Reviews
2022 Outlander
Garrett made the whole experience very easy. I would highly recommend this dealership! Definitely will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Keith, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation, and have an amazing day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Bought a car from Garrett Jones
I'm 61 years young .I have never bought a car from a car lot always bought them from friends and family. Garrett Jones who sold the car to me made it feel like I was still buying it from a friend or family member.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Stephanie
Purchased a Mitsubishi Outlander from Jeff Schmitt Mitsubishi in Fairborn. Alec M was my sales person. Alec was wonderful and friendly. He ensured I purchased what I needed for my family. I highly recommend going to see Alec for a great car buying experience. Thanks we love our new Outlander ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Stephanie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Top Notch Sales and Staff
I went in and was prepared for the worst and I have never been so pleased that I took my mom in with me and she also bought an SUV. The staff was great and our sales consultant Karissa Bui was the best. I hope she knows that she can come visit us anytime and is welcome to sneak on any cruise we go on in our suitcases. LOL She Rocks!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cynthia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Go to Jeff Schmitt and ask for Garrett!
Ask for Garrett! He was a pleasure to work with and took the stress out of buying a new car! Thanks Garrett!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Some really good employees!
Started off rough, honestly. But Chelsea the Internet Coordinator was a sweetheart, and once I got there in person, everything turned around. Got linked up with Brad, great kid who was very respectful. Tim and Aaron were great too, made everything as easy as possible, and even sent me home for the night with the car so I wouldn't have to sit there for hours. Came back the next morning, got everything taken care of then just "hung out with the boys" after they had my car sent back again to get cleaned because there was still dirt on the exterior. Used car sales are rough these days and I get it. So to be treated like a "buddy" they want to help out was awesome. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Outlander
Alec greeted us at the door and made us feel welcome right away. The experience was great and easy from the beginning to the end. Even when a small issue did come up in the middle of the process, the manager Garret went above and beyond to explain the situation and to accommodate us with an extra incentive to make sure we were happy. Would definitely recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mathew, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Service after the sale
Best service. My salesperson was Garret Jones. Even after my purchase if I have any needs he will take care of them. This will keep me as a loyal customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Craig, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Great salesperson
Couldn't have been more pleased to have had Garrett helping us with our purchase! He gave us more info than any other dealer and was extremely helpful. I will look up Garrett next time my family or I are shopping for a car. Thanks again Garrett!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Garrett here at Jeff Schmitt Mitsubishi! We look forward to your next visit! Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918
Jeff Schmidt Review
It was a good experience. They got us what we needed as quickly as they could.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Christopher, we are very happy we could provide you with a positive experience! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918