Reviews
Write a reviewHighly recommend
I would highly recommend this place!!! They are honest people and very profession! My car was at its last toll and instead of lying to me like other car dealers would… they were honest to me!! I truly appreciate the service team and am thankful for their services!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
Experience was better than I was hoping for. Received more for my trade-in than I thought I would and did not receive an arm-twisting experience to acquire a new car. Sales person, Jacob, was very friendly and laid back and made the whole process very smooth. All my questions were answered immediately and politely. Will definitely recommend this dealership for anyone wanting to purchase good used or new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast, easy, no BS
Ernie, Justin, and TJ were fantastic to work with. They made the process very easy and not as stressful as I thought it would be. This was my first time financing a vehicle and TJ made it painless to set up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oil Change/preventative maintenance check
Sept. 29, 2020: Arrived at 3:00 p.m. for scheduled oil change appointment, was driving out of the garage a few minutes before 4:00 p.m., with oil change done, tires rotated, new key fab batteries installed, a checklist in hand of all preventative maintenance checks done, a clean freshly washed car! (Car wash is complimentary!) I can't say enough about the excellent service at Carousel!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your positive feedback! We look forward to seeing you at your next appointment!
Purchase
I would recommend Carousel Nissan to anyone looking to buy a car. Everyone was very helpful without pressuring me to buy anything. Justin Batzkiel was easy to work with and helpful when making sure I knew how to access all the features on my 2020 Nissan Rogue. TJ was the best when dealing with the financial part and told me how to get the remaining money on my other lifetime warranty returned. All of the sales persons are the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience. We appreciate your business and look forward to seeing you for service!
Excellent Experience - Excellent Purchase
I purchased a 2014 Lincoln MKX. It was my 1st time at Carousel Nissan in Iowa City, Iowa. Every single person involved with my purchased was very friendly and actually interested in why I was there. I did not have to spend my entire day there with sales personnel running back and forth between me and management. My sales person (Justin Batzkiel) was knowledgeable in every area and made sure my experience was a great one. Hard to find a dealership like this one anywhere anymore. They have a great team. My deal was complete in just a few hours and I was able to drive my new SUV home. I am very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience, Gene! We appreciate your business and look forward to seeing you in the future!
I liked it here 5 start
Got my first car here with the help of Justinwho helped it go so smooth without feeling pressured, he was very easy to talk with and I like he knew lots about the car and its ability
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing you positive experience, Paul!
Great dealership
Great dealership will be buying from them again. Not pushy at all . All around great buying experience for this woman. Didn't feel once like they were trying to take advantage of me. Service department is exceptional always fast, friendly and very informative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
JIM V 5
Great experience! Bought the car we wanted for a good price. Salesman was very attentive to our requirements and desires. Wasn't pushy, but let us know he was interested in meeting our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic
Last week I did buy a Sentra and I'm very happy with the staff team. They are very helpful and the Sales Consultant Jake Blake is fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase