Reviews
Write a review4th time buyer!
This is the 4th car we’ve purchased from European Autohaus over the last decade. We are extremely particular with our vehicles and if we weren’t satisfied we wouldn’t have come back. Nik and his team have always been easy to work with, whether it was hunting for a specific car for us or finding the perfect one right on the lot. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
I purchased 2 vans the same day for my company. These vehicles were not on the lot so nick had to find them for me. In 2 days time he found both of them and came in $4000 under budget. I purchased 2 2018 work vans. This was not a normal request but nick and his team came through for me BIG TIME. I would highly recommend European Autohaus to anyone looking for a very responsive and knowledgeable car company. Thanks nick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience
I bought a Jetta from Jason, he was very knowledgeable on the car and helped me buy my first car with no problem! Great with first time buyers! Definitely would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
These guys are crooks
Bought a manufacturer buyback from these guys about three and a half years ago. Ended up finally selling my car but I got half the value for it because it was a lemon..... stay away
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealer
Great dealer for Audi and BMW. Sales and finance staff were great to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Miss represented the sale
Strongly do not recommend them they're willing to, lewd any bit of warranty information to make a sale whether it's putting your safety after their profits.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
No test drive allowed
I texted on a Friday to be sure they had the BMW convertible I was interested in and let them know I wanted to drive it. I went there on Saturday and was told by the guy I contacted that I couldn't drive it because it was too hard to get out of the showroom (there was a garage door directly behind it, with no other cars blocking). They let me drive a different and older BMW that I wasn't interested in. A near complete waste of my time. I'll be buying a used BMW convertible, but not at this place.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buyer beware
Honest enough to be legally protected (I contacted an attorney who has "seen Autohaus on his desk multiple times in the past six months"), but sell you buy-back cars that are un-sellable once they leave the lot as Carfax comes back as Lemon/buyback in big bold red letters--i.e. untouchable from most dealers' standpoint. Gave them opportunity to make things right only a few weeks after I bought my car, but steadfastly unwilling, stating "it's a business," and tried to sell me a Q7 instead. I will be discouraging everyone from giving them business and encourage all to go with someone who cares about their customers
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service and team to work with
Jason was amazing to work with, very responsive, extremely informative, couldn’t asked for a better purchase. Found the exact vehicle I’ve been searching for months. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience at EA
jason was great but the only “complaint” I have is that the dealership is three hours from my house but if they had a car I was interested in I would have no problem driving it again because everything is as described and some of the cleanest used cars I have ever seen! thanks EA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase