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E-Z Way Auto Sales - Lenoir

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tammy was very nice she found our dream car

Tammy was very upfront with us and she provided excellent service would definitely recommend this place. We felt right at home. They have a great selection of vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go somewhere else.

First day driving off the lot, check engine light popped on and then started to flicker like crazy. The CEL light had been "shorted" out somehow causing a check engine code for that circuit and a po420. Next day turbo code comes on, po299 turbo under boost. I take it back to them under there 30 days 1000 mile warranty. Did not like the customer relations guy at Tech 3-there repair shop. The lady upfront at tech 3 was very professional and well liked. After being lied to from the customer relations guy at Tech 3-he said turbo wasn't working because engine was 2 quarts low-what a lie....turbo is fed oil from oil filter, secondly the car can't tell its 2 quarts low on oil, only that its really low on oil. Needless to say, a week and half later they bring the car to the dealership with the same check engine light for turbo boost low, and my bluetooth system is no longer functioning properly since they took car for the week and half. During the time in the shop, they said they replaced the turbo and supposedly a pcm. During pickup at week and half, the turbo was not new, and salesman stated they put a used $500 turbo on......there $500 on amazon new with 2 year warranty. So to sum this after two weeks of buying a car, they've made bluetooth not work properly, didnt fix turbo issue, very suspicious of the CEL being shorted out during first 3 days of having car-per my scanner, being lied to constantly by either corporate office finance manager or guys at tech 3 shop, and last but not least, they have no loaner cars for when your cars in there suspicious shop. I just like others expect truthfullness, and for them not to be shady.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible

Will never recommend anyone here. Purchased car with 42000 miles in April had to take it bk twice after I got it was told it was nothing and I had to pay for Freon n recharge. Check engine light came on 7 months after got car a dealership turn it off and it can’t right bk on. Even the loaner vehicles service lights are on. Crappy dealership to mention 24% interest rate

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sleazy Way

Sleazy Way Autos is a ripoff they want $20,000 for a truck that is 15 to 20 years old with 150,000 miles on it or more. All their vehicles are big time overpriced with a bunch of miles on them. Why people keep them in business is crazy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dont buy a warranty.

Bought a Dodge Journey from Ezway. Worst mistake buying a car. Failed to tell me it was a previous rental car. Also i bought the extra warranty with the car, a extra 1800 and 60 bucs a month more a month on payment. They wont honor shit on it. 3 month the lcd screen for the ac/heat climate control and radio wemt out. Wiper arm with turn signal arm broke. Claimed it wasn't covered. I git the paper work proven it does and still wont fix it. Thats why they will be coming to get this POS thats now sitting in my back yard broke down!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying

When u get your tag they claim dealerships don't pay property taxes no more so you get tag with orange sticker means temporary until.you go pay property taxes and then you get real sticker. It's shame tell story's like that but nice people..

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ez way auto sales in lenoir nc

our car dealer robert was very good to us answered out questions and help with our loan process thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FANTASTIC EXPERIENCE!

I purchased a Tahoe from them in January and began to have some mechanical issues. I purchased a used car and expected to get a used car - problems and all. EZ Way IMMEDIATELY addressed those issue and went above and beyond to satisfy me, fix my problems and see that I had a loaner to drive while my car was in the shop. I am THOROUGHLY pleased and satisfied and would recommend them highly. Listen people - if you buy a used car....IT'S A USED CAR! Don't write bad reviews about the dealership because you bought a USED CAR! No one can guarantee an issue won't arise in a USED CAR once it leaves the lot! Its a risk taken when purchasing "used" but that doesn't make it a "Dealership Problem as a result. Sometimes sh*t happens! Love these people. Thanks for being so good to me! Gina Teague

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Staff-- Love the Lenoir, NC Location

Phillip, Tammy & Chere are awesome!! Very helpful, patient, and genuinely concerned that the customer is satisfied and happy about their new purchase! Great experience, great car and Great Staff!! Thank you, all!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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they charge double or triple the value of the car

They price their cars at double or triple the value and only cover them they dont vare bout the costumer

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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