Tropical Auto Sales

3.0 out of 5 3.0
Rectangle 48
Sales 8:30 AM - 7:00 PM

Tropical Auto Sales Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2019

Tropical Auto Sales is dedicated to providing you with the ultimate automobile buying experience. Tropical Auto Sales is

...

your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables Tropical Auto Sales to pass along huge savings on the highest quality vehicles of your choice. In addition, we offer a full array of financing options to meet your needs.

"A car buyer's paradise!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
12 lifetime reviews. Includes reviews of Tropical Auto Sales from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 2, 2020

    They ripped me off. Sold me a car that died within 50 miles. They had it towed and "checked out" said nothing was wrong. I Had to replace transmission... and air conditioning. They suck and were unhelpful. Cost twice as much as I paid for the car in the first place.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2020

    Awesome 5stars everyone was super sweet especially the owner and Fab! The financing was exceptional the service great everyone treated us like family.... The selection of cars are outstanding I really really enjoyed my experience. This will be my forever place to shop for all of my car buying needs. They weren't pushy or rude. They stayed after hours to assist my husband and I. I'm thankful first to God then to the entire staff that assisted us with our process. Stop by I'm certain you won't be disappointed. I was really surprised by one of the negative reviews that I read all I will say is if those issues or concerns were brought to any member of the staff it would have been handled professionally. Stop by and encounter the warm welcoming experience of Tropical doing everything to ensure they meet and beat exceptional customer service. We absolutely love our new wheels.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 22, 2017

    Everything Keep doing what you are doing GREAT JOB!! I would recommend and have done so to Tropical Auto.I LOVE THE STAFF FAST AND THEY REALLY TRY THEIR... BEST TO HELP YOU GET THE CAR OR TRUCK YOU WANT.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Tropical Auto Sales Team

  • 1.0 out of 5
    February 17, 2020

    Bought the Jeep and 3 days later it over heated, they took care of the repairs and even gave me a loaner even though I purchased it as is. Problem is,... when I tried to refinance the loan 3 months later, I was told it was worth $4000 less then what I paid. They took advantage of me and that's just not right. I expected them to make a profit, that's what they're in business for. Just not that much. I will never go back there again. Side note, the Jeep I bought has had multiple problems since, witch I have had repaired at considerable expense.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2019

    EXCEPTIONAL customer service, a quality vehicle, and such great people!!! I had been searching for a new, used car to be my commuter vehicle to Orlando... from the east coast of Florida. I went to dealerships from the west coast of Florida to the east coast of Florida trying to find that right vehicle. I was only interested in finding a Honda Fit Sport. After many test drives and disappointments, I finally found a 2010 Fit at Tropical Auto Sales. After looking on their site, I noticed the quality of the vehicles they had listed (e.g. Jaguars, BMWs, etc...). I called and spoke with Anthony, General Manager, and asked why they would have a Honda Fit on their lot with the much higher end vehicles? Anthony was very clear that he and his team are focused on QUALITY vehicles only with lower miles. They do not sell anything but great cars to their customers. They even did a personal video of the vehicle and sent it to me via text - thank you Tommy!!! After a meeting discussing the details of the Honda Fit, and getting my wife's approval :-), I was ready to buy. Only problem I had was that I was 2 hours north of their location. Without hesitating, Anthony said they would deliver it to my home - no additional cost. So, on July the 5th, during a very busy car-selling holiday weekend, Tommy and Butch arrived on time, as promised, and delivered me the PERFECT car!! Thank you to the Tropical Auto Sales team!!!! I WILL buy another car from you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2017

    the customer service that started out in the lot and ended with the lady in thr vusiness office for financing was most pleasant . I would honetly do business... with JJ again. I told him my circumstances , I was in recovery at the time I met JJ , he took good care of me and understood my needs. he did NOT push me or take advantage , I felt as though he treated me very fairly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tropical Auto Sales! If ther...e is anything else we can do for you, please feel free to give us a call. Sincerely, Tropical Auto Sales Team

  • 5.0 out of 5
    June 17, 2017

    Excellent customer service! The sales staff are top notch! So friendly and efficient. They made us feel like family. I would recommend tropical auto sales... to anyone!! I'll be dealing with tropical auto sales on all my future car purchases. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello and thank you for this fantastic review, Robert! Family is just what you are and we are very happy that you feel that way. That is what we value... and we make every effort to make our customers feel that way. Tropical Auto Sales Team

  • 5.0 out of 5
    June 15, 2017

    The customer service is really excellent and it didn't take me that long to find a car that was in my budget.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this feedback, Jalisa. Your review gives us the opportunity to learn if we are delivering great customer ser...vice and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Tropical Auto Sales Team

  • 5.0 out of 5
    June 13, 2017

    We felt like we got a very good deal for our purchase and our salesman, JJ, was very knowledgeable and helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out, Kenneth! Reviews like these mean the world to us here at our dealership and we will be sure to relay to JJ. Take care and ...have a great day. Tropical Auto Sales Team

  • 5.0 out of 5
    June 13, 2017

    Anthony made us feel like family the moment we walked in. Cool guy. We left with a hot Benz convertible with only 25k miles on it! Made my wife happy,... and that's what counts, right?

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review, Kenneth! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don'...t hesitate to contact Anthony or visit us if you need anything else. Tropical Auto Sales Team

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