Reviews
Your service team did a great job!
Your service team did a great job!! We are from the Pittsburgh, PA area. We had the oil changed in our 2023 Forte last Friday at a local Jiffy Lube before leaving for Ft. Knox for our son's ROTC graduation. By the time we got to Radcliff, the crankcase was almost dry. The oil filter was leaking. When I called your dealership, Bobby told me, "By the time you get here, we'll have an open bay for you." They took me right in, and I was on my way in 30 - 40 minutes. It was nice to be so well taken care of so far from home. Just sorry I won't be able to use your dealership on a regular basis.
Your service team did a great job!
Your service team did a great job!! We are from the Pittsburgh, PA area. We had the oil changed in our 2023 Forte last Friday at a local Jiffy Lube before leaving for Ft. Knox for our son's ROTC graduation. By the time we got to Radcliff, the crankcase was almost dry. The oil filter was leaking. When I called your dealership, Bobby told me, "By the time you get here, we'll have an open bay for you." They took me right in, and I was on my way in 30 - 40 minutes. It was nice to be so well taken care of so far from home. Just sorry I won't be able to use your dealership on a regular basis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
C.L. Wilson made our car buying experience the easiest
C.L. Wilson made our car buying experience the easiest it’s ever been for us . He answered my questions and made sure we were comfortable before we purchased . I never felt pressured from Him at all . I have purchased 8 new vehicles in my life and this was by far the best experience I have had .
C.L. Wilson made our car buying experience the easiest
C.L. Wilson made our car buying experience the easiest it’s ever been for us . He answered my questions and made sure we were comfortable before we purchased . I never felt pressured from Him at all . I have purchased 8 new vehicles in my life and this was by far the best experience I have had .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service team did excellent job the manager, Pam H.
The service team did excellent job the manager, Pam H. she’s a very hard worker and understandable. Person is for a customers. I give her 10 out of 10.
The service team did excellent job the manager, Pam H.
The service team did excellent job the manager, Pam H. she’s a very hard worker and understandable. Person is for a customers. I give her 10 out of 10.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
No cash
Can't believe you charge extra for paying cash and not having trade in!!Will not shop at a dealer that does this! Absolutely ridulous!!!
No cash
Can't believe you charge extra for paying cash and not having trade in!!Will not shop at a dealer that does this! Absolutely ridulous!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bait and switch.
Tried for a week to purchase a car. Every time we found one on their website, it wasnt available to purchase. It was on another lot or in the service department, but they had another more expensive car for us to consider. We finally gave up and purchased elsewhere. Not happy!!!!!
Bait and switch.
Tried for a week to purchase a car. Every time we found one on their website, it wasnt available to purchase. It was on another lot or in the service department, but they had another more expensive car for us to consider. We finally gave up and purchased elsewhere. Not happy!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
New Kia K5!
Donald Kirby was great! He explained to me how to use my car thoroughly in detail and made sure I was fully knowledgeable in the vehicle I was about to purchase. Donald made sure I was set up for success and addressed my wants/needs as top priority. I didn’t feel pressured to make any decisions that I was uncomfortable with.
New Kia K5!
Donald Kirby was great! He explained to me how to use my car thoroughly in detail and made sure I was fully knowledgeable in the vehicle I was about to purchase. Donald made sure I was set up for success and addressed my wants/needs as top priority. I didn’t feel pressured to make any decisions that I was uncomfortable with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck purchase
C l was very helpful with the process of purchasing the 2015 Nissan Frontier place was clean and vehicle very clean for a used vehicle . So far truck is doing fine. Thanks c l
Truck purchase
C l was very helpful with the process of purchasing the 2015 Nissan Frontier place was clean and vehicle very clean for a used vehicle . So far truck is doing fine. Thanks c l
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service
Donald Kirby was amazing he explained everything in detail and when I had questions he didn’t hesitate with the answers…I would recommend Donald to anyone who is looking to buy a vehicle
Awesome service
Donald Kirby was amazing he explained everything in detail and when I had questions he didn’t hesitate with the answers…I would recommend Donald to anyone who is looking to buy a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I noted that I was interested in a certain car.
I noted that I was interested in a certain car. They never got back to me. : (
I noted that I was interested in a certain car.
I noted that I was interested in a certain car. They never got back to me. : (
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
My vehicle
My experience had been awful . I brought in my vehicle 2 weeks ago in Elizabethtown Kia. They said it was the knock system. They fixed it then a week later engine light again flashing took it in last Wed have heard nothing on what is wrong no answer when I call always sent to voicemail. I have no vehicle have to work and I am so disappointed wasn’t offered a loaner which I need it’s not my fault Kia vehicle has issues why am I being ignored
My vehicle
My experience had been awful . I brought in my vehicle 2 weeks ago in Elizabethtown Kia. They said it was the knock system. They fixed it then a week later engine light again flashing took it in last Wed have heard nothing on what is wrong no answer when I call always sent to voicemail. I have no vehicle have to work and I am so disappointed wasn’t offered a loaner which I need it’s not my fault Kia vehicle has issues why am I being ignored
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase