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Riverside Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(13 reviews)
(615) 692-1378 (615) 692-1378

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Never heard from them after requesting information on a

Never heard from them after requesting information on a Chevrolet Suburban. Guess we will look elsewhere.

1.0

Never heard from them after requesting information on a

Never heard from them after requesting information on a Chevrolet Suburban. Guess we will look elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

They worked with me to get the vehicle despite less than

They worked with me to get the vehicle despite less than stellar credit and income.

5.0

They worked with me to get the vehicle despite less than

They worked with me to get the vehicle despite less than stellar credit and income.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Horrible experience.

Never. Horrible experience in 2009. Would never ever shop here again. I do know they have different owners now but I would not support this place no matter who owns it. I ended up having to pay for an attorney to get me out of this nightmare situation. Returned their car, got my deposit and my trade in back but not at no cost.

1.0

Horrible experience.

Never. Horrible experience in 2009. Would never ever shop here again. I do know they have different owners now but I would not support this place no matter who owns it. I ended up having to pay for an attorney to get me out of this nightmare situation. Returned their car, got my deposit and my trade in back but not at no cost.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Never returned my call.Must not like selling trucksOdd...

Never returned my call. Must not like selling trucks Odd for an auto dealership Sad

1.0

Never returned my call.Must not like selling trucksOdd...

Never returned my call. Must not like selling trucks Odd for an auto dealership Sad

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

Riverside motors and Jerry Lewis auto both owned by the...

Riverside motors and Jerry Lewis auto both owned by the same owner are selling salvaged vehicle's and not disclosing information.We purchased a 2013 Nissan juke with a bad turbo.the dealer took the car As it was smoking really bad and replaced a warranty turbo that was covered by the warranty but had a back yard mechanic install it.soon as we pulled off the lot the car still smoked so we texted the salesman and have a history of texts of him saying to just keep driving it it will burn off the residual oil after a few hundred miles.we drove probably a thousand miles and it never stopped so we took it back to the dealer and he had the car for a week and called us saying that the mechanic looked over everything and it seemed fine.he stated that to just drive a few hundred miles more.it got so bad to the point oil was all underneath the car and was essentially a fire hazard.so I called the dealer back and they said we could bring it in debt free not going upside down on another note.we signed a title on a 2019 Ford edge that had 4,000 miles on it.it was explained to us it was the most reliable vehicle on the lot but failed to disclaim it had been in a wreck.we only found that out because the car didn't even make it home before the transmission started slipping and turned out that it was going out because when the front end was replaced they failed to fix a component that cooled the transmission and it burnt it up.Not only that the air bags did not deploy in the wreck which is concerning as I have children in the car.we thought that was odd so my wife looked up the Vin number for recalls and stumbled upon pictures for the cars front end smashed to pieces.Needless to say we are asking to get our 2,500 dollars back and debt free on both cars but are getting the run around.I would like the news there to report of numerous cases of wrong doing and leaving multiple families stranded from broke down vehicles.

1.0

Riverside motors and Jerry Lewis auto both owned by the...

Riverside motors and Jerry Lewis auto both owned by the same owner are selling salvaged vehicle's and not disclosing information.We purchased a 2013 Nissan juke with a bad turbo.the dealer took the car As it was smoking really bad and replaced a warranty turbo that was covered by the warranty but had a back yard mechanic install it.soon as we pulled off the lot the car still smoked so we texted the salesman and have a history of texts of him saying to just keep driving it it will burn off the residual oil after a few hundred miles.we drove probably a thousand miles and it never stopped so we took it back to the dealer and he had the car for a week and called us saying that the mechanic looked over everything and it seemed fine.he stated that to just drive a few hundred miles more.it got so bad to the point oil was all underneath the car and was essentially a fire hazard.so I called the dealer back and they said we could bring it in debt free not going upside down on another note.we signed a title on a 2019 Ford edge that had 4,000 miles on it.it was explained to us it was the most reliable vehicle on the lot but failed to disclaim it had been in a wreck.we only found that out because the car didn't even make it home before the transmission started slipping and turned out that it was going out because when the front end was replaced they failed to fix a component that cooled the transmission and it burnt it up.Not only that the air bags did not deploy in the wreck which is concerning as I have children in the car.we thought that was odd so my wife looked up the Vin number for recalls and stumbled upon pictures for the cars front end smashed to pieces.Needless to say we are asking to get our 2,500 dollars back and debt free on both cars but are getting the run around.I would like the news there to report of numerous cases of wrong doing and leaving multiple families stranded from broke down vehicles.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

Stay Away From This Horrifying Place

Absolutely horrifying experience any time you deal with Bill Koenig and Riverside Motors. Do yourself a favor and go down the road because this place is nothing but disaster.

1.0

Stay Away From This Horrifying Place

Absolutely horrifying experience any time you deal with Bill Koenig and Riverside Motors. Do yourself a favor and go down the road because this place is nothing but disaster.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Happy with my new car

I was looking for a specific model car and found it at Riverside Motors. The salesman was helpful and nice to work with. I was able to test drive the car to my mechanic.

5.0

Happy with my new car

I was looking for a specific model car and found it at Riverside Motors. The salesman was helpful and nice to work with. I was able to test drive the car to my mechanic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

SUV truck

Never will I buy a car again they lie about fixing stuff get it down there just long enough for you to leave an the problem starts again never again

1.0

SUV truck

Never will I buy a car again they lie about fixing stuff get it down there just long enough for you to leave an the problem starts again never again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Bought my first car

I just bought my first car from this dealership and i must say it was as easy as can be. My salesman was Paul and he did an excellent job informing me of everything i couldn't be happier i definitely will recommend this dealer to my friends and family and i will definitely be back when it's time for a new car

5.0

Bought my first car

I just bought my first car from this dealership and i must say it was as easy as can be. My salesman was Paul and he did an excellent job informing me of everything i couldn't be happier i definitely will recommend this dealer to my friends and family and i will definitely be back when it's time for a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Delivered all that was promised

Very happy with the buying process at Riverside. Jimmy did a great job & was very helpful. My mechanic checked out the car I bought & there were no surprises. I'd recommend.

5.0

Delivered all that was promised

Very happy with the buying process at Riverside. Jimmy did a great job & was very helpful. My mechanic checked out the car I bought & there were no surprises. I'd recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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