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Kia of St. Cloud

(1,073 reviews)

Reviews

(1,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

It was direct and to the point. They were very realistic on the price when offering it to me. They also did a nice job of finding what I wanted/ needed in a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's awesome, Alexa! We're very happy to hear that Kia of St. Cloud team were able to help you find exactly what you were looking for! Thank you for the great, 5 star review! Respectfully, Kia of St. Cloud Team

Great service

The waiting area was clean and very comfortable while we waited for your vehicle to be serviced. We got in on time and had our few questions answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joyce, thank you for using our service department and the kind words about Kia of St. Cloud. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don?t hesitate to ask if there is anything else we can do to help you. Respectfully, Kia of St. Cloud Team

Fernando is your man at St Cloud Kia

Fernando was very informative, not pushy, friendly and trustworthy salesman. Car shopping for me can be a very stressful task and Fernando made me feel at ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great serve work

Travis was great to work with. He relayed my car troubles to the appropriate parties for servicing and then called me in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kimberle, thank you for the awesome feedback! Travis is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and please let us know if there's anything else we can do for you. Best, Kia of St. Cloud Team

Great sales and finance professionals

Sales staff, Austin was knowledgable, friendly and not pushy. Made the experience very easy. Sean did my financing and he was great, very knowledgable and worked hard to get me the best payment and interest rate. I definitely appreciate working but both of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gabriel, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Austin and Sean were so positive. If you have any further needs, do not hesitate to come back in for a visit! Best, Kia of St. Cloud Team

KIA PERFECTION

Fast, friendly, and perfect! My check engine light was on. KIA fixed my problem as well as changed my oil and performed my scheduled maintenance in under an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love the new Kia!

I am leasing a Sedona from them, got to take it on an 24 hour test drive! They got me a better deal on my trade in then any other dealership offered. Talked me through what all is involved in leasing, since I have never done it before. They are the only dealership that had, in writing, what they mean by extended wear and tear. Josh got me hooked up with 2-way remote start. Eric went out of his way to get the car cleaned up (had balloons in it, which my girls loved) and screwed on the new lisence plates for me. JR in the service center was great at helping me fix a minor problem with the Sedona's programing and getting the remote start installed fast. The front desk lady (sorry I don't remember her name) was nice, courteous, and helpful. So all in all, I'm happy I have a Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I am a first time car buyer with little income, not much credit history, and no cosigner. Going to Kia in St. Cloud was the best decision I could have made. Jeffrey Welk helped me so much. I was able to get into a car my first day in. Not only did Jeff make it easier to find a vehicle but he gave great costumer service. I know where I will be going for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome!

I recently went to Kia to "look" at a couple cars. Just looking around... I was immediately approached by Omar Dizayee and asked if I needed any help looking and what exactly I was looking for. At that point I didn't even know. He left me alone to look so I wasn't pressure at all like most dealerships... I found Omar abd he ended up telling me about different specials they have going now. I found i was attracted to the Kia soul. Omar got me into the car I loved , 2011 Kia Soul! For zero down and low payments! Thank you Omar for all your help and being patient with my demands and quirks! Sending allot of business your way! Dana B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

One visit and we bought a new car.

We visited this dealership on a Saturday and worked with Derik Boxell; he had been recommended to us. He was knowledgeable and thorough as he showed us two models of the Kia Sorento. We bought our car the same day. We returned a week later to pick up our car, and this is where Derik really made an impression. He spent an hour going through the many features of the car, and he made sure we were informed about how things worked. This was a good buying experience, and it was nice to work with a gentleman who knows his stuff, but is also very customer-oriented.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.