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Tropical Auto Sales

(57 reviews)
Sales hours: 9:00am to 5:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm

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Reviews

(57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tropical Auto Sales from DealerRater.

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Please be aware.

Please be aware. I bought a vehicle from them last November. They want to charge you $2,000 for a restoration fee. I asked what that was about. They told me it's to make the car like new. Well, within 3 days the car wouldn't start. I called the dealership and they said it's probably the battery. Do you have AAA? So that was put on me. Well since then the vehicle started ticking. I googled and it said it needed oil. Which I took care of. Now, I've had to replace the whole exhaust system. I've spent thousands of dollars. My mechanic told me I should have brought to him because it's all rusted underneath. I truly wish I did. They sold me a piece of junk! If there were an option for zero stars I would have chosen that!

Please be aware.

Please be aware. I bought a vehicle from them last November. They want to charge you $2,000 for a restoration fee. I asked what that was about. They told me it's to make the car like new. Well, within 3 days the car wouldn't start. I called the dealership and they said it's probably the battery. Do you have AAA? So that was put on me. Well since then the vehicle started ticking. I googled and it said it needed oil. Which I took care of. Now, I've had to replace the whole exhaust system. I've spent thousands of dollars. My mechanic told me I should have brought to him because it's all rusted underneath. I truly wish I did. They sold me a piece of junk! If there were an option for zero stars I would have chosen that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not buy from this company as they do not inspect their

Do not buy from this company as they do not inspect their vehicles before they sell them and you end up with the blown engine

Do not buy from this company as they do not inspect their

Do not buy from this company as they do not inspect their vehicles before they sell them and you end up with the blown engine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I had been looking for some time but all the other

I had been looking for some time but all the other dealerships weren't nice or helpful at all!! So I went to Tropical Auto Sales, right away a was approached by Mike Ainsworth, one of their many salespeople. He was very friendly, nice and so knowledgeable about the vehicle I was interested in. I might add he was very funny too which made me relax and feel comfortable. Everyone there was so kind and sweet, I felt like I knew them forever. Mike explained all my options til I understood everything completely. I bought my dream car, a 2023 Chevrolet Equinox ! I'm so thrilled !! So, if you need a vehicle, go see Mike Ainsworth and the rest of the crew at Tropical Auto Sales where they treat you like family not just a customer !! Big thanks again Mike !!

I had been looking for some time but all the other

I had been looking for some time but all the other dealerships weren't nice or helpful at all!! So I went to Tropical Auto Sales, right away a was approached by Mike Ainsworth, one of their many salespeople. He was very friendly, nice and so knowledgeable about the vehicle I was interested in. I might add he was very funny too which made me relax and feel comfortable. Everyone there was so kind and sweet, I felt like I knew them forever. Mike explained all my options til I understood everything completely. I bought my dream car, a 2023 Chevrolet Equinox ! I'm so thrilled !! So, if you need a vehicle, go see Mike Ainsworth and the rest of the crew at Tropical Auto Sales where they treat you like family not just a customer !! Big thanks again Mike !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Run away/ scam

Do Not Buy A Car Here!!!!!!!!!! Both my neighbor and I with in 6 -8months of owning the cars have engine failure and the other the transmission failed.... Please run away from here for the love of god.... Don't make our mistakes and many others. This place has been reported several times now for scamming people... again DON'T SHOP HERE!!!!!!

Run away/ scam

Do Not Buy A Car Here!!!!!!!!!! Both my neighbor and I with in 6 -8months of owning the cars have engine failure and the other the transmission failed.... Please run away from here for the love of god.... Don't make our mistakes and many others. This place has been reported several times now for scamming people... again DON'T SHOP HERE!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent people to deal with!

Recently purchased a 2016 Dodge Ram Rebel from Luis. We experienced some minor problems in that the front tires did not match the back ones ( not good for 4 wheel drive) and the front left headlight bracket was broken. Tropical immediately ordered new tires and a new bracket and installed both within a reasonable amount of time. No problem with these people and their response to our problems. The Malm family, Malabar, FL.

Excellent people to deal with!

Recently purchased a 2016 Dodge Ram Rebel from Luis. We experienced some minor problems in that the front tires did not match the back ones ( not good for 4 wheel drive) and the front left headlight bracket was broken. Tropical immediately ordered new tires and a new bracket and installed both within a reasonable amount of time. No problem with these people and their response to our problems. The Malm family, Malabar, FL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a 2014 Audi A7 from Tropical to be delivered to

Purchased a 2014 Audi A7 from Tropical to be delivered to my home in Asheville, NC after Tommy Cohen repeatedly told me the car was free of issues and “straight as an arrow” I trusted him for his word and purchased the car, sight unseen, as I needed a vehicle for business and had an upcoming trip out of state. After receiving the car (which took way too long because, even though I paid with a certified check, they doubted the funds were legitimate) I experienced a full tire blowout at 70mph on the interstate. Managed to put the spare on and limped the car to Firestone, where I discovered that ALL FOUR TIRES WERE DRY ROTTED and three of the 4 wheels were bent. I called Tommy and he said he would make it right. That was over a month ago and I haven’t heard anything from anyone at the dealership since. This dealership will clearly say anything to get you to buy, but won’t stand by their promises. Buyer beware.

Purchased a 2014 Audi A7 from Tropical to be delivered to

Purchased a 2014 Audi A7 from Tropical to be delivered to my home in Asheville, NC after Tommy Cohen repeatedly told me the car was free of issues and “straight as an arrow” I trusted him for his word and purchased the car, sight unseen, as I needed a vehicle for business and had an upcoming trip out of state. After receiving the car (which took way too long because, even though I paid with a certified check, they doubted the funds were legitimate) I experienced a full tire blowout at 70mph on the interstate. Managed to put the spare on and limped the car to Firestone, where I discovered that ALL FOUR TIRES WERE DRY ROTTED and three of the 4 wheels were bent. I called Tommy and he said he would make it right. That was over a month ago and I haven’t heard anything from anyone at the dealership since. This dealership will clearly say anything to get you to buy, but won’t stand by their promises. Buyer beware.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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The best place for a great deal they got me approved and

The best place for a great deal they got me approved and my payment was low

The best place for a great deal they got me approved and

The best place for a great deal they got me approved and my payment was low

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Man, oh man.

Man, oh man. TOMMY IS THE BEST. WHEN I SAY THE BEST HELPED ME WITH MY 2011 JEEP. ILL SAY IF YOU ARE LOOKING FOR A GREAT CAR, TOMMY IS YOUR MAN TO GO SEE. THIS IS MY 2ND CAR. AND EVEN BETTER THEN THE FIRST. WELL WORTH IT WITH A GREAT SMILE WHEN I LEFT.

Man, oh man.

Man, oh man. TOMMY IS THE BEST. WHEN I SAY THE BEST HELPED ME WITH MY 2011 JEEP. ILL SAY IF YOU ARE LOOKING FOR A GREAT CAR, TOMMY IS YOUR MAN TO GO SEE. THIS IS MY 2ND CAR. AND EVEN BETTER THEN THE FIRST. WELL WORTH IT WITH A GREAT SMILE WHEN I LEFT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
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They do not reply to e-mail or text messages when

They do not reply to e-mail or text messages when inquiring about a vehicle

They do not reply to e-mail or text messages when

They do not reply to e-mail or text messages when inquiring about a vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great place to do business I got a great deal on my car ,...

Great place to do business I got a great deal on my car , Tommy was very pleasant and easy to deal with Thank you Tropical definitely coming back to get the next car for the family

Great place to do business I got a great deal on my car ,...

Great place to do business I got a great deal on my car , Tommy was very pleasant and easy to deal with Thank you Tropical definitely coming back to get the next car for the family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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