit down on a car and they the finance team worked with me to get it after a few days! They really made... sure that they did everything they could to get me my dream car!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At La Reina Autos, our number one goal is customer gratification! We are grateful that you had a pleasant car buying experience and are satisfied with... your vehicle. We have a reputation to maintain excellent customer service and provide a positive car buying experience.Thanks! La Reina Autos

  • 5.0 out of 5
    February 25, 2017

    I would absolutely recommend this dealer to all of my family and friends. I had a very pleasant experience with this team. They were all very patient with... me, explained everything and worked with my financial situation, my out of state driver's license and other obstacles. I did not feel uncomfortable or hesitant about anything. I love this company and Mr. Bill is my top guy, although they are all great

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At La Reina Autos, our number one goal is customer gratification! We are grateful that you had a pleasant car buying experience and are satisfied with... your vehicle. We have a reputation to maintain excellent customer service and provide a positive car buying experience. Thanks! La Reina Autos

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