Reviews

3.5 out of 5 3.5
86 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    December 2, 2018

    My daughter was looking for a reliable used car and wanted to trade her car as a down payment. The saleman showed her a 2013 white Toyota Camry XLE with... over 82000 miles. When what the price was I thought he said $13000 but he wasn't sure but his manager told him to show her the Camry. After the tedt drive he brought the paper work on car showing the price $16000 , $3100 for her car plus a $1000 down and tax etc. and she would be financing approximately $14000 and the monthly payments would be $474. I thought he said the car was $13000 but he said it was a 2013 and he never said what the price was and he didn't know what the interest rate was. So she did not buy the car and the reason being. They advertised the car on their website and Cargurus for $12997. So they actually jacked up the price of the car by approximately $3100 so they wasn't giving her anything for her car and wanted her to give them a $1000. Shame on you Lumberton Honda.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 29, 2018

    Mr Tony Williams was my super sales professional! He was polite, patient and helpful! It was a pleasure doing business with him at Lumberton Honda!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2017

    Clifton Oates was my sales representative, he was very kind, nice, and very knowledgeable about all the information I needed to know. He worked hard to... negotiate a deal for me that suited my needs. I gave him a figure for a payment and after several back and forths with the staff who work out the payments were finally able to reach the payment I could afford. I could not be any happier about my decision and Mr. Oates and the staff associated with my lease were exceptional. The brief encounter I had with Mr. Oates manager was a pleasant experience and I have no doubt that Honda will stand behind all that has been promised. The safety features and extras are fabulous, I am looking forward to driving my new car. Clifton Oates is a terrific salesman, Lumberton Honda should be proud that he is on their staff, he's not pushy in any way, he is mild and well mannered, very knowledgeable and my entire experience with him couldn't have been any better!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 22, 2017

    Wanted to trade 2012 fusion with low miles. Looked at several cars but everything I like got turned down they said they would loose money on these trades???... AFTER 4 Hrs of waiting they offered to get me in a Honda for $ 664.00 a month for 72 months!!!! Who can afford that? That's $ 47,808 for a car that listed at 26,000. What a waste of time. Everybody rides is there slogan. What a joke

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    July 5, 2017

    Mr. Oates was exceptional in all aspects of our purchase! He rocks!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 30, 2017

    Coming to Lumberton Honda ask for Mr.Eric. He will make sure you leave with what you are looking for and make you feel welcome. Wonderful experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 15, 2017

    Awful experience. Simple repair, turned into a bigger one. Poor service department that seemed to not care and be diglient in their work. Had to make multiple... trips to get a simple problem fixed. Go to Honda dealership at the beach. Do not bring your car here.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 11, 2017

    They took me in without an appointment and hade my service completed in under 45 min. The only place I will be going for service from now on.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 21, 2016

    This place is ridiculous. They didn't even fix my problem and I stayed up there from 8a.m to about 330p. Problem still remained even after I left. Terrible... customer service and nobody communicatest with you at all. Do not go to this facility

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 30, 2016

    I made a deal on a vehicle via phone last night...this morning they were going to "get it ready for me"...I just arrived to pick it up....they had sold... it to someone else! Consolation prize...a newer car at a higher payment! My poor salesman is out of the deal thanks to HIS sales managers dishonesty. So, he didn't think enough of me or his co-worker...they just lost my business FOREVER!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
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Lumberton Honda

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