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Boniface Hiers Chevrolet

(1,001 reviews)
Visit Boniface Hiers Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2022 consumer dealer award

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boniface Hiers Chevrolet from DealerRater.

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Mike Durkin

I met with Mike on Saturday morning looking to buy a used vehicle. I knew exactly the style I wanted and Mike walked me right to the car I was looking for. He was super friendly and patient with me through all of my questions and anxiety over making the right purchase. I drove away in my new 2018 Hyundai Santa Fe Sport with only 24k miles and a monthly payment within my budget (Thanks Brian!). The whole experience was great! Thank you Mike!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Make this your first and only stop

I haven’t stepped foot in a car dealership in over a decade. Mainly because of the previous experiences I had faced years ago. When it came time to buy a new truck, I asked countless friends and associates where to go, and the resounding answer was “Go see Mike Durkin @ Boniface-Heirs Chevrolet” A quick text to set up an appointment with him, and we were off. I sent him a few details as to what I was looking for and then drove in to see him. We test drove a few of the trucks. I told him I was interested but not ready to buy that day. That was fine. He was never high pressure, never used the usual tactics like saying “it’s the end of the month, if you buy today I’ll get you a crazy insane deal!” He just said, “When you are ready to buy, I’ll be here” A couple days later I shot him a message saying I was ready to see some numbers. I went in and we sat down to put some numbers on paper. After a few minutes, we had a deal. I drove home in my new truck a few hours later. With a warranty forever. There’s a reason Mike and Boniface-Heirs have the reputation for honesty and integrity that they have. It because they treat people right, they don’t mince words and they don’t use high pressure sales. They treat you like they want to be treated. Thanks Mike, and thanks BH Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike Durkin always delivers!

We have purchased our past two cars from this guy, the last a 2018 Ford Fusion hybrid (I never have been a Ford fan but he change my mind!) each experience has been great. He is highly knowledgeable on every vehicle he shows, he goes above and beyond when trying to get you what you want and at the price you wanted. Overall experience will keep my family coming to him for vehicles wherever he’s at! Any dealership is lucky to have him working for them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Michael Durkin

I recommended my son to see Mike as I knew the top notch HONEST service he would get and certainly did! Honesty and integrity is hard to come by now a days and you should be proud to have Mike as part of your team representing just that. Thanks again Mike Monique Peacock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying finally felt right

True and honest from a dealership employees unheard of! Car buying was a fear until I met Dave Jacobs and his team! Thank you will never be the right words! As a single mom car buying has always been the one thing I fear and dread but never again ! I left with a smile and actually feeling great about the customer service and my purchase! Everyone was truly amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Mike Durkin

Yesterday my sister, Mary, decided she wanted to go car shopping and asked me to go with her. I told her the only one I would trust is Mike Durkin at AJ Hiers Chevrolet. He greeted us with an warm smile and a hello. I even got a bag of fresh popcorn!😀 yum!! Mike asked Mary what kind of vehicle would fit her needs and what her budget was. He then showed us four vehicles for Mary to look at. He explained everything about these automobiles like he had personally owned them. Mary chose to test drive a 2018 Nissan Rogue. While driving this SUV, Mike explained all of the bells and whistles on this vehicle. Mary decided she wanted to buy this SUV and of course Mike worked his miracle to make the purchase happen. The whole transaction was VERY smooth and easy! I have to tell you, late last December, I personally purchased a vehicle in the northern part of Brevard County, at another dealership, where the service was so horrible that I lost faith in ever purchasing from a car salesperson/dealership again. Mike totally restored my faith with car dealerships! So when it's time for me to buy a newer vehicle, in the future, I will only go to Mike Durkin at AJ Hiers Chevrolet. Thank you Mike for making us feel special again! Sue Rice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone Deserves a Second Chance

WOW! What a delightful experience! Justin Nooner and Dave were absolutely the best in providing a comfortable and enjoyable car buying encounter! Highly recommend them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

"Truly Professional Experience and I Got The Perfect Truck!"

I had a truly professional and enjoyable experience at Boniface-Hiers Chevrolet. Justin Nooner was my Sales Professional and he was outstanding. It is unlikely you will have a more professional and thoughtful experience than was provided by Justin. The General Manager, Finance Manager and Justin were concerned about finding the truck I wanted and making sure I had a great experience. Job well done! Make sure you ask for Justin Nooner when you visit. Rob S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Salesman ever!

Best sales experience I have ever had. I went in just for information and then I left with brand new car just because of the phenomenal experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incredible Customer Service!!

Yesterday we were on a mission to find a new vehicle not set to one brand or another. Dave Jacobs was recommended and we had scheduled an appointment. When we arrived at the dealership, we were met by Eric and he explained Dave would be right with us but he engaged us in conversation and we were already feeling comfortable by the time we were shaking hands with Dave. Dave Jacobs was so helpful and knowledgeable about the Traverse. He made sure to explain all the different trim levels and how each one was a little different, at the same time digging in to see what we really felt was important to us in our new vehicle. Dave hit the nail on the head and we drove away in our new Chevy Traverse!! Thanks Dave Jacobs for all your help. Dave Jacobs is the guy you want to see for your new car needs and wants! This dealership as a whole is a 5 star operation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.