Reviews
Write a reviewI just bought a F150 and the crew was great.
I just bought a F150 and the crew was great. From the time I drove the truck until I picked it up today, they were pleasant and good customer service. I would definitely go back. Thanks also for parking the truck off the lot so people knew it was sold.
I just bought a F150 and the crew was great.
I just bought a F150 and the crew was great. From the time I drove the truck until I picked it up today, they were pleasant and good customer service. I would definitely go back. Thanks also for parking the truck off the lot so people knew it was sold.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst experience I have ever had with a dealership if you
Worst experience I have ever had with a dealership if you want to call it that. Don’t shop here, ever.
Worst experience I have ever had with a dealership if you
Worst experience I have ever had with a dealership if you want to call it that. Don’t shop here, ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant sale
Very straightforward experience. No pressure. Car I bought, 2007 Pontiac G6, was priced well. Nadir was pleasant and accommodating. His mechanic, sorry I don't recall his name, was helpful and initially got the car ready for inspection and test drive. Overall a good experience. Three days after sale review.
Pleasant sale
Very straightforward experience. No pressure. Car I bought, 2007 Pontiac G6, was priced well. Nadir was pleasant and accommodating. His mechanic, sorry I don't recall his name, was helpful and initially got the car ready for inspection and test drive. Overall a good experience. Three days after sale review.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible and dishonest
Unfortunately, I tried to cancel in writing. It was ignored. The merchant did not care, they lied when I called. Now I have to file 11 counts of criminal misrepresentation. Whether they knowingly sold my credit card information. or had a system that was not secure as required by law, I do not know. Additionally, I advised them to pick it up, due to great danger in driving it, was to no avail. Four fraud charges, and one additional attempt failed. The card company sent me a new card, and are investigating. Nadir himself told two truths out of 13 problems. One being, how could he and others test drive it with a speedometer that does not work? I have been back checked by NCIC, CCIC, DCIC (for the purpose of participating and freely supplying 500 law enforcement “in-service” training) the FBI twice (once in person), the Colorado Department of Public Safety, and TSA Homeland. I will not be lied to and robbed! Nadir knows the above, and offered to negotiate. The car has just sat and is valued at $375 by an independent rated source. I was shown pictures that were doctored, or conveniently taken in such a way as to not show the extent of external damage. May 31, 2022.
Horrible and dishonest
Unfortunately, I tried to cancel in writing. It was ignored. The merchant did not care, they lied when I called. Now I have to file 11 counts of criminal misrepresentation. Whether they knowingly sold my credit card information. or had a system that was not secure as required by law, I do not know. Additionally, I advised them to pick it up, due to great danger in driving it, was to no avail. Four fraud charges, and one additional attempt failed. The card company sent me a new card, and are investigating. Nadir himself told two truths out of 13 problems. One being, how could he and others test drive it with a speedometer that does not work? I have been back checked by NCIC, CCIC, DCIC (for the purpose of participating and freely supplying 500 law enforcement “in-service” training) the FBI twice (once in person), the Colorado Department of Public Safety, and TSA Homeland. I will not be lied to and robbed! Nadir knows the above, and offered to negotiate. The car has just sat and is valued at $375 by an independent rated source. I was shown pictures that were doctored, or conveniently taken in such a way as to not show the extent of external damage. May 31, 2022.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT SHOP HERE!
Terrible experience. No exaggeration, worst car buying experience of my life. Owner is incredibly rude and always in a hurry to be off the phone to answer questions. I drove two hours to get the car and upon arrival while looking at the car in front of us, he tells me it's rust free while we were literally looking at rust! He won't budge on price (all four tires were bald and 13 years old and he only went down $100!) and tried to stick me with hidden fees, so beware. Unfortunately, I buy the car, get it officially inspected (he said he had it inspected but didn't have any paperwork to prove it) and it needs $2,500 dollars in repairs already! It was illegal for him to sell the car in the state that it's in because it wasn't road worthy in the state of Illinois. He didn't disclose a single thing wrong with the vehicle and it needs tires, ball joints, all tie rod ends, belt, head gasket, oil pan gasket, O2 sensors, and more. This guy committed fraud and needs shut down. DO NOT SHOP HERE.
DO NOT SHOP HERE!
Terrible experience. No exaggeration, worst car buying experience of my life. Owner is incredibly rude and always in a hurry to be off the phone to answer questions. I drove two hours to get the car and upon arrival while looking at the car in front of us, he tells me it's rust free while we were literally looking at rust! He won't budge on price (all four tires were bald and 13 years old and he only went down $100!) and tried to stick me with hidden fees, so beware. Unfortunately, I buy the car, get it officially inspected (he said he had it inspected but didn't have any paperwork to prove it) and it needs $2,500 dollars in repairs already! It was illegal for him to sell the car in the state that it's in because it wasn't road worthy in the state of Illinois. He didn't disclose a single thing wrong with the vehicle and it needs tires, ball joints, all tie rod ends, belt, head gasket, oil pan gasket, O2 sensors, and more. This guy committed fraud and needs shut down. DO NOT SHOP HERE.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good sales and service.
I have purchased two cars from UMAUTOS> Great experience with both. One was a 2003 Ford WINDSTAR and the next a 2008 Chevrolet Malibu. Both have performed well and were sold as represented. The process was easy, friendly and total service was great. I recommend this company if you are interested in buying a used car. You will be pleased. Rodney J Fink
Good sales and service.
I have purchased two cars from UMAUTOS> Great experience with both. One was a 2003 Ford WINDSTAR and the next a 2008 Chevrolet Malibu. Both have performed well and were sold as represented. The process was easy, friendly and total service was great. I recommend this company if you are interested in buying a used car. You will be pleased. Rodney J Fink
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very pleased! Won't shop anywhere else
I've bought 3 vehicles in the past 6 months from UM Auto. The staff and ownership are very respectful and honest. The prices are unbeatable! All 3 vehicles I've bought are very nice, clean, and reliable. The owner even cut me a great deal for my loyalty to them. I won't buy a car from anyone else. I've had some really bad car buying experiences elsewhere but buying from Mr. Kahn has been an easy and hassle free experience each and every time.
Very pleased! Won't shop anywhere else
I've bought 3 vehicles in the past 6 months from UM Auto. The staff and ownership are very respectful and honest. The prices are unbeatable! All 3 vehicles I've bought are very nice, clean, and reliable. The owner even cut me a great deal for my loyalty to them. I won't buy a car from anyone else. I've had some really bad car buying experiences elsewhere but buying from Mr. Kahn has been an easy and hassle free experience each and every time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase