Tropical Auto Sales

DBA Cylinder Motors 5826 Funston xx, Hollywood, FL 33023, these people not only have the worst customer service ever, 80 % BBB COMPLAINTS W FRAUD AND BREACHS OF CONTRACTS but my situation goes over the limit, not only they make up contract agreements singed and approved by a lenders who but they let you take the car as if everything has been set, usually wait 25-35 days to call back to provide you with another temporary tag since is the only thing they can do because no actual sales it's been made just fake made up sales agreements and after that just decide to take the car from you and keep the downpayment my case 5000.00 saying that a restocking ,daily and milage fee was going to be charge and the total would be more than the amount provided for the sales agreement. FOR EVERYONES INFORMATION THIS IS COMPLETLY ILLEGAL SINCE AN AGREETMENT WAS SIGNED SPECIFIYING THAT IN CASE A LENDER OR THE LENDER WOULD NOT APRROVE THE LOAN THEY WILL REACH BACK WITHIN 5 DAYS TO RETURN THE VEHICLE AT NO CHARGE, BUT THEY JUST LIKE TO LET TIME PASS BY THINKING IS POSSIBLE TO DO SO, AND KEEP THE MONEY FROM INDIVIDUALS, 3 CASES just yesterday when I made an official civil report where there with the same issue PERSONEL IS NOT THE ONE THAT SINGED ANYTHING JUST THE OWNER OR SALES MANAGER WHO AFTER THE FIRST AGREETMENT IS SINGED NEVER CALL OR APPEAR IN PERSON IN ANY OF MY VISITTO THE LOCATION. SALES PERSONEL DONT PROVIDE NAMES THEY CALL THEMSELF HOW THEY WANT TO OR LET INDIVIDUALS KNOW SINCE IT SEEMS THEY HAVE NO LEGAL DOCUMANTATION TO WORK IN THE US.

TROPICAL AUTO SALES IN NORTH LAKE, FL has a long pattern of customer complaints across BBB, Google, Yelp, and cars.com, etc. with dozens of people reporting the same issues: undisclosed and intentionally hidden mechanical problems, “as‑is” loopholes, bad paperwork, and being abandoned after the sale. I’m now one of them. They sold me a defective car that gave me problems the very next day after the purchase, I tried to reach out to them, but they left me completely on my own saying “Sorry, it’s your problem now”.  If you’re considering buying there, please look at the reviews first. This is NOT an isolated incident, it’s a trend. This dealership isn’t just “making mistakes.” They’re taking advantage of people, over and over again. I'm speaking up because I don’t want this to happen to you. -Adam H Contact me by clicking on my name in this review.

TROPICAL AUTO SALES IN NORTH LAKE, FL has a long pattern of customer complaints across BBB, Google, Yelp, and cars.com, etc. with dozens of people reporting the same issues: undisclosed and intentionally hidden mechanical problems, “as‑is” loopholes, bad paperwork, and being abandoned after the sale. I’m now one of them. They sold me a defective car that gave me problems the very next day after the purchase, I tried to reach out to them, but they left me completely on my own saying “Sorry, it’s your problem now”.  If you’re considering buying there, please look at the reviews first. This is NOT an isolated incident, it’s a trend. This dealership isn’t just “making mistakes.” They’re taking advantage of people, over and over again. I'm speaking up because I don’t want this to happen to you. -Adam H THEY ARE THIEVES DO NOT TRUST.

I rarely leave negative reviews, but after everything my husband and I experienced, I feel obligated to warn other families. My husband purchased a 2020 Ford F-150 from Tropical Auto Sales as a first-time buyer. Throughout the sales process, the salesperson, Thomas, repeatedly represented that the truck was approximately $16,000 and that the total cost would only be "a little more" with financing. At no point were we given a clear explanation of the total amount we would ultimately pay or how significantly the financing would increase the overall cost. The most concerning part of our experience happened when Thomas suggested that I be added as a co-signer. I was not present at the dealership. Instead of asking us to return together or arranging for me to sign properly, Thomas instructed my husband: "Sign for her." Trusting that the salesperson was following the correct procedure, my husband signed my name based on those instructions. When we carefully reviewed the paperwork afterward, we discovered that the total amount of the transaction was approximately $32,000 including the down payment, which was dramatically different from what we understood during the sales conversation. The following day I received a phone call from Thomas asking me to contact my manager so he could verify my employment. When I explained that I was willing to verify my employment through appropriate channels but was not comfortable involving my manager directly, the conversation became uncomfortable and I was told that our credit could be affected if I did not cooperate. Wanting to resolve the situation, my husband and I returned to the dealership. On our first visit we spoke with Ariel, who treated us respectfully, listened carefully and even tried to offer possible alternatives. We truly appreciated his professionalism. Unfortunately, when we later spoke again with Thomas, we continued receiving inconsistent explanations regarding both the pricing and the sales process, leaving us with even less confidence. This review is not about the truck itself. It is about the buying experience. Purchasing a vehicle is one of the biggest financial decisions most families make, and customers deserve complete transparency, honest explanations, and proper handling of legal documents throughout the process. My advice to anyone considering buying here is simple: read every document carefully, ask for the total amount you will pay over the life of the loan, never rely solely on verbal explanations, and never sign on behalf of another person. I sincerely hope ownership reviews this situation internally and takes the necessary steps to ensure future customers receive the transparency and professionalism they deserve.

RED FLAG DO NOT BUY FROM THEM YOULL BE SORRY!!!!! THEY DESERVE ZERO STARS TERRIBLE TRANSACTION!!!!

Purchased a vehicle that was presented well before the sale, but multiple serious issues were discovered immediately after delivery. Engine oil leak, air conditioning not working properly, dashboard parts missing, warning messages appearing, and steering issues. Several of these issues were not disclosed prior to purchase, despite a reconditioning fee being charged. Communication changed significantly after the deal was completed. While polite and helpful before the sale, post-sale support has been difficult. I am currently waiting on a full inspection and written estimate to resolve these matters.

Steven at Tropical was awesome! I live in another state and he gave me the best deal! The car was delivered right away and I love it! He was so excited for me. Highly recommend!

By far the worst experience i have had with a dealer, I bought our vehicle on the 15th of this month and by the 20th the engine had blown I told them that and they told me to tow it to their mechanic then they called me to tell me that I hit something with the vehicle so I needed to call my insurance and that they weren't going to take care of the repair mind you they told me if anything goes wrong with the vehicle bring it back they would fix it with their mechanic. I haven't had the car long enough to even hit anything. I know I didn't hit anything. They are a scam and the worst company to deal with please take your business

If I could give them zero stars I in a heart beat would !! By far the worst experience i have had with a dealer, I bought our vehicle on the 15th of this month and by the 20th the engine had blown I told them that and they told me to tow it to their mechanic then they called me to tell me that I hit something with the vehicle so I needed to call my insurance and that they weren't going to take care of the repair mind you they told me if anything goes wrong with the vehicle bring it back they would fix it with their mechanic. I haven't had the car long enough to even hit anything. I know I didn't hit anything. They are a scam and the worst company to deal with please take your business

If I could give 0 I would absolute worst company I’ve ever dealt with they will play you and screw you over as much as they can they’re straight slime there I 100% would not recommend anyone to give them there business they play nice but are the worst people I’ve ever dealt with they should be shut down for how they treat people makes me want to throw up for how they act I specifically dealt with Tom and Stephen they went to sell me a Lexus ct200h I told them I didn’t want it if the hybrid battery was shot because the car had high mileage they told me they had it tested and good which was false information because the hybrid system came on 2 weeks after I bought the car and after going back and forth with them saying they were going to xxxx they scraped up a couple hundred for over a thousand dollar fix the whole company is xxxx and deserve to be shut down I hope for your sake you do not choose this place to purchase a vehicle they don’t deserve it and you don’t deserve there GOD AWFUL buisness I would read the negative reviews first and they all have the same problem and justify eachother to prove the truth about this company once they sell you your car they will do everything to make sure they don’t help you with any problems you have they’ll practically ignore you PLEASE PLEASE PLEASE DO NOT BUY FROM THIS COMPANY SAVE YOURSELF THE HASSLE FROM THIS PATHETIC COMPANY